Mandarin Oriental Hotel Group, Manhattan hotels

"Conveniently located around Times Square and the staff are friendly and very helpful. Will surely come back and recommend this place."

"The hotel was wonderful. The staff was very friendly and welcoming. The only issue is that it was very windy and in the middle of the night, a window opened slightly. This caused the room to be cold and it took us all night to figure it out. "

"washcloths and drink cups not provided"

"Centrally located with all the amenities A bit crowded. "

"Hotel location is the best when you are a tourist, most important locations are at walkable distance."

"Excellent staff from front desk to the maids. Professional, friendly and helpful. "

"The room was ready as we got there over an hour before check in and the staff was very helpful. There is always plenty of food nearby and non of it disappointed. The room was very clean and neat. The shower was very nice and simple to adjust. Definitely a good place. "

"Great location"

"The service before we even checked in was amazing. The front desk staff was very patient, kind and allowed us to check our baggage since we arrived a few hours early and had a tour to catch. The room was very clean, spacious (for New York), and the bed was really comfortable. We stayed in 3 different hotels over the span of our trip and this was by far the best. We will be staying here again and for longer next time!"