Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Reviews of Beautiful Saigon Hotel

2.5 out of 5
Beautiful Saigon Hotel
Bui Vien, Phuong Pham Ngu Lao, Quan 1, 40/27, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

cam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to all! walking distance to all shopping, eating and to Ben thanh market! all different kind of food, pizza, seafood, burgers, pasta and best of all !! all international food, vietnamese off course delicious, indian, american, italian@! this little town but surrounding with many food and shopping! and prices are vary but not too expenses. convinient and pleasant indeed! will be back! staff are wonderful and helpful! polite and nice!!! all the best!
Stayed 7 nights in Apr 2024
Response from Vincent on 14 May,2024
Greeting from Founder.Truely, highly appriciate Sir/Ma'am.We'll update and hope to see and serve you AGAIN.Have a beautiful day.

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Room was not cleaned properly there was womens hair on the floor after it was cleaned. Nothing to like
Stayed 11 nights in Mar 2024
Response from Vincent on 14 May,2024
Truely sorry bout' this problems.We will fix this problems AAP! Never AGAIN. So sorry for this problems. We hope to apolozie and make up to you in the near future. Sir Michael.Have a beautiful day.

2/10 Terrible

EE

Stayed 2 nights in Feb 2024

4/10 Poor

Hayley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for three nights and paid, however when we arrived the host told us we’ve only paid for two hours for three days… I’m not sure if this is a fault of the hotel or Expedia, but if we’re booking for three nights we evidently don’t want two hours a day for three days… Our refund request was then refused and we were made to pay a lot more money just to get a room and avoid losing what we’d already paid. The location is great, however.
Stayed 3 nights in Feb 2024

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a solid place to stay. For the price, it is a very good value.
Stayed 2 nights in Jan 2024

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
Room very very small. Bed really not confortable, we felt the springs. My room was aside the elevator and it was noisy. The customers speak loud and they always slammed their door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bay Of Plenty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 2 nights in Jan 2024

8/10 Good

Ian, Bay Of Plenty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Josel Michael

Travelled with group
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good area of Ho Chi Minh City
Nice hotel but can be a little hard to find because there is another hotel with almost the exact same name right down the street (confused me and my Grab driver). Other than that the room was nice with a comfy bed, mini fridge, and a hot shower. The internet was also fantastic here which is not always easy to find in Vietnam. Not much to do at the hotel but you are right in the center of Ho Chi Minh City and can walk most anywhere. I did notice the tours offered here are quite a bit more expensive then elsewhere but maybe they are higher quality than the others, not sure.
Stayed 3 nights in Jan 2024

6/10 Okay

Maria Thi

Travelled with family and small children
Disliked: Amenities
Stayed here over 4 years ago and really loved the hotel but it is clear that since lockdown that the owners have either changed or lockdown has had a terrible affect on the hotel. We were given contradictory information in that if we wanted our room cleaned we would need to put a sign on the door...there is no sign then told we need to ask at reception. There were three of us using the room and yet we were only given 2 towels that had seen better days. We spilled some baby milk on the floor and wiped it only to find that the floor was really dirty even though shoes were always left by the entrance to ensure outside dirt did not come into the room. There seemed to be an infestation on ants as every morning there were loads swarming the sink. The member of staff who did the cleaning was always sitting out front smoking every time we saw him and on our last day he rushed us out at 10am so he could clean the room and we noted that he simply rinced the tea cups in the bathroom sink before placing them on the side...this rushing ruined our last day as no one even helped us bring our suitcases down even though we had a toddler as we were too busy been kicked out by the cleaner who followed us up to the room after we had breakfast, didn't even have a chance to change the babies nappy. If you are staying for a day or two this place is OK otherwise stay away.
Stayed 27 nights in Dec 2023

4/10 Poor

Tuan

Stayed 1 night in Jan 2024

10/10 Excellent

Mohammad Abu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one.
Stayed 5 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff spoke excellent English and was helpful and knowledgeable. Minutes away from Bui Vien yet quiet at night. Only small thing is they still use a physical key instead of a electronic card key, but it’s also kind of cool.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. You could stay on the “alley” it’s on and never leave. Food, drink, massage, convenience store etc. My experience was better when I requested a room with a window.
Stayed 2 nights in Nov 2023

10/10 Excellent

sungjin, Geumsan-gun

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

HIDENORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊1500円くらいだったのにとても快適でした。シャワーのお湯の量も充分で、不便さは全く無い。 バックパッカーたちが集うブイビエン通りすぐだから色々なご飯屋さんやコンビニも近くて、賑やか。 だけど、全くうるさくない。 次回も利用したいです。
Stayed 2 nights in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

HSIN CHENG

Disliked: Cleanliness
too many ants around
Stayed 4 nights in Jan 2024

8/10 Good

noriko

Travelled with family
Liked: Staff & service
値段相応です。シャンプー、トリートメントは付いてません。 朝食も無いです。でも、朝から 近所歩けば屋台で何でも食べれる。 また行きます✌️
Stayed 3 nights in Dec 2023

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place ti stay, if you want to be right around the corner from smack dab in the middle of the partyscene, but don’t want the noise. Really friendly staff, who seem on top of things. Would definitely stay here again.
Stayed 3 nights in Dec 2023

4/10 Poor

Thanh Hè

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Phòng quá bí, khó thở
Stayed 2 nights in Nov 2023

10/10 Excellent

ERI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023