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Reviews of Forenom Aparthotel Helsinki Kamppi

2.5 out of 5
Forenom Aparthotel Helsinki Kamppi
Eerikinkatu 24, Helsinki

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 590 reviews" "
Rating 8 - Good. 292 out of 590 reviews" "
Rating 6 - Okay. 106 out of 590 reviews" "
Rating 4 - Poor. 44 out of 590 reviews" "
Rating 2 - Terrible. 22 out of 590 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious room, eapecially for a solo traveller. It had 2 twin beds which can be pushed together. A fridge, coffee pot ad utensils. As well as a comfortable seat and tv. It's not too far from the station and definitely walkable. The apartment uses a key code and there is no reception or anything. Just type in the code and youre into the building, your floor and apartment. Perfect for solo travellers or even as a couple. And affordable too.

4/10 Poor

Glenda

Disliked: Amenities
Good location Easy to get trams or trains Shopping Center near by
Stayed 5 nights in Dec 2023

10/10 Excellent

Mane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in downtown of Helsinki. Clean, quiet, affordable. One little note: when enter, after the code, you should dial pound. In the instruction letter they did not mention that.
Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Travelled with group
Stayed 5 nights in Oct 2023

2/10 Terrible

Norman

Disliked: Staff & service
The check in was a SHAMBLES - We had to get police
The check in was an absolute SHAMBLES and would not recommend this accommodation to anyone. We did not receive an access code by text or email from the owner. We flew and arrived in Helsinki after 10 pm. We had to go and ask a policewoman to help us we were that desperate as we had no wifi and no data and we cannot speak Finnish. This policewoman was so kind and sorted it out for us and called the owner and upload our passports to her and got the access code was was on the phone to the owner for over 30 minutes but we thought we were going to be left overnight on the streets! THIS SHOULD NEVER HAPPEN GO ANY OF THEIR GUESTS!!! WE WILL NEVER BE BOOKING WITH HOTELS.COM AGAIN IF AN ACCOMMODATION HAS NO RECEPTION AS THIS WAS A DISGUSTING WAY TO TREAT US!
Stayed 3 nights in Sep 2023

10/10 Excellent

wambui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms in the centre
Facilities offered were very good, like fridge, kettle, coffee etc, and pretty convenient for the centre.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Price is good, but not the service isn’t.
The body wash dispenser was broken when we just checked in the room 704. We sent a message to online chat customer service and received ZERO response from them. We don’t think it is convenient to call them especially as tourists from other countries. The bed mattress was not clean enough. Much hair under the the bed mattress. There is some dust near the heater switches under the windows in the room. Besides, the WiFi speed is ridiculously slow. I could not even browse Facebook newsfeed smoothly just like Wifi service on the plane for texting message only. The price is quite fair to have this kind of service indeed.
Stayed 1 night in Jul 2023

6/10 Okay

Sheri

Liked: Property conditions & facilities
Disliked: Cleanliness
It wasn’t very clean. The internet was slow and did not work well. The location is great and everything else about the place was great. It was a smooth check in process
Stayed 4 nights in Jul 2023

8/10 Good

Alyssa

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in great location
Excelent return for your money in such an expensive country. The location is convenient close to all means of transportation, shopping, food etc The only downside was the noise outside our door early in the morning from staff and other guests as our room was next to the hallway entrance.
Stayed 4 nights in Jun 2023

10/10 Excellent

Eduardo Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellet stay!
Very pleasant stay!! Clean, comfort, microwave, freezer! Recommended!!
Stayed 3 nights in Jun 2023

8/10 Good

adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean
Stayed 3 nights in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Easy access to the Aparthotel. Very clean.
Stayed 4 nights in May 2023

8/10 Good

Maria

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Allan

Stayed 4 nights in Apr 2023

6/10 Okay

Åshild

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was fine, except that it was too warm in the room. The middle oven was on and although I tried, it was not possible to turn it off.
Stayed 3 nights in Mar 2023

8/10 Good

Neeti

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No contact for staff. Not even once in 10 days was there cleaning staff. In the room manual it was written that room is cleaned in 7 days. Water kettle was leaky. Rest good.
Stayed 9 nights in Jan 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Ian

Stayed 13 nights in Jun 2022

8/10 Good

david

Liked: Cleanliness
Insufficent pillows
Stayed 9 nights in Jun 2022

4/10 Poor

Stephen, East Palo Alto

Stayed 6 nights in Jun 2022

8/10 Good

Kabir

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2021

8/10 Good

Maiju

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was automated. We never had to deal with a person. I liked using a code and not having to dig a key out of my purse all the time. There was a number to call if we had any trouble, but the only trouble we had was getting on the wifi, and a sign at the desk explained how to fix it. The room had everything we needed and the beds were very comfortable.
Stayed 5 nights in Nov 2019
Response from Laura/Forenom on 10 Dec,2019
Thank you for this great feedback! We are happy to hear everything went smoothly. Sorry about the WiFi though. Please visit us again soon :)

10/10 Excellent

Tibor Jeno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Laura/Forenom on 10 Dec,2019
Thank you and welcome back anytime! :)

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excellent basic accommodation. Nothing fancy, but the room was comfortable and spacious and communications with the hotel were excellent. An ideal location in the centre of Helsinki.
Stayed 2 nights in Sep 2019
Response from Laura/Forenom on 7 Oct,2019
Thank you so much for this amazing feedback and please come back for another visit soon! :)

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Happy with stay, could be cleaner.
Location was perfect, facilities more than many other apartments. Capsule coffee was a nice surprise for the quick morning. Furniture and decorations quite nice and cozy. Despite the central location, very quiet and nice part of the downtown. Room was clean in basic places, but it has more room for improvement. Otherwise quite happy with the stay. 24h help desk is always nice to have, just in case, even though I didn’t need.
Stayed 1 night in Sep 2019
Response from Laura/Forenom on 9 Sept,2019
Thank you for this great feedback! It means a lot to us :) Hope to welcome you back some day soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2019
Response from Laura/Forenom on 26 Aug,2019
Thank you for leaving us feedback about your stay. Have a nice day and welcome back anytime!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, no-frills apartment
We were at first a little confused by the comments about the logistics of this hotel. There’s no official receptionist but if you arrive between 10 and 5, there’s someone to greet and assist you, for example with the luggage storage. Everything works with a code (entrance, floor entrance, room). For us everything went well and our apartment was not very big but it was functional and clean. The beds (twin) aren’t the best we’ve slept on (the pillows are very flat) but they were okay. The WiFi was good. No AC.
Stayed 2 nights in Jun 2019
Response from Laura/Forenom on 27 Jun,2019
Thank you Michael for your feedback. It is nice to hear everything went well with your stay! Hope to wee you again some day :)

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The room is too old and not worth. The baggage room is at the basement and no elevator reach there.
Stayed 1 night in Jun 2019
Response from Laura/Forenom on 27 Jun,2019
Thank you for your feedback. We hope you still had a nice time in Helsinki and would give us another chance to welcome you back some day!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Great location! Easy check in and out. Close to everything.
Stayed 1 night in May 2019
Response from Laura/Forenom on 24 May,2019
Thank you so much for this great feedback. We are super happy to hear you enjoyed your stay with us :) Welcome back anytime!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is OK for what it costs. The rooms are quite basic, but equipped with almost everything you might need for a short stay. Excellent location.
Stayed 5 nights in May 2019
Response from Laura/Forenom on 10 May,2019
Thank you very much for this nice feedback. It is nice to hear everything went well. Welcome back anytime!

8/10 Good

J

Liked: Cleanliness
Stayed 1 night in Apr 2019
Response from Laura/Forenom on 15 Apr,2019
Thank you for this feedback and welcome back anytime!

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything was good: the location, the room itself, the service. Will be back next time
Stayed 1 night in Mar 2019
Response from Nette, Host on 15 Mar,2019
Thank you for your feedback. It is so great to hear you enjoyed your stay in Forenom. We welcome you back!

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and check-out. Received pin to access entrance and hotel room at 1500 on day of check in. Basic hotel with comfortable beds.
Stayed 2 nights in Feb 2019
Response from Laura/Forenom on 19 Feb,2019
Thank you Ellen for this great feedback. It is important to us :) Hope to welcome you back soon!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Laura/Forenom on 12 Feb,2019
Thank you for this feedback. It means a lot to us! We hope we get to welcome you back some day soon :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Laura/Forenom on 4 Feb,2019
Thank you for this nice feedback and welcome back anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Laura/Forenom on 21 Jan,2019
Thank you so much for this amazing feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness
No desk staff. Outside of building is not impressive, but rooms are nicely done. In addition I liked the refrigerator, dishes and microwave. European style urban hotel, small odd-shapped rooms. Neighborhood safe, but old and run-down.
Stayed 1 night in Sep 2018
Response from Laura/Forenom on 24 Sept,2018
Hi Orbitz, thank you very much for your feedback. Our reception is open only on weekdays from 10am to 6pm. Hopefully next time we will get a chance to meet! Have a nice day :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location, easy to check in/check out (no key is needed). There was a nice view on the roofs of the old city. I was surprised and impressed with laundry room at no fee. The only minus we had were windows which for some reason was not possible to open
Stayed 2 nights in Sep 2018
Response from Laura/Forenom on 14 Sept,2018
Hi, thank you very much for this nice feedback! It means a lot to us. The windows can actually be opened with a key you can borrow from the reception or the laundry room. Hope to welcome you back some day soon :)

10/10 Excellent

Antony

Good location, clean room, quiet
Good location, clean room, quiet.
Stayed 5 nights in Sep 2018
Response from Laura/Forenom on 13 Sept,2018
Dear Antony, thank you so much for your amazing feedback! We hope we can welcome you back soon :) Have a great day!

8/10 Good

Jeff

Helsinki
great place in central location
Stayed 3 nights in Sep 2018
Response from Laura/Forenom on 6 Sept,2018
Dear Jeff, thank for your feedback! It means a lot to us and we are happy to hear you enjoyed your stay with us :) Have a great day and welcome back anytime!

8/10 Good

Verified traveller

Not bad, good location
Not bad, good location
Stayed 1 night in Aug 2018
Response from Laura/Forenom on 3 Sept,2018
Hi, thank you for your feedback. It means a lot to us! Have a nice day and welcome back anytime :)

8/10 Good

Horace, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Helsinki Visit
Overall it was a nice stay. Other than the bed being uncomfortable, it was a nice place.
Stayed 8 nights in Sep 2017
Response from Forenom on 6 Nov,2017
Hi Horace! Thank you very much for your feedback. It means a lot to us! I hope we get to welcome you back some day :) Kind regards, Laura FORENOM