Jiaxin Hotels from S$22

"Poor customer service. Wouldn’t stay there"

"Clean good sized room (Premier King Room), with a nice bath and shower area looking out over the ocean. Also appreciated the 'eco/green' efforts with no consumable toiletries and no bottles of water but water refill machines on every floor. Would definitely stay again."

"Excellent breakfast"

"好"

"The hotel is well maintained and the staffs are friendly, the only feel badly is hot water temperature which is not hot enough so unable for bath."

"Very family friendly to spend a day there!"

"We stayed 2 nights. This hotel is amazing for a retreat away from the hustle and bustle of city life. I am from the US but I noticed most of the guests were (probably) from Taiwan, which makes me feel like it’s a highly popular getaway for citizens. They do have many activities, though staff told us that many of the activities may not be guided in English very much; that was okay with us. I did morning yoga each morning with the instructor Tsu-Wei, who was excellent. The yoga difficulty was somewhere between beginner and moderate, but she took the time to come around to individuals to help with form or offer alternatives to make the practice more accessible. She also very efficiently gave the verbal guidance in both Mandarin and English. We loved the breakfast buffet (included in our stay) as there were many options for traditional Taiwanese food of very high quality, and many western food options if you wanted them. We also liked the dinner buffet (an extra $50 USD per person) but not quite as much. We got room service for dinner one night, which was surprisingly high quality. Pool area is gorgeous with several hot tubs as well, though you can’t have food up there due to macaques and other wildlife potentially attacking. We did see some macaques! We respectfully kept our distance and they kept theirs. Overall, gives a very different and refreshing experience of Taiwan compared to the major cities. Highly recommend! "

"Great stop in Hualien. We were there for a night and this hotel is great value. They even had complimentary laundry facilities which was very useful for us. Breakfast was good, lots of options. "

"Breakfast was ok"