Minibar, in-room safe, desk, blackout curtains
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Reviews of Dyn Opera Hotel

3.5 out of 5
Dyn Opera Hotel
18 Cao Ba Quat, District 1, Ho Chi Minh City, Ho Chi Minh

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 78 reviews" "
Rating 8 - Good. 23 out of 78 reviews" "
Rating 6 - Okay. 13 out of 78 reviews" "
Rating 4 - Poor. 4 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sue

Liked: Cleanliness, room comfort
Disliked: Staff & service
Uninformed change to my stay
On my arrival, I found out that the hotel moved me to another hotel for the night. I wasn’t informed of this decision prior or given the opportunity to cancel so that I can book another place. The place they booked me at is about 20 - 30 mins away from this location. When asked if they will reimburse me for my taxi fare to this location and back, they didn’t respond. Ruined my entire trip to Vietnam. I believe the way it was handled was extremely unprofessional. Won’t stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Patrice, Craigieburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of District 1, we could walk to most areas of interest and shopping and dining spots from the hotel. Bring earplugs if you are sensitive to noise as you could also at times hear the other rooms on top of noise from outside. Friendly reception staff who could organise your laundry for you, just ask.
Stayed 1 night in Nov 2023
Response from Trang Tran on 9 Nov,2023
Dear Sir/ Madam,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Trang TranGeneral Manager

6/10 Okay

SANTO

Liked: Cleanliness, staff & service
Disliked: Amenities
I need coffee to start my day. None here. 100 meters away great coffee shops. Convinient stores and Costly resteraunts about a block away. This place is central, meters to the opera house and classic hotels. The building is a small redone older building, exterior nothing like the picture. The youngest staff member spoke English well and was very helpful. If you must stay in D1 it's ok.
Stayed 3 nights in Jul 2022

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

TRUNG HIEU

Stayed 1 night in May 2022

10/10 Excellent

Phuong

Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location, friendly staff, clean room. PERFECT
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, friendly staff
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên thân thiện, giả rẻ, nội thất mới, yên tĩnh
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, good location, reasonable price, friendly staff.
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, Mr. Trong Huynh, hotel supervisor is so nice to me, he took care everything to make sure that their guests have great stay! Many thanks! Dyn Opera Hotel
Stayed 7 nights in Jun 2021

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lockdown experience
Although there was an unusual, somber and almost eerie quietnrss across the city because of a Covid-19 lockdown, the reception staff were very friendly and spoke English well. They were very helpful with my enquiries and good listeners. The room was comfortable but it was lacking a small refrigerator which would have been helpful since most restaurants were closed.
Stayed 4 nights in May 2021

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little run down, good staff and excellent location
Nice hotel...little run down but comfortable. Also open during pandemic. Not closed like other hotels
Stayed 16 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, many restaurants walking distance. Nguyen Hue Street 5 minute walk away.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2020

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Dyn Opera Hotel on 11 Jan,2020
Dear Javier, Thank you for your review. We are looking forward to welcoming you back in the forthcoming time. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Dyn Opera Hotel. Staff were incredibly helpful and friendly - very welcoming. Room was cleaned daily and was very comfortable.
Stayed 4 nights in Dec 2019
Response from DYN on 7 Jan,2020
Dear Sir/Madam, Thanks for staying with us. We appreciate your feedback! Looking forward to welcoming you back in the forthcoming time. Best regards,

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in HCMC
Lovely little boutique hotel at a great price compared to adjacent hotels. Decent stay for several days. Good breakfast but nothing spectacular. Nice area nearby. Good beds and a friendly staff.
Stayed 3 nights in Dec 2019
Response from Dyn Opera on 27 Dec,2019
Dear Valued Guest, Thank you so much for spending your precious time sharing your experience at the Dyn Opera Hotel! We are looking forward to welcoming you back in the forthcoming time. Best regards,

10/10 Excellent

Philip R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is very friend. Showed us where to go, call taxi for us. The breakfast is very good.
Stayed 3 nights in Dec 2019
Response from Hannah Do on 23 Dec,2019
Dear Mr. Philip, Thank you for your kind words about our hotel and our staff. We look forward to welcoming you back to Dyn Opera hotel in near future. Sincerely Yours! Dyn Opera Hotel

6/10 Okay

HYUNSOO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Hannah Do on 19 Dec,2019
Dear Valued Guest, Thank you for your appreciation. If there was anything made your stay uncomfortable, please let us know to improve our better service. Once again, thank you for your stay and we look forward to welcoming you back to Dyn Opera Hotel in near future. Sincerely Yours! Dyn Opera Hotel Thank you for your stay and I look forward to welcome you back in near future.

8/10 Good

Noburo

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure and clean bathroom. Everything was clean and comfy. Good air conditioning. Breakfast quality and variety was good - I liked the fresh fruit and a different rice each morning. Staff was friendly, spoke great English
Stayed 5 nights in Nov 2019
Response from Dyn Opera on 25 Dec,2019
Dear Valued Guest, Thank you so much for spending your precious time sharing your experience at the Dyn Opera Hotel! I sincerely appreciate your all compliments on our breakfast and our staff. Look forward to welcoming you again soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of HCM. Clean facility. Pleasant and helpful staff. Decent breakfast.
Stayed 3 nights in Nov 2019
Response from Dyn Opera on 25 Dec,2019
Dear Valued Guest, Thank you so much for spending your precious time sharing your experience at the Dyn Opera Hotel! I sincerely appreciate your all compliments on our staff. Look forward to welcoming you again soon. Regards,

10/10 Excellent

Paul, Perth Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Good location, enjoyed my stay there.
Stayed 6 nights in Oct 2019
Response from Hotel Management on 29 Oct,2019
Dear Mr. Paul, Thank you for your good comment about Dyn Opera Hotel! We look forward to welcoming you back on next time. Sincerely Yours! Dyn Opera Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with fantastic staff. You will be greated by the bell hop and brought a reference while they check you in. Great value for great service and location.
Stayed 1 night in Oct 2019

6/10 Okay

Samir

Liked: Cleanliness
Clean but dated and tired hotel
I had prepaid for family room and could not cancel the remaining nights reservation without charge and had to stay there for all 3 nights. The hotel is very dated. The hair dryer is an antique piece. Shower doesn't work well. 3-4 staff run the show. Staff is nice and friendly. They try their best but are not trained properly. You will have to ask for toilet rolls, bath towels, bath foam etc as they don't replenish it when they make up the room. Moisturiser and conditioner is not provided. Toilet roll quality is cheap. Breakfast is limited choices. On request the chef prepared vegetarian noodles for us. That was a consolation and they allowed late check out without charge. The room is clean, There is good Jacuzzi in the room. Overall, ok 3 star hotel but not a great value for the price you pay. 30 to 40% over charged. If you have another option then take the other option.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Nicely located hotel in centre of District 1. Close to all major attractions and lots of restaurants. The hotel itself is basic. The staff are friendly, helpful and keen to ensure your stay is pleasant. The rate was very reasonable. Good choice of TV channels. Mini bar includes complimentary water and cans of pop. However, the shower is in a tub - not that well secured. The shower curtain in my room had mould on it. There is a kate might bar next to hotel - music until 02:00. Additionally, there is a building site next to hitel - workers from about 07:30. All in all a reasonably priced hotel but could be better with some minor changes. Ho Chi Minh itself is OK. More expensive than Hanoi.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is very friendly and supportive. I really enjoy the breakfast as well.
Stayed 22 nights in Aug 2019
Response from Bách Nguyễn on 11 Sept,2019
Dear Valued Guest, We are very glad that you found it comfortable to stay at Dyn Opera Hotel We always try our best to fulfill our guests' expectations We do hope that you will comeback and stay with us in the future Thanks and warmest regards Dyn Opera Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel is excellent, staff was very cooperative and always ready to help. Would definitely like to stay there during my next visit.
Stayed 4 nights in Sep 2019

10/10 Excellent

Penny Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Very polite staff. Location is great and many eateries nearby.
Stayed 5 nights in Aug 2019
Response from Dyn Opera Hotel Team on 9 Aug,2019
Dear Penny Anne, Warmest greetings from Dyn Opera Hotel! Thank you for sharing your experience stay to us. We believe that your good comments will make us improving better our services. Once again, thank you for choosing Dyn Opera Hotel for your stay and do hope welcoming you back to Dyn Opera Hotel in the near future. Best regard,

8/10 Good

Hikoji

Liked: Cleanliness, staff & service
朝食がビュッフェでない
Stayed 3 nights in Apr 2024

4/10 Poor

Tomonori, Himeji

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
汚い
Stayed 5 nights in Dec 2023

8/10 Good

Imai

Liked: Amenities

8/10 Good

Suzuki

Travelled with group
Liked: Cleanliness, staff & service, amenities
スタッフの対応が良かったです。
Stayed 2 nights in Nov 2023

6/10 Okay

boris

Liked: Staff & service
moyen...
état très moyen... fenêtre qui n isole pas du bruit ambiant... bref en secours ok...
Stayed 1 night in Sep 2023
Response from Trang Tran on 9 Nov,2023
Dear Sir/ Madam,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Trang TranGeneral Manager

10/10 Excellent

DAE HONG

Stayed 1 night in Oct 2022

6/10 Okay

HUONG

Business traveller
Nhân viên không chuyên nghiệp, không được đào tạo
Nhóm chúng tôi có 4 người, đặt 2 phòng. Chúng tôi đến lúc 10h30 sáng và gửi hành lý để đi ra ngoài. Trước khi ra ngoài chúng tôi có cung cấp tên + số booking và CCCD cho nhân viên lễ tân để họ làm thủ tục để khi chúng tôi về chỉ cần nhận phòng. 15h40 chúng tôi quay lại khách sạn thì 1 nhân viên lễ tân ca chiều tiếp chúng tôi như những khách vừa đến vì...không nhận được bàn giao gì từ ca sáng mà chỉ có bàn giao hành lý. Chúng tôi lại phải trình bày lại từ đầu việc đặt qua đâu, qua kênh nào, tên là gì, CCCD đâu...?? Sau 10 phút check hệ thống các kiểu thì lễ tân trả lời chúng tôi là "không có booking nào" trong khi tôi đã đưa rõ thư xác nhận và tên tuổi, thanh toán đầy đủ..và lúc đó tôi giận rồi nhưng vẫn kìm chế để bạn lễ tân kia đi chào đón check in 1 đôi khách khác (mặc dù chúng tôi đã đến trước và đợi rất lâu). Sau 1 hồi chờ đợi thì 30 phút sau chúng tôi mới được lên phòng (Tổng thời gian chờ là 40' ) Tôi được nhận 1 phòng điều hòa hỏng, hành lang trước cửa nham nhở đang sửa chữa, vào phòng thì mùi..vì điều hòa không hoạt động, mở két sắt thì có 1 vỏ cốc mì tôm đã ăn hết còn dính nước khô két cùng thìa nhựa, vỏ mì..nằm trong két! Lễ tân đó lên sửa điều hòa 1 lúc lâu không được nên đổi cho chúng tôi xuống 1 tầng khác. Ngày check out tôi xuống đề nghị rằng tôi muốn giữ 1 phòng đến 17h chiều và tôi trả 1 nửa tiền để keep đồ, còn 1 phòng kia chúng tôi sẽ trả sớm lúc 10h sáng, chiều chúng tôi quay lại thay đồ và đi sân bay NHƯNG lễ tân trả lời rằng " vì dồn 2 phòng vào 1 nên c/o
Stayed 2 nights in Dec 2022

4/10 Poor

AKIRA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
グレードがかなり低下
コロナ前のオーナーから変わった様で、グレードがかなり下がった。料金的に安い方がいい方は良いかもしれないが… シャワーの水がお湯にならなくて冷たいシャーワーで災厄でした。次回からは泊まりません。
Stayed 7 nights in Nov 2022

6/10 Okay

Shingo

Business traveller
悪くないと思う。価格も安いので次回も利用するかも・・
Stayed 10 nights in Sep 2022

8/10 Good

Hankyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nothing to complain about
Stayed 1 night in Jul 2022

6/10 Okay

Byoung-kyu

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Haruki, Tsu

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
浴室のお湯が、出ない
Stayed 4 nights in Jun 2022

8/10 Good

SEUNGMIN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
가격에 비해 위치좋음
Stayed 3 nights in Jun 2021

10/10 Excellent

SEUNGMIN

Business traveller
Liked: Staff & service, room comfort
위치에 비하여 저렴한 가격
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
水圧が弱い。お湯を出したら茶色い水が出た。
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
遅い時間はお湯が出ない時がある。それ以外は値段も安いので不満は無いですね。
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
답없음
오페라하우스 가까운것 말고는 답없음.
Stayed 1 night in Feb 2021
Response from Trong Huynh on 5 Feb,2021
Dear our valued guest, Thank you for sharing your experience of the recent stay with us and I very much appreciated the courtesy shown in the way feedback was provided. First and foremost, please accept my most sincere apology for the service shortfalls and inconvenience you have experienced during your stay with us. Please rest assured the Hotel Management treat guest feedback with utmost importance and ensure immediate actions are taken to rectify. At the same time, guest's compliment will be shared with the team to encourage their working spirit and professionalism. We do hope to have an opportunity to welcome you back in the near future and redeem ourselves from your negative experience of this stay. Best regards, Trong Huynh (Mr.) Sales Manager

8/10 Good

osamu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地が良い
Stayed 1 night in Nov 2020

8/10 Good

osamu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
繁華街近し
Stayed 3 nights in Nov 2020