Empire Hotel Group, Manhattan hotels

"Ideal location! Nice room sizes by NYC standards. Staff was so helpful and friendly. We loved our stay here."

"The location is amazing. It is located a couple of blocks from Time Square. You will have to walk between 7 and 15 from multiple theaters in Broadway. There are plenty of restaurants and markets for all the tastes and budgets. I felt very safe even walking at late hours. "

"The staff were friendly and helpful, our room was immaculate and comfortable. Would definitely recommend and great location to subways, 9/11 memorial, ferries and south street seaport."

"I really enjoyed my stay at Sheraton. The staff was so friendly and helpful! The bed was more comfortable than my own and the view from my room was amazing. I did not realize there was a local usage tax of $40 per night for stays in Manhattan, but Sheraton made up for that with $35 a night voucher for their restaurant. The salmon, gnocchi were both excellent and the wait staff so nice. They remembered my order from previous day. The location can not be beat. I will return! "

"Breakfast menu: same thing every single day, fresh but repetitive and not very tasty. Also, breakfast area is so congested. Often ended up eating while standing. Should add more room or extend the breakfast time to help dilute the congestion. Lobby area was under renovations: messy and high transit on a tiny lobby space made the lift ride much more chaotic. Sometimes the wait times for going either up or down on an elevator were up to 15 mins, elevators really crowded and so many stops along the way. Room size is really small. It fits one king bed and there’s no space for luggage. 2 people on single room cannot walk at the same time without bumping into each other. "

"Love the room!"

"Room was clean and looked new. Bathroom was spotless. Shower gel, shampoo and conditioner was good and smelled wonderful. When we arrived, room temp was too warm, called the desk and they said someone would come adjust the temperature. No one came to change it. Left the window open the entire to help cool it down. "

"Great location, easy to get to all things Broadway and Times Square. Rooms were warm and AC didn’t cool things off. Hotel staff were very kind and accommodating."

"Just a classic NYC experience with attentive staff, a bar from a century ago. Will stay there again. "