117-119-121-123 Dong Khoi Street, District 1, Ho Chi Minh City
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 105 out of 500 reviews" "
10 - Excellent
105
Rating 8 - Good. 230 out of 500 reviews" "
8 - Good
230
Rating 6 - Okay. 112 out of 500 reviews" "
6 - Okay
112
Rating 4 - Poor. 34 out of 500 reviews" "
4 - Poor
34
Rating 2 - Terrible. 19 out of 500 reviews" "
2 - Terrible
19
7.6/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Ngoc
14 Apr,2024
It’s Ok !
Ngoc
Stayed 5 nights in Apr 2024
Response from Ms. Hanh Nguyen on 17 Apr,2024
Thank you for staying with us.
8/10 Good
Cassidy, Garden Grove
Travelled with family
31 Mar,2024
Liked: Amenities
Good service
Cassidy
Stayed 17 nights in Mar 2024
Response from Ms. Hanh Nguyen on 1 Apr,2024
Bongsen Saigon Hotel do appreciate your recent visit and value feedback to us. We hope have more chances to welcome you to Saigon and our hotel for more enjoyable moments.Yours sincerely
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.Sincerely,Ms. Hanh Nguyen
6/10 Okay
Tim Chye
Business traveller
27 Dec,2023
Liked: Staff & service
Disliked: Property conditions & facilities
Very Old Hotel
1/ The hotel is too old and lagging of proper power points in the room and the bathroom shower is not working properly.
2/ The breakfast has very tittle choice of food and all the 3 breakfast having the same old disks.
3/ They check the room room for long time upon checkout, btu I left toiletory in the room they didn't inform me :-)
Tim Chye
Stayed 3 nights in Dec 2023
Response from Ms. Hanh Nguyen on 28 Dec,2023
We apologize that you had a negative experience during staying at our hotel. We have noted your feedback about the hotel's services and will strive to improve better
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment
8/10 Good
Khanh Minh
Travelled with partner
10 Dec,2023
Liked: Amenities
The location is convenient for. Visiting the surrounding area, shopping, getting taxi easily and so many choices for restaurants. Staffs are courteous .
Khanh Minh
Stayed 1 night in Dec 2023
Response from Ms. Hanh Nguyen on 12 Dec,2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.
10/10 Excellent
Christian
7 Dec,2023
Liked: Cleanliness, staff & service, amenities
Perfect balance between price and quality with great location
Christian
Stayed 6 nights in Dec 2023
Response from Hanh Nguyen on 8 Dec,2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment.
6/10 Okay
Thuan
Travelled with family
5 Dec,2023
Liked: Staff & service
The overall cleanliness of the room is less than desirable.
Thuan
Stayed 1 night in Dec 2023
Response from Hanh Nguyen on 6 Dec,2023
Thank you for staying with us. We look forward to continuing serving you as a valued customer.Thank you again for your valuable support and comment
6/10 Okay
To-Nga
27 Oct,2023
Liked: Cleanliness, staff & service
To-Nga
Stayed 3 nights in Oct 2023
Response from Bong Sen Hotel Saigon on 30 Oct,2023
Response from Bong Sen Hotel Saigon on 27 Oct,2023
Thanks for your review our hotel
6/10 Okay
JOSEPH, Fort Worth
Travelled with family
26 Sept,2023
Liked: Staff & service
The hotel is run down. The carpet is in old. The bathtub is not safe, hard to get in and out.
JOSEPH
Response from Bong Sen Hotel Saigon on 2 Oct,2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them. Best regards,
We requested for city view, but gave us a room with small window and I requested for a double bed but gave me a twin bed
Tongtong
Stayed 8 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug,2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.
2/10 Terrible
Kathy doan
23 Jul,2023
Kathy doan
Stayed 2 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug,2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.
8/10 Good
Dien
Travelled with family
16 Jul,2023
Liked: Cleanliness, staff & service
Hot room. AC is weak and could not cool the room.
Dien
Stayed 3 nights in Jul 2023
Response from Bong Sen Hotel Saigon on 28 Aug,2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.
10/10 Excellent
Truc
5 Jul,2023
Truc
Stayed 1 night in Jul 2023
Response from Bong Sen Hotel Saigon on 14 Aug,2023
This hotel is old has antiquated rooms dirty carpets rooms and corridors dreadful warm AC internet ancient not protected and cannot connect! Never again no matter the price
Alexander
Stayed 1 night in Feb 2023
Response from Bong Sen Hotel Saigon on 24 Feb,2023
Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. We're try our best to improve them.Best regards,
10/10 Excellent
Suann
30 Dec,2022
Suann
Stayed 13 nights in Dec 2022
Response from Bong Sen Sai Gon Hotel on 4 Jan,2023
Thank you very much for taking the time to review our property.
In my room that is all rooms I found no fridge is supplied only a warm so called mini bar, never seen that on all my worldwide travels! Could not put anything cold I wanted for a snack. Never stay again. Staff were of no use at all.
Alex
Stayed 1 night in Feb 2020
Response from Hotel Management on 19 Feb,2020
Thank you for staying and bringing this matter to our attention. We noted that and taking the necessary steps to prevent it from happening in the future. We look forward to continuing serving you as a valued customer.
Thank you for your invaluable support and feedback.
Very good location in the city center (near restaurant, money exchange, shopping area, coffee and drinks).
Chatuporn
Stayed 1 night in Dec 2019
Response from Hotel Management on 4 Jan,2020
Thank you for staying with us. We look forward to continuing serving you as a valued customer
2/10 Terrible
Tran, Toronto
Travelled with family
19 Nov,2019
Disliked: Staff & service
Staffs were so bad ! I was lost some money in my room !
So everything ‘ s OK !
Tran
Stayed 3 nights in Nov 2019
Response from Hotel Management on 3 Jan,2020
Thank you for staying and bringing this matter to our attention. We will check and feedback to you. We look forward to continuing serving you as a valued customer
Hotel need a lot upgrade only restaurant area are clean and good
Verified traveller
Stayed 2 nights in Oct 2019
Response from Hotel Management on 27 Oct,2019
Thank you for staying with us. We would like to introdue that we have new rooms at luxury floors, so that we look forward to continuing serving you as a valued customer.
Thank you again for your valuable support and comment
Thank you for staying with us. We look forward to continuing serving you as a valued customer.
Thank you again for your valuable support and comment.
10/10 Excellent
Suann
25 Sept,2019
Liked: Cleanliness, staff & service, room comfort
Suann
Stayed 3 nights in Sep 2019
Response from Hotel Management on 2 Oct,2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer.
Thank you again for your valuable support and comment.
8/10 Good
Martin
24 Sept,2019
Liked: Cleanliness, staff & service, room comfort
older slightly shabby hotel, huge room, dated but clean bathroom, in the perfect position. great breakfast, friendly staff, great value if you're not precious.
Martin
Stayed 3 nights in Sep 2019
Response from Hotel Management on 2 Oct,2019
Thank you for staying with us. We look forward to continuing serving you as a valued customer.
Thank you again for your valuable support and comment.