Rooftop terrace

Reviews of The Hammock Hotel Fine Arts Museum

3 out of 5
The Hammock Hotel Fine Arts Museum
59-61 NGUYEN THAI BINH STREET, NGUYEN THAI BINH WARD, DISTRICT 1, Ho Chi Minh City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 162 reviews" "
Rating 8 - Good. 31 out of 162 reviews" "
Rating 6 - Okay. 10 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in 4 hotels on my trip and this one was my favorite. The rooms are cozy and the amenities are amazing! Breakfast every morning, free snacks and drinks available 24/7. Free laundry machines. It’s an amazing deal. The property is nice and in a great, walkable area. The staff are very friendly and helpful. I would come back if I’m in the area again.
Stayed 5 nights in Mar 2024

8/10 Good

Ashlyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great rooftop with a view and amenities. The complementary snacks and drinks were fantastic and the breakfast was delicious. We found the bed to be slightly too firm for our liking, but would stay here again, and would recommend this hotel!
Stayed 3 nights in Feb 2024

8/10 Good

Yew Seng, Singapore

Travelled with partner
Liked: Staff & service
Disliked: Amenities
1) Room is rather small compared to the other Hammock at Ben Thanh 2) Toilet shower room is rather slippery and this poses a risk of slipping and falling down especially for young and elderly guests 3) The lift should be upgraded as it is quite dirty. Delivery and housekeeping are using the same lift without any segregation between guests 4) Door to the pantry on 9th floor is difficult to open, perhaps may want to consider installing a press open slide door, similar to the entrance door of the hotel 5) Same for door access to the rooftop (refer to 4 above) 6) A bit gloomy in the reception area as compared to the other Hammock at Ben Thanh. Perhaps, lighting can be improved to liven up the reception area 7) Fridge in the room only filled up with mineral water. Can we standardise the items in the fridge with the other Hammock at Ben Thanh i.e. some beers and milk too? 8) Pantry at 8th floor does not have any coffee 3 in 1? 9) Is there any need to have a long table at the pantry as it takes up too much space. Maybe to remove the long table and set up 1 table with 2 seats, similar to the other tables, this will free up space for more guests to have breakfast
Stayed 5 nights in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Really great for a solo traveler
Stayed 2 nights in Jan 2024
Response from The Hammock Guide on 14 Feb,2024
Dear Ms. Katherine,It’s our pleasure to be able to host you at The Hammock Hotel. We’re pleased to know you enjoyed our services.Thank you for your perfect score, we hope to see you again soon.With regards, The Hammock Guide.

10/10 Excellent

Cerena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice, accomadating, helpful and spoke English pretty well. Guard was friendly and helpful. Meal service was good and the breakfast amazing. Room was clean though has a little wear and tear. Bathroom drainage is a little slow but still alright. The 9th floor and rooftop is fabulous. Great view and the freeflow of drinks and snacks is wonderful! Would definitely choose to stay here when visiting Saigon in future!
Stayed 3 nights in Dec 2023
Response from The Hammock Guide on 10 Jan,2024
Dear Ms. Cerena, Thank you for taking the time to review us, We're delighted to hear that you had a comfortable stay with us.Thank you on the feedback on the drainage problem, we will notify our maintenance team to retify the problem.Can't wait to host you again on your next stay in HCMC. Best regards,The Hammock Guide.

10/10 Excellent

Dao, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I have to say the Hammocks hotels are very good, I stay in this area only one day, then I transferred to the one at Ben Thanh one( the other Hammock) because I have friend here, and the staff at Ben Thanh so helpful and all of them were so nice. They had the best group of talented and young people to service here. Oh I have to mention the chefs at this Hammocks at Ben Thanh, his name is Quang, he cook the best breakfast compared to others hotels I stay in Viet Nam. Finally o recommend this hotels, definitely will comeback here.
Stayed 8 nights in Nov 2023
Response from The Hammock Guide on 10 Jan,2024
Dear Mrs. Dao,We are more than happy to know that you love both of us! Your lovely and generous review made our day. We hope to welcome you again soon.Best regards,The Hammock Guide

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from The Hammock Guide on 8 Dec,2023
Dear Ms. Amy,Thank you for your review.We are delighted to know you have enjoyed your stay. We hope to welcome you again in the near future. Inspiringly yours,The Hammock Guide.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Hammock Guide on 8 Dec,2023
Dear Ms. Kate,Thank you for your review.We are delighted to know you have enjoyed your stay. We hope to welcome you again in the near future. Inspiringly yours,The Hammock Guide.

4/10 Poor

Diana

Disliked: Property conditions & facilities, room comfort
Not in great shape; ACs do not work.
The AC in the room didn't work. It is used as a fan when you expect a fully working AC in such hot and humid weather.
Stayed 1 night in Sep 2023
Response from The Hammock Guide on 5 Oct,2023
Dear Ms. Diana,We're sorry to hear of your less than prefect stay with us. We value all our customers opinions. We well noted your pointed issue and will work again with our Maintenance Team to rectify the problem. By the way, if next time we still have a oppotunity to welcome you back , please remind we're always available 24/7 to support you for any problems. Best regards, The Hammock Guide.

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tasty breakfast. Value for money.
Location was very accessible and convenient; within walking distance to Saigon Centre and walking street. Vietnamese breakfast selections were good. Staff were welcoming and helpful. We also tried the banana coffee at the cafe downstairs (behind check in counter) and were pleasantly surprised by how good it tasted.
Stayed 2 nights in Sep 2023
Response from The Hammock Guide on 5 Oct,2023
Dear Ms. Geraldine,Thank you for your perfect review.We are delighted to know you have enjoyed your stay. We are glad that you like the banana coffee from our Kori cafe. try out the ice ball latte the next time you visit us. We are excited to hear you kind compliments and will certainly share them with the team. We hope to welcome you again in the near future. Inspiringly yours,The Hammock Guide.

6/10 Okay

Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staffs were fantastic but the property is very noisy and a bit outdated. They did helped us switched room but still very noisy and I was having trouble sleeping at night. The bathroom is dingy with one light bulb. It looks brighter and new in the pictures. Overall, great service and nice free snacks and drinks.
Response from The Hammock Guide on 5 Oct,2023
Dear Ms. Tam,Thank you for leaving us review! We apologize for your inconveniences. As correctly pointed out, unfortunately, almost most hotels suffered the same noise situation as us as we are located right in the heart of the city. We have notified to our maintenance team to improve on the soundproofing. Thank you again for taking the time sharing your experiences with us. Your feedback will help us to improve our facilities and services. We will look into the possibilites of adding additional lights in the rooms.Hope that we will serve you again in the near future.Best regards,The Hammock Guide.

8/10 Good

YUTING CHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the style and feel of the whole hotel. The location is pretty convenient as well. Love the part where by there is the Level 9 common area where by snacks and drinks are free for guests to consume. Overall the stay was comfortable. The security guard at the building was very helpful too. Breakfast was generally good too. Maybe just that the noise cancellation is not superb, can hear some noise throughout the night, like we can hear other guest if they are too loud. Lastly the flushing system in the toilet can be better, it is very slow and does not flush really well. The water flow for the flushing is not good.
Stayed 2 nights in Aug 2023
Response from The Hammock Guide on 8 Sept,2023
Dear Ms. Yuting Cher,Thank you for leaving us review!We are so happy to know that you had a great stay with us. We are so glad you have enjoyed our services, especially the free flow of drinks and snacks. However, we apology for your inconveniences. We have feedback to our maintenance team to improve on the flushing system.Thank you again for being a wonderful guest! We are looking forward to welcoming you back to our hotel soon. Have a nice day,The Hammock Guide.

10/10 Excellent

Viana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved! Will stay here again next visit to Vietnam!
Stayed 3 nights in Jul 2023
Response from The Hammock Guide on 7 Aug,2023
Dear Ms. Viana,Thank you so much for leaving us a feedback!We are truly happy to know that you have had a great stay with us. Hope that we will soon have a chance to serve you in the furture.Best regards,The Hammock Guide.

10/10 Excellent

Oi yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helping staff. Thank you Chris, Felix, Annie & security staff for your help. Great options of eateries along the same street. The bunker beds are comfy and large. Layout is smart with working desk. 9/F free snack & drink area is a highlight. As for late flight, being able to rest before flight made a huge difference.
Stayed 1 night in Jul 2023
Response from The Hammock Guide on 7 Aug,2023
Dear Mr./Ms Oi Yee,Thank you for the perfect score!It is heartening to hear that the warm hospitality extended by our staff has made your stay memorable. We are glad to hear that you found our hotel 9th floor to your liking. Our rooftop and 9th floor pantry are creating as a space for our hotel guests to relax while enjoying complimentary drinks and snacks. Thank you for being such a wonderful guest too.Have a nice day,The Hammock Guide.

10/10 Excellent

JIANRONG ERIC, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
2nd stay and still love it. Centrally located to the city, great breakfast, friendly and english speaking staff. Unlimited snacks and drinks including beer for consumption.
Stayed 4 nights in Jun 2023
Response from Staff on 13 Jul,2023
Thank you so much for choosing us to be your place. The Hammock Hotel Fine Arts Museum always welcome you and hope to see you soon

10/10 Excellent

Ang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff!
Stayed 3 nights in May 2023
Response from The Hammock Guide on 7 Jun,2023
"Dear Ms. Wei Ngee Ang,Thank you for the perfect score! It is heartening to hear that the warm hospitality extended by our staff has made your stay memorable. We are excited to listen to your kind compliments and will share them with the team. We hope to welcome you back for another stay soonWe wish you a nice day,The Hammock Guide."

8/10 Good

Thao

Travelled with family
Liked: Staff & service, amenities
Property under renovation. Elevator could be updated and more lights in the stairwell especially floor 9 and 10.
Response from The Hammock Guide on 7 Jun,2023
"Dear Ms. Thao Nguyen, Thank you for taking the time to review us.It’s our pleasure to be able to host you at The Hammock Hotel. Only our ground floor is under renovation. We are converting it from a spa previously to a cafe and it will soon be ready. We hope to welcome you again shortly. Best Regards,The Hammock Guide."

10/10 Excellent

William

Stayed 2 nights in Mar 2023

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the hammock concept. Also unlimited drinks and snack food were a huge bonus. Throughly enjoyed the experience and close to Ben Thanh market and walkable to other nicer Shopping Centres.
Stayed 1 night in Mar 2023

6/10 Okay

Morgan

Liked: Staff & service
Hip but feels a little like college
Despite a comfortable enough room, we were disappointed in that the hotel feels a bit like a college dorm...dank, dark hallways and stairwells lead up to a small rooftop. Breakfast was pretty good, staff pretty helpful. Location walkable to many sites. Would have been more to our liking in our 20's, today we prefer a little bit more refinement easily found at the same price point in the neighborhood.
Stayed 1 night in Feb 2023
Response from The Hammock Hotel Guide. on 13 Mar,2023
Dear GuestThank you for taking time to review us. We regret that the design of our hotel is not to your likings. Your reviews is much appreciated.Sincerely,The Hammock Guide.

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities

4/10 Poor

wong leong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Party hotel B1 club
Service is good from the staff but the cleaning not that great went into the room with a used towel behind the toliet door, clear the towel outside the room door told the staff they can clear the towel outside the room but took them a day to clear it. If u love to party and stay out very late like 2am to 4am this hotel can stay coz if u get the 1st floor room welcome to the club that is at B1 which will play music till about 2am to 4am. Other wise stay away from this hotel better. Breakfast selection change daily for the 2 nights stay which is great and the free selection and amount of snack is good when im in the room waiting for the music to stop
Stayed 2 nights in Dec 2022
Response from The Hammock Hotel Guide on 26 Feb,2023
"Dear Mr Wong LeongOur sincere apologise for the lapse on our housekeeping team. Post-Covid we employ a new set of team as our many of previous housekeepers have decided not to return to HCMC. We will continue to look for more experienced team as well as improving our training plan. Thank you for the feedback. "

8/10 Good

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I REALLY enjoyed my stay here at The Hammock! My 3-week trip was a complete nightmare and hope I never experience again; however, the highlight of my stay in Ho Chi Minh City was the exceptional staff who made my stay enjoyable...when I needed a shuttle to and from the airport, The two Annie's Tran,, Nina and Nina were able to book shuttles for a VERY good price to and from the hotel. When I got lost finding my way back to the hotel, Annie and Trang were extremely helpful! When I wanted to change rooms, Chris and Felix were able to transfer to a great room and a VERY good rate for my entire stay! The breakfast offered each morning was great(especially their pancakes!😋), plus all the soft drinks, snacks and cup of noodles was an excellent bonus! When I wanted to order food or make reservations for a restaurant, Annie , Tran and Lindsey were able to provide with lots of good options and ordered delicious foods! My trip was a really bad experience, but this wonderful and caring staff understood and went above and beyond the call of duty to make my stay memorable and comfortable and from the bottom of my heart...THANK YOU!!! When I return to Ho Chi Minh City, I will DEFINITELY stay at the Hammock Hotel again! I HIGHLY recommend staying here!😊

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free mini bar and snacks😁
Great hotel and a free mini bar and snacks. First time I’ve ever had that. Room was lovely and nice temperature when we arrived too
Stayed 2 nights in Dec 2022
Response from The Hammock Hotel on 29 Jan,2023
"""Dear beloved guestIt’s our pleasure to be able to host you at The Hammock Hotel. As part of our effort in lowering carbon footprint, we dont leave our air conditioning on if guests havent arrive. If guests denote their arrival time in their booking platform, we would have time to cool down their room in advance. Otherwise, the moment you arrived at our recpetion counter, 1 of our guide will hurry down to turn on the air-conditioning. We are glad the room temperature is cool enough when u arrived.With regards, The Hammock Guide. """

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this hotel. It is walking distance from everything, and the amenities are great. Breakfast is included, which was delicious, and there are unlimited free snacks and beverages for the duration of your stay. The room was clean, although small. You can also do laundry for free, but if you do make sure to do so early as there are only 2 machines and the loads take a long time.
Stayed 3 nights in Nov 2022
Response from The Hammock Hotel Guide on 22 Dec,2022
"Dear Ms. KellyThank you for taking time to pen such a detailed review. We are extremely heartened to read that you have enjoyed your time at our hotel. Your comment make our day. Wish you a nice day, The Hammock Hotel. "

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Friendly Hotel in Ho Chi Minh
This was a great hotel centrally located within Ho Chi Minh City. It Is only a few minutes walk from the hotel to Ben Thanh market, Nguyen Hue walking street, and Reunification Palace. There were multiple dining and transportation options nearby. The hotel seems to be newly renovated, and is clean and well-equipped. The room wasn't as big as some other places I've stayed at in Vietnam, but that wasn't a big deal for me - the room had a window which is not something I could say about some other places I've stayed at. The wifi worked well during my stay and there was a TV with English channels available. The free beverages and snacks at the hotel was definitely a big draw of the hotel - chips, cup noodles and soda were all available. The complimentary breakfast (with western and Vietnamese options available) was also a very nice touch. A special feature of the hotel was the rooftop terrace - it was a place for self-serve laundry but it was a good place to hang out, and a good place for taking photos of the Ho Chi Minh city skyline.
Stayed 1 night in Oct 2022
Response from The Hammock Hotel Guide on 22 Dec,2022
"Dear Mr. AnonymousThank you for taking time to pen such a detailed review. We are extremely heartened to read that you have enjoyed your time at our hotel. Your comment make our day. Wish you a nice day, The Hammock Hotel. "

10/10 Excellent

Min Tat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room and good location
good and friendly staff. nice environment and good location
Stayed 2 nights in Nov 2022
Response from Hammock on 22 Dec,2022
"Dear Mr. Chai,We are delighted to know you have enjoyed your stay. Thank you for your great review. We are excited to hear you kind compliments and will certainly share them with the team. It’s out pleasure to welcome you again in the near future.Inspiringly yours,The Hammock Guide."

6/10 Okay

Tien

Travelled with family
Nice and convenient
Stayed 3 nights in Oct 2022

10/10 Excellent

K Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff, convenient location
Stayed 1 night in Sep 2022

10/10 Excellent

Thien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this great value of a hotel. The young staff are so efficient and friendly. They truly understand what customer service is all about. Thumbs up to your staff. The breakfast menu of 3 different items was changed daily and each was tasty during our 4 night stay. The room had extra cold AC when you coming in from the hot humid climate. Bathroom is modern with choice of shower heads. The bed was comfortable. At least ours was in the double cozy nest room. Room was equipped with safe and fully stocked mini fridge. Unbelievable but true, the lobby on the 9th floor, had all the snacks and beverages you could handle, including a selection of 4 different local beer!! The location is super convenient as you’re steps away from the famous Ben Thanh market. Check out the view on the roof top in the evening with a beer and a love one. You’ll thank me later. Yes, free washer dryer for your use! Not sure what else to say. I’ll add a couple of minor negatives to keep it real. Could have used a drawer to hold some clothes, but living out of a bag was no big deal. Also there is some construction about a block or two away, but that is indicative of this growing metropolis. Book here! We loved our stay.
Stayed 4 nights in Sep 2022
Response from The Hammock Guide on 3 Oct,2022
"Dear Mr. Thien NguyenThank you very much for taking time off your busy schedule to pen down your thoughts and for selecting The Hammock Hotel as the preferred hotel during your trip. We are pleased to hear that you appreciated the hotel's iconic design as well as the warm hospitality extended by our staff has made your stay memorable. Your wonderful review will certainly be shared with the team.It’s heartening to hear that you’ve enjoyed our breakfast. Our chefs are constantly looking into refreshing our breakfast menu in order to give our guests a wider selection. And thank you for your feedback, we will put forward your suggestion to our management team.We appreciate your generous compliments and the team is excited to welcome you back soon! Warm Regards, The Hammock Guide.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a great stay. Room was very comfortable and I enjoyed hanging in the hammock more than I imagined I would 😂 Breakfast was tasty. Access to the laundry was so handy. Free drinks and snacks added to the good vibe. Location was perfect for us and last but not least the staff were kind and helpful. We would stay again and recommend to others.
Stayed 4 nights in Aug 2022
Response from The Hammock Guide on 3 Oct,2022
"Dear Mrs. Anne Tester, Thank you for the absolute points on your recent stay experience at The Hammock Hotel.It is heartening to hear that the warm hospitality extended by our staff has made your stay memorable and will certainly share them with the team.We are delight to hear that you’ve enjoyed our service and room amenities as well as hotel location during your stay with us. We appreciate your generous compliments and the team is excited to welcome you back for another refreshing stay in the not too distant future.Wish you a nice day,The Hammock Guide."

6/10 Okay

david

Liked: Cleanliness
Noisy
Nice hotel and good rooms, how ever they are doing some large construction next door which will take months. So be aware if you plan to stay in 2022
Stayed 2 nights in Jul 2022
Response from The Hammock Guide on 7 Sept,2022
Dear Mr. David Hurst, We’re very appreciate to hear your detail review. Thank you for your positive feedback on our room.We are sorry for the experience that you had, it is unfortunate that the noise from construction work near the hotel disturbed your rest. We have informed the local authority about the noise and have feedback to our maintenance team to improve on the room soundproofing. We look forward to creating more memorable experiences for you in the future.Warm Regards,The Hammock Guide.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything was good about the hotel. The staff was friendly and hospitable, and the service was great. However, there were some issues with the toilet and security. There was a bad sewage smell coming from the toilet. Also, I was woken up in the middle of the night at around three by the sounds of someone turning the door knob and constant knocking on the door. This persisted for a few minutes and When I reflected to the staff, they said that it was the maintenance guy who was there trying to fix the toilet. I found it very disturbing for a maintenance guy to go to a hotel room at around three in the midddle of the night to fix the sewage.
Stayed 4 nights in Dec 2019
Response from The Hammock Guide on 1 May,2021
Dear our beloved guest, Thank you for taking time to review us, First of all, we feel appreciate your high evaluation on our service as well as our staff. We're also sorry to hear some issue happened that bothered your stay. We do not conduct maintenance work from 9pm onwards unless because of emergency. We have also confirmed that we didnt task our maintenance team any work on that night. We have reprimanded our night guide for giving you wrong information without checking. Our CCTV review shows that another guest has mistakenly went to the wrong floor and thought that was his room. As for the sweage smell, we have a team constantly working on this issue. On our side, we have chemical treated our sewage pipes and have also highlighted the matters to the authority on the possibility of their underground sewage flow. The smell are improving and happen only rarely and rest assured that they are not of any health risk. We conduct sanitisation and chemical treatment of our room and toilet after every guest. We hope that can have a oppotunity to welcome you back, Best regards, The Hammock Guide.

10/10 Excellent

Louise, Ballina Australia.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well presented. The beds are comfortable and the rooms have everything you need.You are allowed free soft drinks etc that are available upstairs in the dining area. There are washers and dryers upstairs as well. The staff are so very helpful. I would definitely stay there again.
Stayed 4 nights in Nov 2019
Response from The Hammock Guide on 1 Dec,2020
Dear Mr/Mrs. Louise, We can’t be happier to hear that you're going to stay with us again. We are nothing short of delighted to find that you had a pleasant during your stay. We are looking forward to having the opportunity of welcoming you back soon. Best regards, The Hammock Guide.

10/10 Excellent

Thi Xuan Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found this hotel on Hotels.com and amazed by how good it is, the service is top notch in compare with other luxury hotels and I’m in live with the decoration. The receptionist is so helpful with every requests i had, made our stay so enjoyable. Highly recommended and will definitely go back
Stayed 1 night in May 2020
Response from The Hammock Guide on 11 Jun,2020
Dear Ms. Hang, Thank you for taking the time to review us. We're truly grateful to hear that you had an enjoyable and pleasant experience while staying with us. It’s an honor to find that the immersive service and the warm hospitality of our team made a wonderful difference to your visit. We cannot wait to welcome you back. Best regards, The Hammock Guide

4/10 Poor

CHEN JUN

Stayed 3 nights in Feb 2020

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem In The Heart of Ho Chi Minh
Unique hotel offering great value and gourmet breakfasts. Well located. Will definitely recommend to family and friends.
Stayed 4 nights in Feb 2020
Response from The Hammock Guide on 8 Mar,2020
Dear Mr. Lawrence, Thank you for taking the time to review us. We are also grateful to hear that you loved our unique concept as well as our breakfast which Our team spent a lot of time to make them not just taste good but also look great on photo. Again, thanks for your kind words and we look forward to welcoming you back in the near future. Best regards, The Hammock Guide

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the young and fresh esign - a special style you find everywhere!! Young friendly Staff!! And don't forget the breakfast , a menue they served, elicious for eye and tongue!
Stayed 4 nights in Feb 2020
Response from The Hammock Guide on 24 Feb,2020
Dear our beloved guest, Thank you for taking the time to review us. We also delighted that you love our staff as well as our breakfast which our team spent a lot of time make them not just taste good but also look great on the photo. We received a lot of positive feedback on our breakfast/brunch menu. We hope to welcome you again in the future. Best regards, The Hammock Guide.

10/10 Excellent

DK, Puerto Rico

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique property and exceptional staff. Breakfast was great.
Stayed 4 nights in Jan 2020
Response from The Hammock Guide on 11 Feb,2020
Dear our beloved guests, Thank you for taking the time to review us. We appreciate your high evaluation of our friendly staff and our décor as well as our breakfast which our team spent a lot of time to make them not just taste good but also look great on the photo. Looking forward to seeing you on your next trip to HCMC. Best regards, The Hammock Guide.

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel..... Unlimited beer, water, soda and snacks.... 24/7. We got the extra small with bunk beds for two of us.... Very comfortable and surprisingly spacious. Great location. Delicious breakfast. Incredible value for the money. Great roof top view and place to hang out with hammocks and chairs and a pool table.
Stayed 1 night in Jan 2020
Response from The Hammock Guide on 9 Jan,2020
Dear our beloved guest, We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority. We hope to welcome you again in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It is one of the most aesthetically pleasing hotels I have seen. The hammock, the mini bar, the bed, the easel, all coming together beautifully. And that's just the room. The reception area on the 9th floor boasted snacks and drinks galore, all complimentary. Complimentary laundry service as well. And the rooftop area was really nice as well. I would definitely visit #thehammockhotel again. I wish they had more locations!
Stayed 2 nights in Dec 2019
Response from The Hammock Guide on 3 Jan,2020
Dear guest, Thank you for your positive review. See you again soon Best regards, The Hammock Guide

10/10 Excellent

PS, USA

Liked: Staff & service, amenities, property conditions & facilities
A simple, yet fantastic hotel in the heart of the city. If you find yourself in Ho Chi Minh City this place would likely be the highlight of your trip. The rates are good and the rooms are very comfortable. WiFi is spectacular and the amenities are absolutely first class. From soap, shampoo, toothbrush, razor, comb to the complimentary mini-bar and included breakfast. The rooftop deck is also comfy and fantastic and you can even wash your own clothes there. I nice retreat in the middle of a crazy city. The only con is it isn’t the quietest. But I don’t think anyplace in this city is quiet.
Stayed 3 nights in Dec 2019
Response from The Hammock Guide on 21 Dec,2019
Dear Ms. Yew, We thank you for all your cool positive comments and we are so glad you enjoyed our offerings, our location, our concept & the brunch. As correctly pointed out, unfortunately, almost most hotels suffered the same noise situation as us as we are located right in the heart of the city. Your satisfaction, enjoying your stayed and feeling it’s worth is our happiness. Best regards, The Hammock Guide

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from The Hammock guide on 7 Dec,2019
Dear guest, Thank you for taking the time to review us. We appreciate your high evaluation of us and hope your journey home was an enjoyable one, as well. Best regards, The Hammock Guide

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in the centre of town! There are so many facilities in this hotel that are all offered to the guests for free, and all the staff are super friendly and helpful. Really enjoyed my stay.
Stayed 6 nights in Nov 2019
Response from Eloise on 7 Dec,2019
Dear guest, We are delighted to hear that you love our offerings, our location & our free minibar. We can’t wait to welcome you back. Best regards, The Hammock Guide

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from The Hammock Guide on 4 Dec,2019
Dear Mr. Jonathan, We thank you for your high assessment of your stay, and we hope to see you again. Best regards, The Hammock Guide

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for travellers visiting HCMC
The hotel was conveniently located near the city centre and tourist spots, staff were all very polite, approachable and helpful. We would highly recommend this hotel to anyone who is visiting Ho Chi Minh City.
Stayed 3 nights in Sep 2019
Response from The Hammock Guide on 2 Dec,2019
Dear Mr/Ms, We thank you for all your positive comments that encourage us to provide the best hospitality to our guests. We hope to see you on your next trip. With regards, #thehammockhotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this a very cute hotel, the staff were exceptionally friendly and the amenities far more than expected. The breakfast each morning was fantastic too. I'll definitely be returning to this hotel the next time I find myself in HCMC.
Stayed 3 nights in Nov 2019
Response from The Hammock Guide on 2 Dec,2019
Dear Mr, We thank you for all your positive comments that encourage us to provide the best hospitality to our guests. We are looking foward to welcoming you on your next trip. With regards, #thehammockhotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from The Hammock Guide on 13 Nov,2019
Dear Sir/Madam, We are surely delighted that we are able to exceed your expectations and hope your journey back home is as great your stay. With regards, The Hammock Guide.

10/10 Excellent

Ryan, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, service staffs was always smiling, no lack of drinks which was inclusive in the package. The wifi was zipper , even when in the lift. like the concept of the hotel very much, will definitely stay again
Stayed 4 nights in Oct 2019
Response from The Hammock Guide on 19 Oct,2019
Dear Mr, We thank you for all your positive comments that encourage us to provide the best hospitality to our guests. We hope to see you on your next trip. With regards, #thehammockhotel