Minibar, in-room safe, desk, blackout curtains
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Reviews of M&H Hotel

2 out of 5
M&H Hotel
26/12-13 Truong Dinh, District 1, Ho Chi Minh City

Reviews

6.6
Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was nothing like the pictures. It was situated in a fairly narrow alleyway with no access for car. We ended up dragging our suitcases to the hotel in the rain. We were extremely disappointed once checked in and shown our rooms. There was a strong odour from lack of ventilation in both rooms. We opted to upgrade to rooms with windows but they weren't better either. The receptionist sprayed the rooms with a deodorizer but it only masked the smell briefly. Despite paying upfront, we ended up paying to stay at another hotel 50m away and had a much better experience. The receptionist was nice and tried to accommodate us as best she can. It's not her fault that the hotel had misleading advertising materials on expedia and was not at all as described.
Stayed 2 nights in Sep 2023

4/10 Poor

Marsha

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great position

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and affordable pricing
Stayed 6 nights in Sep 2022

10/10 Excellent

Anna, Da Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Upgraded to deluxe room for free. Room looked exactly as it is shown. Happily to come back. Had a great time with staff members. A smile from room attendant made me believe that staff members there are well-trained
Stayed 4 nights in Nov 2020

10/10 Excellent

TING WEi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Thy Receptionist on 25 Dec,2023
Thank you for choosing us, hope we will accompany you on your next visit to Vietnam.

2/10 Terrible

An Binh

Stayed 3 nights in Jul 2023
Response from Receptionist on 26 Jul,2023
Trong thời gian lưu trú chúng tôi đã phục vụ tốt cho quý khách. Về vấn đề check out trễ chúng tôi đã có thông báo với quý khách về phần phụ thu, nhưng quý khách không hài lòng về vấn đề đó và đã đánh giá không tốt cho khách sạn chúng tôi. Nếu quý khách không đồng ý với mức phụ thu thì có thể check out đúng giờ. Chúng tôi chỉ làm theo quy định của khách sạn mong quý khách thông cảm.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Satisfaisant
Hôtel bien situé, mais les chambres sont en moins bon état que sur les photos .. L'électricité se coupe lorsque l'on enlève la carte, normal, mais hélas cela coupe également le frigo ce qui n'est pas standard . . . Et malheureusement il n'y avait pas de coffre dans les chambres comme indiqué lors de la réservation ...Pas de table ou bureau Le personnel est serviable et à l'écoute.
Stayed 6 nights in Mar 2023

4/10 Poor

YOSHIAKI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ミネラルウォーターが部屋にない。

6/10 Okay

LI

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Kazuya

Liked: Cleanliness, staff & service
シャワーが少し冷たかったです。 その他は、部屋の綺麗さ、スタッフの人柄などとてもよかったです。
Stayed 1 night in Apr 2022