I REALLY enjoyed my stay here at The Hammock! My 3-week trip was a complete nightmare and hope I never experience again; however, the highlight of my stay in Ho Chi Minh City was the exceptional staff who made my stay enjoyable...when I needed a shuttle to and from the airport, The two Annie's Tran,, Nina and Nina were able to book shuttles for a VERY good price to and from the hotel. When I got lost finding my way back to the hotel, Annie and Trang were extremely helpful! When I wanted to change rooms, Chris and Felix were able to transfer to a great room and a VERY good rate for my entire stay! The breakfast offered each morning was great(especially their pancakes!😋), plus all the soft drinks, snacks and cup of noodles was an excellent bonus! When I wanted to order food or make reservations for a restaurant, Annie , Tran and Lindsey were able to provide with lots of good options and ordered delicious foods! My trip was a really bad experience, but this wonderful and caring staff understood and went above and beyond the call of duty to make my stay memorable and comfortable and from the bottom of my heart...THANK YOU!!! When I return to Ho Chi Minh City, I will DEFINITELY stay at the Hammock Hotel again! I HIGHLY recommend staying here!😊