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Reviews of Triple E Hotel Fine Art Museum

2 out of 5
Triple E Hotel Fine Art Museum
81 Nguyen Thai Binh, District 1, Ho Chi Minh City, Ho Chi Minh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 212 reviews" "
Rating 8 - Good. 51 out of 212 reviews" "
Rating 6 - Okay. 7 out of 212 reviews" "
Rating 4 - Poor. 4 out of 212 reviews" "
Rating 2 - Terrible. 3 out of 212 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel and even nicer staff. The location is also perfect! Overall a great stay
Response from Front Offfice department on 23 Apr,2024
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

waiyee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel locations is perfect
Stayed 4 nights in Mar 2024
Response from Front Offfice department on 13 Mar,2024
Dear Mr/Ms. waiyee, Thank you for choosing us as your destination in Saigon. We appreciate your feedback and hope to see you next time.Best regards

8/10 Good

Guo An

Stayed 3 nights in Feb 2024
Response from Front Offfice department on 28 Mar,2024
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel convenient area close to all attractions
Stayed 2 nights in Feb 2024
Response from Front Offfice department on 5 Mar,2024
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay here was perfect, everything surpassed our expectations. The staff at the front desk were top-tier and made our stay even more enjoyable with their kindness. I can’t wait to come back :)
Stayed 9 nights in Jan 2024
Response from Front Offfice department on 25 Jan,2024
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, hotel was modern. Staff and cleanliness was good enough. Free coffee/tea in the morning was a nice perk.
Stayed 3 nights in Dec 2023
Response from Front Offfice department on 28 Dec,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Offfice department on 28 Dec,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel located close to D1 destinations, plenty of food and convenience stores, but further from the loudest parts of the area. Balcony rooms have the sound of the street but it’s all part of staying in the city! Bathroom is very nice and clean, bed is comfortable, staff is very kind and helpful, and the welcome drink was cold and delightful. Hotel bar is a great convenience and serves cold Tiger on tap. I would recommend staying here if you are new to Saigon and want to be close to the city center!
Stayed 1 night in Oct 2023
Response from Front Offfice department on 30 Oct,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice
Very comfortable room, good location and very friendly and helpful staff.
Stayed 3 nights in Sep 2023
Response from Front Offfice department on 7 Sept,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

8/10 Good

Ellen Rose

Stayed 3 nights in Aug 2023
Response from Front Offfice department on 13 Sept,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2023
Response from Front Offfice department on 15 Aug,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff treats you like royalty. Clean and quiet. Loved it.
Stayed 3 nights in Aug 2023
Response from Front Offfice department on 11 Aug,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bag for your buck
Easy check in, friendly staff, clean room and hotel - all for a very fair price.
Stayed 1 night in Jul 2023
Response from Front Offfice department on 29 Jul,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our stay here. Hotel was extremely clean and modern. Max from reception (as well as all other staff) was exceptional ! Loved the way he took the time and effort to understand our preferences and recommend things according to what we enjoyed. Would definitely recommend this hotel!
Stayed 2 nights in Apr 2023
Response from Front Offfice department on 27 May,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic here. Such lovely people and very helpful. The area is great and the hotel and its rooms were the perfect size for our needs. Thanks again for a wonderful stay!
Stayed 2 nights in Apr 2023
Response from Front Offfice department on 27 May,2023
We at the Triple E Hotel appreciate your feedback. We are really happy that you had a good time while staying with us and we hope to see you again soon. I hope you are successful.

8/10 Good

Paul, Melvindale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very safe. It was very clean. Staff greeted you politely as you went about your day. One caveat for people, the hotel has 6 floors but the elevator only goes to 5. If you don’t want to walk that last flight to the 6th floor please make note in your reservation.
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Paul, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Stanley, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

10/10 Excellent

Vincent

Stayed 2 nights in Mar 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Vincent, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minimal room that we booked exceeded our expectations in all regards. Great value for a short stay in HCM.
Stayed 1 night in Mar 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Ricky, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

6/10 Okay

Annabelle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location
Stayed 3 nights in Mar 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Annabelle, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

4/10 Poor

Vinh

Travelled with partner
Liked: Staff & service
Stayed 1 night in Mar 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Vinh, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

6/10 Okay

James

Stayed 1 night in Feb 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. James, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

10/10 Excellent

khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, helpful, and friendly: that all I can say about Triple E hotel. strongly recommend and will come back again.
Stayed 3 nights in Jan 2023
Response from Front Offfice department on 20 Apr,2023
Dear Mr/Ms. Pamin, Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel clean bathroom.. recomended
Stayed 1 night in Aug 2022
Response from Front Offfice department on 24 Dec,2022
Thank You and Hope to see You soon.Have a nice day Sir/Madam

6/10 Okay

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
No information that offered room has no window, not possible to change a room after arrived.
Response from Front Offfice department on 24 Dec,2022
Sorry Sir/Madam about problem.Thank You for choosing Triple E.Hope to see You soon.Have a nice day Sir/Madam

10/10 Excellent

PETER, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Triple E twice. Firstly for 5 nights in a balcony room at the start of a trip to Vietnam, and secondly overnight in a basic room at the end. I enjoyed my stays. The staff were friendly and helpful. They keep a bag for me when I disappeared to Con Dao for a week. For most of the time, the Wi-Fi wasn’t great, but still ok to do basic stuff. The ground floor bar came in useful (!) a couple of times, although the first floor restaurant is currently closed. The balcony room was comfortable but it’s only a very narrow, Juliet style balcony - not somewhere you can sit out on. The standard room is fine, but no window. Personally I don’t like windowless rooms but they’re ok for an overnight stay.
Response from Front Offfice department on 14 Dec,2022
Thank You and Hope to see You next soon

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except no breakfast, had to go outside. Also if you want then to do laundry, ask them for exactly how much it would cost. They charged me $17 for nearly half a load. But staff was very helpful in getting taxi, printing out documents and would do that with smile. Their reception are is bar also so little awkward to have a drink in narrow walkway. Rooms are large, clean, good bed, good shower. Would stay there again
Stayed 3 nights in Sep 2022
Response from Brenda on 14 Oct,2022
Dear Ms/Mr,We thank you for choosing Triple E as a place to stay when you come to Vietnam. Triple E is very pleased to serve you during your stay at the hotel. We look forward to serving you in a more complete way and in line with your expectations next time.Have a nice day !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Hotel Management Team. on 15 Oct,2020
Thank you for staying with us. Thank you for your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Zone
Nice room overlooking the fine art museum excellent location for walking in the central downtown district at an affordable price
Stayed 3 nights in Aug 2020
Response from Hotel Management Team on 3 Sept,2020
Dear Mr.John, We appriciated your feedback . Looking forward to seeing you next time on yor vacation. Best regards. Hotel Management Team.

10/10 Excellent

ANTONIETTE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Highly recommended :)
Amazing stay ... was able to check in upon arrival at about 10am. All staffs from front desk, servers, room attendants were so nice, warm, accommodating and always all smiles, making us guest feels so comfortable and at ease. Thanks Triple E.
Stayed 3 nights in Feb 2020
Response from Hotel Management Team. on 11 Mar,2020
Dear Mr.ANTONIETTE , Thank you very much for choosing us as your destination in Saigon. We are really appreciated your feedback and hope to see you next time. Best regards, Hotel Management Team.

6/10 Okay

jenny lee

Liked: Property conditions & facilities, room comfort
Nice interior design and breakfast. Stains all over the basin tiles and shower screen, dirty curtain.
Stayed 3 nights in Feb 2020
Response from Hotel Management Team on 4 Mar,2020
Dear Ms/Mrs. Jenny lee , Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Best regards, Hotel Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Hotel Management Team. on 19 Feb,2020
Dear Mr./Ms. , Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Friendly Great location but noisy overnight. Great service team and nice bar at entrance .
Stayed 2 nights in Jan 2020
Response from Thank you. on 28 Jan,2020
Dear Mr./Ms. , hanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Best regards, Hotel Management Team

8/10 Good

CHOI YIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THE VIBE.
Early arrival and greeted with welcome drinks, which I like very much. Most staff is helpful and friendly. The room is clean and tidy, we love the atmosphere and the vibe. However, speaking of room cleaning, we turned on the 'don't disturb' light on the second day but the cleaner still entered which we felt kinda unsatisfied. But put this aside, we were happy about our stay. We enjoyed our breakfast, rather than a buffet setting, it was more like a semi-buffet, food is delicious as well. :) Also, the location was great and convenient, it was just around 15-minutes walk from the Saigon Central Post Office, Independence Palace. But one point to note is that if you would like to take Grab from the hotel to other places, it is better to book a few minutes in advance as we found that many drivers had difficulties in finding the hotel. (P.S. We highly recommend a restaurant nearby, Maison Marou Saigon, their drinks and dessert were awesome!)
Stayed 3 nights in Jan 2020
Response from Hotel Management Team. on 14 Jan,2020
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Hotel Management Team on 5 Jan,2020
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, professional and the breakfast are very delicious.
Stayed 5 nights in Dec 2019
Response from Hotel Management Team on 17 Dec,2019
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful and smiling. The location is pretty good near busy areas with loads of street food places around. The hotel restaurant food was great too
Stayed 10 nights in Nov 2019
Response from Hotel Management Team on 14 Dec,2019
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

10/10 Excellent

NavikaS, Phoenix, Arizona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice room and hotel with very friendly staff. We stayed 2 nights and only left for tours. The hotel is located in a great area close to everything. There is a great restaurant with the hotel - Saigon Fusion - that has amazing food. The breakfast included with the room was also fantastic with a different menu each morning. A very warm and clean place. Thank you Triple E!
Stayed 2 nights in Dec 2019
Response from Hotel Management Team on 11 Dec,2019
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Hotel Management Team on 25 Nov,2019
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Hotel Management Team on 19 Oct,2019
Dear Mr./Ms. , Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saigon Go-To
This was my second stay at the Triple E, and I was once again extremely satisfied with the service provided by this establishment. Comfortable beds, great shower, simple yet stylish decor. The in house restaurant is an A+ as well.
Stayed 2 nights in Sep 2019
Response from Hotel Management Team on 8 Oct,2019
Thank you very much for choosing us as your destination in Saigon. We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Management Team.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great little place near coffee shops and bars. Service was really great. Very clean, quiet, comfortable and efficient. That breakfast though- delicious!
Stayed 2 nights in Jul 2019
Response from Hotel Management Team on 24 Jul,2019
Dear Mr/Ms, thanks for your feedback and hope to see you soon !

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
My booking was prepaid through Expedia. Upon checkout the hotel charged me again for my stay. Business know when they double charge customers. If you want to avoid being double charged - don't stay here. I'm told I'll get a refund in 7 days or more. We'll see. Until then I'm serving as a bank for the hotel and lending them money at no interest.
Stayed 6 nights in May 2019
Response from Hotel Management Team on 14 May,2019
Dear Mr.Michael John Grimley, We truly apologize for this inconvenience which caused your bad experience. We would like to inform that your refundable is being in process and you will receive your money soon. We're thankful for your feedback and we will try our best to improve our service. Best regards, Hotel Management Team.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny boutique hotel with AMAZING food! Service was incredible. I absolutely LOVE this hotel
Stayed 2 nights in Apr 2019
Response from Hotel Management Team on 10 May,2019
Dear Mr./Mrs. Alison, Thank you so much for your feedback . We really appreciate it and hope to see you next time. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and the best shower I had while staying in Vietnam! It was close to several great places to eat, too!
Stayed 1 night in Apr 2019
Response from Hotel Management Team. on 20 May,2019
Dear Sir or Madam, Thank you very much for choosing us as your destination in Saigon . We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Managament Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, excellent customer service. Would recommend it to anyone looking for a comfortable place to stay in the heart of Siagon/ Ho Chi Minh. Incredible value, worth every penny.
Stayed 2 nights in Apr 2019
Response from Hotel Management Team. on 20 May,2019
Dear Sir or Madam, Thank you very much for choosing us as your destination in Saigon . We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Managament Team.

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Hotel Management Team on 2 Apr,2019
Dear Sir or Madam, Thank you very much for choosing us as your destination in Saigon . We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Managament Team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great to almost everywhere. Cafe coffee is nice
Stayed 3 nights in Mar 2019
Response from Hotel Management Team on 31 Mar,2019
Dear Sir or Madam, Thank you very much for choosing us as your destination in Saigon . We are really appreciated about your feedback and hope to see next time. Best regards, Hotel Managament Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to the Fine Arts Museum; very friendly staff; and with a boutique hotel feel.
Stayed 2 nights in Mar 2019
Response from Hotel Management Team on 12 Mar,2019
Dear Sir or Madam, Thank you very much for choosing us as your destination in Saigon this time. We are really appreciated about your feedback and hope to see you again soon next time. Best regards, Hotel Managament Team.