Breakfast, lunch, dinner served; local and international cuisine

Reviews of Becamex Hotel New City

3.5 out of 5
Becamex Hotel New City
B2, Hung Vuong Street, Hoa Phu Ward, Thu Dau Mot, Binh Duong

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 50 reviews" "
Rating 8 - Good. 14 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wang Pi Li Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern, with super friendly hotel staff.
Second time staying at the hotel. Staff as friendly and as helpful as ever. OK, so it’s more Holiday Inn than Ritz Carlton in positioning, but a great place to stay. Will definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

FRANCIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Excellent breakfast buffet
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Solid!
Great property. Didn't know what to expect in a "5 Star" hotel in Vietnam, but overall, it was good. Staff is great, very helpful, respectful and friendly. Much more attentive and personalized service than pretty much any hotel in the U.S. Gorgeous lobby. Told me my room wasn't ready, (which I find suspicious since I never saw or heard another person on my floor the entire week), so I had a decent lunch at the restaurant. Bellhop took my luggage to my room and showed me the property. Room is good. Quite large, had an actual kitchen. Hot when I arrived but the air conditioning was very good. Sparsely furnished. Bed was bad, very hard. TV hard to use. WiFi is spotty. Pool was nice. Not deep, but perfect temp. Wish there was a hot tub. Never found pool towels. Tried the massage place (legit) next to the pool last evening I was there, amazing service for stupid cheap. Breakfast buffet in Tastes was interesting. Not much usual Western breakfast stuff, but usually had a few things to make it worthwhile to stop in each morning. They exchanged currency at the front desk for no fee (if over $20). Pretty particular about having nice bills without tears, though. Not much to see in the area. Across the street are some great restaurants (steakhouse, sushi, pizza) with much better food than Tastes. Convenience store in the corner of the hotel has lots of beer, liquor and drinks. Overall, a good place to stay if you have business in New City. Way better than I was expecting.
Stayed 3 nights in Sep 2023

8/10 Good

CHERK SEN

Stayed 3 nights in Sep 2023

10/10 Excellent

Zoran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautifully cafe ans the servuce was 5 atar
Stayed 4 nights in Jul 2023

8/10 Good

Vincent

Business traveller
Liked: Cleanliness
No comment
Stayed 4 nights in May 2023

10/10 Excellent

Jason

Stayed 1 night in Dec 2022

10/10 Excellent

Wee Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Staff were extremely friendly and helpful. They even accorded us check out at 3pm. We are grateful for their kindness. Defintely return to stay whenever we are in Binh Duong city for business.
Stayed 4 nights in Aug 2022

10/10 Excellent

Wan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Y Tran on 15 Jul,2020
Dear our valued guest! Thank you very much for taking the time to review your recent experience at Becamex Hotel New City. We are happy to have met your expectations in service and quality standards. I will personally share your positive feedback to all staff because their efforts are appreciated by our guest. Your feedback motivate us to do better to ensure that our guest have a warm and pleasant stay experience. Thank you for staying with us and we look forward to welcoming you back soon. With best regards! Y Tran

10/10 Excellent

KH, Bristol England

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a month and it was brilliant. Everything was so clean, the pool area, the gym areas, nothing that i could find fault with. Staff were lovely and if I get to go back to that area I will stay there again.
Stayed 27 nights in May 2019
Response from Hang Tran on 22 Jun,2019
Dear Valued guest, Thank you very much for taking the time to review your recent experience at Becamex Hotel New City. We are happy to have met your expectations in service and quality standards. I will personally share your positive feedback to all staff because their efforts are appreciated by our guest. Your feedback motivate us to do better to ensure that our guest have a warm and pleasant stay experience. Thank you for staying with us and we look forward to welcoming you back soon. With best regards, Hang Tran

8/10 Good

Yichen, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Feel like airport hotel.
Nice hotel. The minute you go out you understand that you are in the middle of nowhere. Nice for a day or two but you will go crazy if you stay there more than that.
Stayed 1 night in Apr 2019
Response from Hang Tran on 22 Apr,2019
Dear Valued Guest, First of all, please kindly allow us to take this opportunity to thank you for choosing your stay with us at Becamex Hotel – New City. We would like to especially thank you for bringing us your feedbacks. We sincerely hope that you will understand the development of the town mostly depends on the Government’s plan for this area. Therefore, our management is doing the best to improve our entertainment areas to ensure the comfort of our valued guests. In order to make your next stay with us more convenient, here below are some points that we are delighted to introduce to you. In early May, 2019 our massage center is scheduled to star its operation. A Beer counter by the pool is coming up soon after our Lunar New Year. Furthermore, if you need to go shopping, a family mart 24/7 is just in a walking distance. If you need a bigger mall, there are free buses to take guests to Aeon mall almost all day during weekends and in the evening at weekdays, which shall be assisted further by our Concierge team for the schedule. A beer factor is just across the street for you to enjoy craft beers with friends after work. Or if you need a taste of a coffee area, our Eit’s Le coffee & Pastry is just at your service. We have a variety of selections for coffee, tea and pastries to wake our customers up for their work on a laptop or help them have more ideas in a group discussion, etc,... Last but not least, With the strong support from the Authority, foreign investors, we believe this area is going to be much more crowded and convenient within a very short period of time for our valued guests like you. Once again, we sincerely apologize for any inconvenience at the moment and we look forward to welcoming you back soon! Yours sincerely, Hang Tran

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice if you are staying in New City
Stayed 5 nights in Mar 2019
Response from Hang Tran on 8 Apr,2019
Dear Valued guest, First of all, please kindly allow us to take this opportunity to thank you for choosing your stay with us at Becamex Hotel – New City. We are delighted that you had a great experience at our hotel. Thank you very much for your kind review. At Becamex Hotel New City, we aim to deliver a "Stay with us feel like home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staffs to try harder to provide the best service for our customers. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. With best regards, Hang Tran.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No English television programming and the wfi was not reliable
Stayed 6 nights in Mar 2019
Response from Hang Tran on 30 Apr,2019
Dear Valued Guest, First of all, please kindly allow us to take this opportunity to thank you very much for choosing your stay with us at Becamex Hotel – New City. We would like to especially thank you for bringing us your feedbacks. Our television service provider has a lot of English programs. Could you please find it on TV channel list which is being set up in the room. Regarding wifi service, please kindly help us make it clear about the situation that we can find out what the problem is so that we can make your next stays more convenience. We would love to discuss this further with you more details. Would you mind sending your stay information to our hotel. Thank you again for sharing your constructive feedback and we look forward to hearing from you soon! Yours sincerely, Hang Tran.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Internet speeds need to be improved on laptops.....!!
Stayed 1 night in Mar 2019
Response from Hang Tran on 11 Mar,2019
Dear Valued guest, First of all, we would like to say thank you for choosing your stay with us at Becamex Hotel – New City. There are always a certain areas that we keep looking into to make this place better every day. One of those is our free wifi service. Thanks to the support of our valued guests and a great effort of our staff, since early this year there has been a significant increase in bookings for rooms and functions. Therefore, we are looking into the improvement of wifi service by increasing the number of users at first. During this time, we do apologize for any inconvenience caused to you. In order to make your next stays more convenient, please give us your ID booking or your full name so that we will set up one more wifi router in the room to increase the internet speed. Once again, thank you for your feedback and we look forward to welcoming you back soon. With the warmest regards! Hang Tran.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line service, cleanliness, friendliness, staff speaks Engish. This hotel is more like a resort without the cost.
Stayed 3 nights in Jan 2019
Response from Hang Tran on 18 Feb,2019
Dear Valued guest, Thank you for your feedback and we look forward to welcoming you back soon. With the warmest regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, quiet and clean
Safe, quiet and clean
Stayed 4 nights in Dec 2018
Response from Hang Tran on 18 Feb,2019
Dear valued guest! Thank you for the great review of Becamex Hotel New City! We are glad that you enjoyed your stay and we look forward to welcoming you back soon. Sincerely,

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel, terrible location and garbage staff. Only hotel in Vietnam that wouldn't allow my girlfriend to stay with me. Made the nonrefundable room worthless to me. This hotel is also in the middle of nowhere.
Stayed 3 nights in Nov 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
I was blown away by this hotel. First off, it is very beautifully-designed throughout. The staff goes above and beyond to make guests feel special. Check-in was hassle-free. The apartment hotel was extremely clean with a comfortable bed and a nice view. The area is so quite and peaceful. The gym and infinity pool at night especially are so relaxing. The highlight of my trip was the restaurant which has great service and the best Western food and cocktails in the area. I would love to stay here again!
Stayed 1 night in Aug 2018

10/10 Excellent

toshinori

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にきれいで過ごしやすいホテルでした。 It was a very clean and comfortable hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bi-Yu

Stayed 1 night in Jan 2024

8/10 Good

GO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Sheng hui

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sheng hui

Business traveller
Liked: Property conditions & facilities, room comfort
簡單 乾淨 公寓型的ok
Stayed 3 nights in Oct 2023

8/10 Good

Andy

Liked: Staff & service
Stayed 7 nights in Jul 2023

8/10 Good

Noriyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

ka man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
低层住房蚊子多,一夜难眠
Stayed 3 nights in Feb 2020
Response from 陈氏如意 - 客服主管 on 22 Feb,2020
亲 Wong 先生, 请允许我借此机会感谢您选择在Becamex Hotel – New City入住 收到您的 时候,我们准备 一个房间换房间给你 了 我们每周都会对公共区域和室内区域制定非常严格的害虫控制时间表,以使它们至少远离我们的客人和酒店员工区域 当您回来时,我们将为您准备街景房 我们希望很快能再次为您提供服务。真诚的 我是陈氏如意 客服主管

2/10 Terrible

Xiangdan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Nhu Y on 20 Feb,2020
Dear Ms. Xiang Dan Lin Thank you for taking the time to tell us about your experience at Becamex Hotel New City We have deep understanding with your inconvenience During the outbreak of Covid-19, all foreign guests must present the passport with the valid entry date for verification purpose and check-in procedure. Although, Expedia refuse to display this notification on the requirements until we reported your case to them Hence, changed will be displayed on 24.02.2020 To show our hospitality our General Director decided to refund to you this booking Once again, thank you for sharing with us your feedback and we truly look forward to serving you again soon Tran Thi Nhu Y

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel für Geschäftsreisende
Sehr gute Frühstücksauswahl, Eierspeisen wie Omelett werden live zubereitet, der Kaffee war allerdings gewöhnungsbedürftig, sehr sauberes Zimmer, bequemes Bett, sehr gutes WiFi, freundliches Personal, für bessere Raumluft eventuell Filter der Klimaanlage austauschen
Stayed 5 nights in Dec 2019
Response from Hang Tran on 30 Dec,2019
Dear Valued guests Michael, Thank you for your valued feedback. We are absolutely delighted that you enjoyed your experience at Becamex Hotel New City. Our staffs are working hard each day to provide the very best service. We hope to have the pleasure of welcoming you back in Binh Duong. With my best regards, Hang Tran

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良い施設で過ごしやすかった。
Stayed 2 nights in Dec 2019

8/10 Good

やっちゃん, 大阪府箕面市

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
食事のメニューが豊富で美味でした。トイレットペーパーの取り付け位置の改善を希望します。全体として快適に過ごせました。
Stayed 1 night in Dec 2019
Response from Nhu Y-GSO Supervisor on 22 Dec,2019
ヤッチャン様へ、 Becamex Hotel New Cityのサービスを信頼し、使用してくださり、ありがとうございます。お客様の賛辞は、私たちが順調に努力を続け、さらに将来的に良くなるための大きな動機です。トイレットペーパーの位置についてご意見をお寄せいただきありがとうございます。ぜひ ホテル管理者に報告します。私たちは彼がすぐに戻ってくることを常に期待していました。心からの感謝。 よろしく Cuong Nguyen ゲストサービスオフィサー

10/10 Excellent

Jürgen, Bochum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Helme Appartements; immer freundliches und hilfsbereites Personal, egal ob im Hotel, im Restaurant oder am Pool/im Gym.
Stayed 4 nights in Nov 2019
Response from Hang Tran on 3 Dec,2019
Dear Valued Guest, Greeting from Becamex Hotel New City! Thank you very much for taking your time to share a very nice comment about our hotel. We are delighted that you enjoy our staff services. Your valued feedback will motivate our staffs to try harder to provide the best service for our customers. Once again, we would like to thank you staying with us and we look forward to welcoming you back soon. Yours sincerely, Hang Tran.

6/10 Okay

Chun wa

Liked: Staff & service
普通的公寓房
Check in和入住的地方不一樣,差幾個街口,但還鑰匙只要放住的房子信箱就好了,行李多和帶小孩要注意。 另外,訂雙床房是二張5尺大床,但4人住肯定迫,3人住還可,床架比床褥大,經常撞到好危險,廁所極細,但房間有另一個洗面盤算ok, 廁所沖涼洗手盤漏水嚴重!!成廁所都濕,床被感覺不太乾淨,身會痕。
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Hang Tran on 19 Oct,2019
Dear Valued guest, Thank you for taking the time to share your feedback and we look forward to welcoming you back soon. Sincerely! Hang Tran.

8/10 Good

Shih-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附設咖啡館太早打烊,可以增加簡餐服務,網路容易卡住
Stayed 1 night in May 2019
Response from Hang Tran on 2 Oct,2019
Dear Mr Chang, Thank you for taking time to write your comments and appreciation on Hotels.com. We always welcome feedback from your valued guests to help us maintain and improve our product and services. Your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvement review. We sincerely apologize for any inconvenience at the moment. Once again, thank you for bringing us your feedbacks and we look forward to welcoming you back soon. With the warmest regards! Hang Tran.

8/10 Good

Chun Wa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Hang Tran on 2 Oct,2019
Dear Mr Wong, Thank you for leaving us a review on Hotels.com. We look forward to welcoming you back soon. With the warmest regards, Hang Tran

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Hotel, leider etwas draussen
Für Menschen, die in der näheren Umgebung zu tun haben, ist die Lage in Ordnung. Um Ho Chi Minh City zu erkunden ist es definitiv zu weit draussen.
Stayed 4 nights in Aug 2019
Response from Hang Tran on 2 Oct,2019
Dear Mr Spies, Thank you for your feedback and we look forward to welcoming you back soon. With the warmest regards! Hang Tran.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI穩定度不佳
Stayed 2 nights in May 2019
Response from Hang Tran on 24 Jun,2019
Dear Valued guest, Regarding the wifi service, we are looking into the improvement of wifi service by increasing the number of users at first. During this time, we do apologize for any inconvenience caused to you. In order to make your next stays with us more convenience, please kindly feel free to let us know whenever you make a reservation so that we can set up more wifi router for you. Once again, thank you for sharing your constructive feedback and we look forward to welcoming you back soon! Yours sincerely, Hang Tran.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寝具、枕が匂いがあり、気になります。枕にタオルを掛けて使用しましたが、やはり加齢臭かな、何とかしていただきたい。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リゾートホテル
Mira hotelがいっぱいで此方に初めて宿泊しましたが、リゾート感が満喫できます。建物も新しく、トイレもウォシュレットで快適に過ごす事ができました
Stayed 4 nights in Mar 2019
Response from Hang Tran on 25 Mar,2019
Dear Valued guest, First of all, please kindly allow us to take this opportunity to thank you for choosing your stay with us at Becamex Hotel – New City. We are also very glad that you enjoyed the rooms and facilities at our hotel. Your review will motivate our staffs to try harder to provide the best service for our customers. Once again, we would like to thank you for being our guest and we look forward to welcoming you back soon. Yours sincerely, Hang Tran.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
sehr guter Service, hervoragendes Frühstücksbuffet, Pool- und Fitnesscenter geöffnet von 6-22 Uhr Das Hotel liegt jedoch in der noch wenig belebten New City von Thu Dau Mot.
Stayed 9 nights in Jan 2019
Response from Hang Tran on 27 Feb,2019
Dear Valued guest, Thank you for taking the time to share your feedback and we look forward to welcoming you back soon. Sincerely!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It is the best choice among all the options in the region, clean facilities and well trained staffs. Decent quality cafe! I love their gym, pool and breakfast.
Stayed 1 night in Dec 2018

10/10 Excellent

Chow Bell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhige Lage
Frühstück sehr gut bis auf eine Kleinigkeit, dass es keine Joghurt- oder Quarkspeise gab. Apartzimmer sehr geräumig mit eigener Küche, allerdings kein Besteck und Kochtöpfe vorhanden. Mikrowelle vorhanden. Im Schfafzimmer neben dem Bett kein Ausschaltknopf für Zimmerlicht vorhanden.
Stayed 5 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nette Rezeption!
Wundervoller Zimmerausblick auf die Drachenbrücke, welche nachts unterschiedlich beleuchtet wird. Super nette Rezeption, die bei der Tourplanung mit eigenem Hotelfahrer und -auto behilflich ist.
Stayed 4 nights in Sep 2018

10/10 Excellent

CHUNG MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018