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Reviews of Hotel Renew

3.5 out of 5
Hotel Renew
129 Paoakalani Ave, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hotel Renew. The staff were all so sweet and accomodating. I felt safe and secure while staying here and the ambiance and decor was relaxing and clean. They also provide you with complimentary amenities such as towels for the beach.l to use while you stay. I really appreciated how sweet everyone was.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and the hotel was so clean and smelled great. Very walkable and a 2 min walk to the beach. Would definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
hospitality was great. very clean and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Loriann, Waiehu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from check in to valet were excellent. Great place to stay, room was clean and perfect for its to siren a couple of days. Convenient for places to eat too.
Stayed 2 nights in Apr 2024
Response from Hotel Renew Guest Services on 30 Apr,2024
Aloha Loriann, Mahalo for choosing to stay with us here at Hotel Renew! We are glad that our staff were very friendly & helpful, & that you had a wonderful experience. We hope to welcome you once again, Until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a night
Stayed 1 night in Apr 2024
Response from Hotel Renew Ohana on 30 Apr,2024
Aloha Stefan, Mahalo for choosing to stay with us here at Hotel Renew! We are glad that our staff were very friendly & helpful, & that you had a wonderful experience. We hope to welcome you once again, Until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating and the hotel room was very clean. The location is less than a block from the beach which was perfect!
Stayed 1 night in Apr 2024
Response from Hotel Renew Guest Services on 28 Apr,2024
Aloha Christina, Mahalo for taking the time to do a review! We're pleased to hear that you've enjoyed your stay! We would love to welcome you back soon. Until then, aloha!

6/10 Okay

Mitchell

Travelled with family, Travelled with partner
Images of room were very deceiving. Ocean view it was not. We could barely see the ocean. We overlooked the top of a restaurant, other hotels and loud road. Didn’t clean the room one of the days. Phoned our room one night around 10pm because staffed had misplaced my valet number.
Stayed 4 nights in Apr 2024
Response from Hotel Renew Guest Services on 28 Apr,2024
Aloha Mitchell, Mahalo for choosing to stay with us here at Hotel Renew. We sincerely apologize that we have failed to ensure you had a great experience with us. We take the overall experience of our guests very seriously & we are always looking for ways to improve our guests experience, therefore, I will relay your feedback with our management team. We hope to welcome you folks once again, & that it will be a better experience for you folks as well. Until then, we wish you a warm Aloha from us here at Hotel Renew!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Beautiful lobby. Not super fancy by t well done. Easy walk to the beach. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Hotel Renew Guest Services on 28 Apr,2024
Aloha Peter,Mahalo for taking the time to do a review!We're pleased to hear that you've enjoyed your stay! We would love to welcome you back soon. Until then, aloha!

6/10 Okay

Jongmin

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
One female staff member was unfriendly. I wish I could give you more towels.
Stayed 4 nights in Apr 2024
Response from Hotel Renew Guest Services on 28 Apr,2024
Aloha Jongmin, Mahalo for choosing Hotel Renew for your accommodation needs during your stay in Waikiki! We are glad that our convenient location, hotel amenities, & friendly staff, were all great perks throughout your stay with us. We hope to welcome you folks once again, until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Torion, Chino

Stayed 1 night in Apr 2024
Response from Hotel Renew Guest Services on 19 Apr,2024
Aloha Torion, Mahalo for choosing to stay with us here at Hotel Renew. We are glad you've enjoyed your stay with us! We hope to welcome you once again, until then, A Hui Hou from us here at Hotel Renew!

10/10 Excellent

Julian Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Waikiki Beach, close to ABC stores, 2 blocks to McDonalds.
Stayed 4 nights in Apr 2024
Response from Hotel Renew Guest Services on 19 Apr,2024
Aloha Julian Peter, Mahalo for choosing to stay with us here at Hotel Renew. We are glad you've enjoyed your stay with us! We hope to welcome you once again, until then, A Hui Hou from us here at Hotel Renew!

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2024
Response from Hotel Renew Guest Services on 19 Apr,2024
Aloha Christina, Mahalo for choosing to stay with us here at Hotel Renew. We are glad you've enjoyed your stay with us, especially with our staff! We hope to welcome you once again, until then, A Hui Hou from us here at Hotel Renew!

6/10 Okay

Yvonne, philadelphia

Liked: Amenities
The property location was ideal in terms of access to the beach , dining, and transportation. It is in walking distance to the zoo and aquarium if you are traveling with kids. The amenities that were provided were superior to many of the more fancy hotels. My friends stayed at a more upscale hotel and all they provided were towels. My only complain is that the side of the hotel I stayed was very noisy at nights ( construction type of noise) While I thought the cleanliness of the room was adequate, the shower walls and floors need to be upgraded. The tub was very clean. The staff was friendly and helpful.
Stayed 8 nights in Apr 2024
Response from Hotel Renew Guest Services on 11 Apr,2024
Aloha Yvonne, Mahalo for choosing Hotel Renew for your accommodation needs during your stay in Waikiki! We are glad that our convenient location, hotel amenities, & friendly staff, were all great perks throughout your stay with us. We hope to welcome you folks once again, until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great!
Stayed 4 nights in Apr 2024
Response from Hotel Renew Guest Services on 11 Apr,2024
Aloha Veronica, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that our staff were very accommodating during your stay. We hope to welcome you once again, until then, we wish you a warm Aloha from the lovely staff of Hotel Renew!

8/10 Good

Suzann

Business traveller, Travelled with partner
Their front door is very awkward when anything in your hands. It’s not automated like most other good hotels, but otherwise the place is very nice and very clean and excellently located
Stayed 1 night in Apr 2024
Response from Hotel Renew Guest Services on 10 Apr,2024
Aloha Suzann, Mahalo for choosing Hotel Renew for your accommodation needs during your visit to Waikiki! We are pleased to hear that you've enjoyed our nice & clean rooms, & our convenient location. We hope to welcome you once again, until then, Aloha from us here at Hotel Renew!

10/10 Excellent

charles

Stayed 3 nights in Apr 2024
Response from Hotel Renew Guest Services on 29 Apr,2024
Aloha Charles, Thank you for taking the time to give us a review! We're glad you enjoyed your stay! We hope to welcome you again, until next time. Aloha!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Renew Guest Services on 29 Apr,2024
Aloha Keith, Thank you for taking the time to give us a review! We're glad you enjoyed your stay! We hope to welcome you again, until next time. Aloha!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 3 nights in Mar 2024
Response from Hotel Renew Guest Services on 6 Apr,2024
Aloha James, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that our location was a great perk during your stay. We hope to welcome you once again. Until then, we wish you a warm Aloha from us here at Hotel Renew!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2024
Response from Hotel Renew Guest Services on 4 Apr,2024
Aloha Andrew, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've enjoyed your stay with us. We hope to welcome you once again for another great experience. Until then, we wish you a warm Aloha from us hereat Hotel Renew!

10/10 Excellent

Christopher, Las Cruces

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great balance of affordability and location, near Waikiki
Stayed 2 nights in Mar 2024
Response from Hotel Renew Ohana on 30 Mar,2024
Aloha Christopher,Mahalo for taking the time to give us a review! We're pleased to hear that you enjoyed your stay with us. We're always striving to get better and provide guests with a great experience. We would love to welcome you back soon, until then, Aloha!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was definitely a plus and the agent at check in was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Renew Ohana on 29 Mar,2024
Aloha Michael,We're pleased to know that you've enjoyed your stay here with us. We're always striving to provide the best guest experience. We do sincerely apologize for any inconvenience, but do hope to welcome you back soon!

10/10 Excellent

Tobias

Stayed 4 nights in Mar 2024
Response from Hotel Renew Guest Services on 19 Apr,2024
Aloha Tobias, Mahalo for choosing to stay with us here at Hotel Renew. We are glad you've enjoyed your stay with us! We hope to welcome you once again, until then, A Hui Hou from us here at Hotel Renew!

10/10 Excellent

Harris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The staff were helpful and it was very clean.
Stayed 7 nights in Mar 2024
Response from Hotel Renew Guest Services on 26 Mar,2024
Aloha Harris, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've enjoyed & had a great stay, from our great staff to our clean rooms. We hope to welcome you once again, until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Davelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe & secured hotel
Stayed 2 nights in Mar 2024
Response from Hotel Renew Guest Services on 25 Mar,2024
Aloha Davelyn, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests and we sincerely apologize for any inconveniences. We hope to welcome you and your ohana back in the future. Mahalo nui loa, Hotel Renew

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean quiet very friendly staff shops near by etv
Response from Hotel Renew Guest Services on 24 Mar,2024
Aloha Gloria, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests and we sincerely apologize for any inconvenience. We hope to welcome you and your ohana back in the future. Mahalo nui loa, Hotel Renew

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property very clean and safe.house keeping also very friendly and helpful. The only problem is that there is NO parking if you rent a Car.
Stayed 5 nights in Mar 2024
Response from Hotel Renew Guest Services on 23 Mar,2024
Aloha William, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests and we sincerely apologize for any inconvenience. We hope to welcome you and your ohana back in the future. Mahalo nui loa, Hotel Renew

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms, particularly rooms with balconies are very misleading. No rooms have ocean facing balconies, our balcony had a sliver of an ocean view, faced another complex, and you could barely get one chair to see the water. It was our last night in Hawaii, and I booked it based on the pictures, which showed bigger balconies, which ended up being just a window which didn’t allow seating to enjoy any view. The trim around our ac unit was missing and while they did have black out curtains, the bathroom door was frosted and let tons of light in which defeated the purpose. Was also a VIP guest which stated bottle of wine but never received anything. Was a disappointment for our last night of our honeymoon.
Stayed 1 night in Mar 2024
Response from Hotel Renew Guest Services on 22 Mar,2024
Aloha Brian, Mahalo for choosing to stay with us here at Hotel Renew. We sincerely apologize that we have failed to ensure you had a great experience with us & that your stay had affected the last night of your honeymoon. We take the overall experience of our guests very seriously & we are always looking for ways to improve our guests experience, therefore, I will relay your feedback with our management team. We hope to welcome you folks once again, & that it will be a better experience for you folks as well. Until then, we wish you a warm Aloha from us here at Hotel Renew!

10/10 Excellent

Nethmi Vihara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than a five minute walk to the beach and close to all the shopping and main dining areas. Provided feee scuba gear and complementary gifts!
Stayed 4 nights in Feb 2024
Response from Hotel Renew Guest Services on 20 Mar,2024
Aloha Nethmi Vihara, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've enjoyed our convenient location & complimentary beach amenities! We hope to welcome you once again & that it will be another great experience. Until then, we wish you a warm Aloha from us here at Hotel Renew!

2/10 Terrible

Jon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor and when we checked in to the room there was super loud construction noise (think non-stop drilling that literally is making the ground vibrate). We were promised that it was a one-off occurrence and that it would end at 330pm and not happen again. Cue 8am the following morning, and the construction cacophony restarts. On speaking to the front desk I was told “oh yea they are here all month.” Super irresponsible to give people a room right next to an active construction site and then mislead people to thinking this was an unplanned and one-off occasion. Will not stay here again and super disappointed.
Stayed 1 night in Mar 2024
Response from Hotel Renew Guest Services on 20 Mar,2024
Aloha Jon, Mahalo for choosing Hotel Renew for your accommodation needs during your stay in Waikiki! We appreciate your honest feedback, as we are always seeking ways to improve our guests' experience. We sincerely apologize for the noise issues during your stay, & that it has prevented you from having a great experience with us. We will have someone from our management team reach out to you regarding the situation. We hope to welcome you once again, & that it will be a better experience for you. Until then, Aloha from us here at Hotel Renew!

8/10 Good

Marcelo A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The new renovations and Decor are modern stylish!
Stayed 2 nights in Mar 2024
Response from Hotel Renew Ohana on 12 Mar,2024
Aloha Marcelo,Mahalo for taking the time to give us a review! Our team is glad to hear that you've enjoyed your stay. Your feedback is greatly appreciated. We hope to welcome you once again, until then, Aloha!

4/10 Poor

Juana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Restroom /shower was not that clean Staff was very nice I liked that was near beach and stores
Stayed 5 nights in Dec 2023
Response from Hotel Renew Ohana on 10 Mar,2024
Aloha Juana, Mahalo for choosing to stay with us here at Hotel Renew! We are pleased to hear that you've had a great experience, despite the housekeeping issues. We hope to welcome you once again, & that it will be 5/5 experience. Until then, we wish you a warm Aloha!

2/10 Terrible

Elizabeth

Stayed 1 night in Feb 2024
Response from Hotel Renew Guest Services on 26 Mar,2024
Aloha Elizabeth, Mahalo for choosing to stay with us here at Hotel Renew. We are saddened to hear that you have not enjoyed your experience with us. We hope to welcome you once again, & that it will be a better experience. Until then, we wish you a warm Aloha from us here at Hotel Renew!

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is very clean and chic. The staff is SO friendly. The bed is super comfy with lots of pillows. The furnishings are super cute!! I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Renew Guest Services on 3 Mar,2024
Aloha Alayna, Mahalo for choosing to stay with us here at Hotel Renew. We are glad you've had a great experience with us, especially our clean & chic decor & friendly staff. We hope to see you again! Until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Yi Kun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice.Location is very convenient.
Stayed 8 nights in Feb 2024
Response from Hotel Renew Guest Services on 3 Mar,2024
Aloha Yi Kun, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've enjoyed our staff & convenient location. We hope to welcome you once again, until then, we wish you a warm Aloha from us here at Hotel Renew!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, our first trip to Hawaii
Stayed 2 nights in Feb 2024
Response from Hotel Renew Ohana on 1 Mar,2024
Aloha Cathy,Mahalo for taking the time to leave us a review. Your feedback is greatly appreciated! We're pleased to hear that you've enjoyed your stay with us. We hope to welcome you again, until then Aloha!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location in Waikiki. Had included veach towels and snorkel gear. Very easy to walk to the beach and go swimming or surfing or walk to the shopping areas.
Stayed 3 nights in Feb 2024
Response from Hotel Renew Guest Services on 1 Mar,2024
Aloha Daniel, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've enjoyed our great location & the complimentary beach amenities that we have to offer. We hope to welcome you once again, until then, we wish you a warm Aloha from us here at Hotel Renew!

8/10 Good

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Would give a better review but I had left pants in closet after checking out and room was rented so housekeeping couldn’t check. Just shows that they do not do a very good inspection once guest departs. Left several messages for hotel mgmt never received a call back. The hotel is great, but guest services 2 out of 5.
Stayed 4 nights in Jan 2024
Response from Hotel Renew Ohana on 26 Feb,2024
Aloha Gregory.Mahalo for taking the time to write us a review.We're pleased to hear that you enjoyed your stay! Aside from the pants and communication on our part, we would love to welcome you once again, here at Hotel Rrnew.. Your feedback is greatly appreciated. Until then, Aloha!

10/10 Excellent

Angela, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hip, nice hotel recently renovated. Close to the beach and shopping. Missing the gym and pool but other than that perfect.
Stayed 2 nights in Feb 2024
Response from Hotel Renew Ohana on 26 Feb,2024
Aloha Angela,Mahalo for taking the time to write us a review.We're pleased to hear you have enjoyed your stay here with us. Your feedback is greatly appreciated. We would love to welcome you once again, until then, Aloha!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all my expectations
Stayed 5 nights in Feb 2024
Response from Hotel Renew Ohana on 26 Feb,2024
Aloha Robert,Mahalo for taking the time to write us a review.We're pleased to hear you have enjoyed your stay here with us. Your feedback is greatly appreciated. We would love to welcome you once again, until then, Aloha!

10/10 Excellent

Ryan

Stayed 4 nights in Feb 2024
Response from Hotel Renew Guest Services on 21 Mar,2024
Aloha Ryan, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests. We hope to welcome you and your ohana back in the future. Mahalo Nui Loa!

8/10 Good

Jacob Samuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Hotel Renew Guest Services on 21 Mar,2024
Aloha Jacob Samuel, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests. We hope to welcome you and your ohana back in the future. Mahalo Nui Loa!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Renew has a great location, being less than a block from Waikiki Beach. If you have an ocean view room, than you’ll overlook the pool at the Twin Fin, and the Tiki Bar, both of which are accessible to visitors. The interior decor is great, offering an old school feel to your visit.
Stayed 3 nights in Feb 2024
Response from Hotel Renew Ohana on 26 Feb,2024
Aloha Zachary,Mahalo for taking the time to write us a review.We're pleased to hear you have enjoyed your stay here with us. Your feedback is greatly appreciated. We would love to welcome you once again, until then, Aloha!

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hotel Renew Guest Services on 21 Mar,2024
Aloha Jing, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests. We hope to welcome you and your ohana back in the future. Mahalo Nui Loa!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was close to the beach, and ABC stores. The bed was wonderful, and the view was unbelievable. Great service!
Stayed 5 nights in Feb 2024
Response from Hotel Renew Ohana on 26 Feb,2024
Aloha Sandra,Mahalo for taking the time to write us a review.We're pleased to hear you have enjoyed your stay here with us. Your feedback is greatly appreciated. We would love to welcome you once again, until then, Aloha!

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good location but the room was nothing special. Towels were low quality / rough to use. The restorr fee is crazy given no amenities. I would not stay again
Stayed 2 nights in Jan 2024
Response from Hotel Renew Guest Services on 22 Feb,2024
Aloha Ryan, Mahalo for choosing to stay with us here at Hotel Renew! We are pleased to hear that you've had a great experience, despite the housekeeping issues. We hope to welcome you once again, & that it will be 5/5 experience. Until then, we wish you a warm Aloha!

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a fancy “luxury” hotel. But it’s clean, comfortable, and easy walking distance to the beach. It has everything I need … except a pool.
Stayed 1 night in Feb 2024
Response from Hotel Renew Guest Services on 22 Feb,2024
Aloha Shirley, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that you've had a 5/5 experience with us! We hope to welcome you once again, until then, we wish you a warm Aloha from us!

6/10 Okay

Elpidio

Stayed 3 nights in Feb 2024
Response from Hotel Renew Guest Services on 21 Mar,2024
Aloha Elpidio, Mahalo for your taking the time to leave a review! Your feedback is greatly appreciated! Our team is glad to see you've enjoyed your stay. We're always striving for the best experience for our guests & we are truly sorry that you haven't had a 5/5 great experience.. We hope to welcome you and your ohana back in the future. Mahalo Nui Loa!

8/10 Good

Rozanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at hotel renew, and my experience was initially disappointing. However, once Lance got involved, everything changed for the better. Lance's assistance transformed our stay, ensuring we received everything we wanted and more. His dedication and effectiveness turned our experience around completely. Highly recommend thanks to Lance's exceptional service.
Stayed 6 nights in Feb 2024
Response from Hotel Renew Guest Services on 19 Feb,2024
Aloha Rozanne, Mahalo for choosing Hotel Renew as your home away from home! We are very pleased to hear that Lance has provided exceptional service to you folks throughout your stay, & have changed your experience! He is an embodiment of Aloha & we are pleased to have him on our team. We hope to welcome you once again, until then, we wish you a warm Aloha from us here at Hotel Renew!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo travel for 4 nights and felt very warm reception from staff.
Stayed 4 nights in Feb 2024
Response from Hotel Renew Guest Services on 19 Feb,2024
Aloha Jonathan, Mahalo for choosing to stay with us here at Hotel Renew. We are pleased to hear that our exceptional staff were very accommodating during your stay. We hope to welcome you once again, until then, Aloha from us here at Hotel Renew!

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it smells really good inside the property. They have ice cold lemon water upon entry all day and night. they are polite nice and helpful. the property is so close to the beach.
Stayed 4 nights in Feb 2024
Response from Hotel Renew Ohana on 16 Feb,2024
Aloha Serena,Mahalo for taking the time to give us a review. We're pleased to hear you enjoyed your experience with us! We hope to welcome you again soon, until next time, ALOHA!