Hotels in Canto Grande

"The hotel is lowkey a catfish. For example I was researching hotels and like some where too expensive some where to out of hand. This hotel was perfect. Perfect price, luxirous inages and everything just seemend perfect, but not for long… We came info the room, it had 1 tiny window(un like the big luxiry windows show) the floor had hair on it, and the show stopper, a clogged toilet with skid marks on it; yes you heard that right, poop from the past owner mixed with A BUNCH of toilet paper, the toilet was clogged and we couldjt use it. How great am i right? The front receiptionaist was so nice, some people we’re also nice. The beach was… cute, and they did have yummy breakfast, like the nutella cake was to DIE for. But dirty floor, some mean people, dirty and clogged toilet and the room it self being a total CATFISH, made this experience not the… best."

"Excelente estrutura para crianças, piscina baixinha, area kids. Restaurantes com boa diversidade Equipe cordial, Camargo prestou um bom atendimento na recepção. Concierge Daniel foi muito prestativo, deixou a nossa estadia muito mais agradável e confortavel! Ponto Fraco- estrutura pequena para dias de muito movimento!! Piscinas ficam muito cheias! "

"The hotel grounds were beautiful and well kept. The room was decent but the bed was a bit too firm. I like the decor and layout of the room, with a small kitchenette. The front desk staff were very helpful. The breakfast was good but can use some more variety. I would not hesitate to stay here again if the price is reasonable. "

"Service was great"

"Stayed off season, but hotel was very clean and staff were polite and helpful! Breakfast was good!"

"Very nice hotel just across from the beach and three minute walk to beautiful Av. Brasil with hundreds of shops, stores and restaurants. Nice gym on top floor overlooking beach."

"I was not upgraded and was put into a room where the air did not work right. |I barely slept all night after paying a top amount for the room. The next day I told them about this and they showed me a lower room that was small in the bedroom area . I went online to find what was available and found a room above the one I had. I saw that room and even though it was not at the same level it was larger and the air worked. They told me it would be 25 dollars more and then charged me 45 dollars more. I had a dog that they charged unlike what it said on the webiste not one fee but a fee every night which I have never paid. This place will nickel and dime you for everything. I never recevied links in email for breakfast in room which was included and had to call several times to get it delivered on my second day. The elevators and very slow so allow yourself extra time. They only tell you what you want to hear . I wasted a lot of time in room change then had to haggle for them to give me a break which they said they would and then they go and charge me the same as the online rate. All I can say is do not stay on anyfloor below 4 as well. You will have alleys and gragages to look at. They do not follow any of the upgrades if you are a gold expedia member and will tell you the day before you can have a late check out then the next day will not do it. It was very warm and they did nothing for the problem I had. "