Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of The Leaf Jimbaran

4.5 out of 5
The Leaf Jimbaran
Jl. Jepun Karang - Mas Sejahtera, Jimbaran, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The villa is spacious and clean, great breakfast. My girlfriend enjoy the spa & nail treatments most during our stay. We had a romantic dinner at their rooftop bar, and the sunset view was stunning. Overall exceptional
Stayed 1 night in Jan 2024

10/10 Excellent

Chamile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has wonderful stay at the leaf jimbaran. Attentive staf, spacious comfortable room & bed. Well equipped ammenities. All cozy & welcoming!
Stayed 1 night in Jan 2024

6/10 Okay

Rekha

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
While this property is nice but here are the issues I faced after paying a good deal of money for a villa recently over new year period - daily power outage due to some fault in the Villa. NYE was the worst as no staff and we spent 4-5 hours with poor sleep in heat with mosquito bites - some staff are helpful but none offered anything to solve this issue. I had to ask and negotiate to get a F&B charge & airport drop off as compensation. They neither moved us to another villa not proactively offered anything for customer experience. - pool was laden with leaves always , no cleaning unless you call and ask for it . The room & bathroom & other areas in the villa was good but the daily power outage and lack of staff’s or hotel manager’s willingness to anything about it makes us in no rush to book this place again. I’ll go somewhere else next I’m in Bali.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Villa Stay
Over the design of the villa was great but the overall cleanliness could have been better. Also, the pool needed to be cleaned as well.
Stayed 4 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Apparently The Leaf is just coming up 4 years old but it could be 15 years old by the look of the place. External floorboards lifting, lacking stain polish, poor bathroom lighting and the main door lock not working (taking we frustrated guests up to 10-minutes to access our room after 12-15 swipe card attempts), are just some of the issues. The 1.5 meter crack in the shower recess glass (held together with sticky tape), has been in that state for over 12-months based on older reviews. Surely the business has property and public indemnity insurance!! The food is basic and with breakfast closing at 10:30am has surprisingly the clearing away and non-replacement of offerings at 09:55am! The staff are gorgeous, professional and well trained.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facility. One of a kind, highly recommend
Stayed 4 nights in Jun 2019
Response from Endi Ariawan on 24 Jun,2019
Dear Valued Guest, Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for your chance to write down this review which is valuable to us. Hope we could have an early opportunity to welcoming you back for another memorable stay at The Leaf Jimbaran. Best regards, Endi Ariawan E-Commerce

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quiet location, taxi nearby when needed. Staff attentive. Motorcycle hire across the road, shop next door. Pool area is nice.
Stayed 19 nights in Dec 2018
Response from Endi Ariawan on 7 Jan,2019
Dear Valued Guest Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for your chance to write down this review. Hope we could have an early opportunity to welcoming you back for a memorable stay at The Leaf Jimbaran. Best Regards

6/10 Okay

Vivienne

Liked: Staff & service
Stayed 2 nights in Sep 2018
Response from Endi Ariawan on 5 Oct,2018
Dear Vivienne Thank you for your chance to write this review. Hope we will welcoming you in near future. Regards,

2/10 Terrible

Jaci

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel very old and dirty, upgraded me to pool villa which was lovely except mosquito everywhere even with repellent. Food terrible. Hotel by nothing.
Stayed 2 nights in Aug 2018
Response from Endi Ariawan on 17 Aug,2018
Dear Mr/s Jaci, Thank you for staying with us and take a chance to write down this review, it is very valuable to us. Will address this issue to our staff to improve our product and service quality. Best Regards,

6/10 Okay

phi, atlanta ga

Liked: Staff & service, property conditions & facilities
Great location
Design of the hotel is beautiful! Grounds well kept rooms just need a deep clean and a little updating, staff is friendly, breakfast selection could have been better not a lot of choices
Stayed 1 night in Aug 2018
Response from Endi Ariawan on 13 Aug,2018
Thank you for taking time to write down this review, it is very valuable to us to improve our services. Hope you will have another reservation with us.

10/10 Excellent

graham, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Location good menu
My wife has a restricted diet, she particularly enjoyed the variety she had to choose from and had a big breakfast each day that suited her requirements. The location was also excellent with cheap taxi rides wherever we needed to go and a free hotel transfer bus to Kuta each day or samastra or the beach. The room was very large and private we could sit by our own private pool each day, no smokers with no one else around, very private. The staff were very friendly and helpful. We would highly recommend the Leaf and will be staying there ourselves in future visits.
Stayed 26 nights in Jun 2018
Response from Endi Ariawan on 19 Jul,2018
Dear Mr. Graham, Healthy Greetings from The Leaf Jimbaran Thank you for your stay with us, your feedback was very valuable to us. Hope we can welcoming you back at The Leaf Jimbaran Best Regards in your next holiday in Bali Have a nice day!

8/10 Good

E, HONG KONG

Liked: Cleanliness, staff & service, room comfort
We stayed in a Spearmint villa with a private pool, sun deck, kitchenette and a lot of open space all for our own use. Hotel staff is very friendly and helpful. The hotel has two restaurants offering good food at a reasonable price. The menus however do not have too many choices. Dining in the rooftop restaurant while watching the sun set was one of the highlights of the stay. Location of the hotel is not good if you want to reach anything of interest within walking distance. Overall speaking, this hotel is a good pick for a couple looking for a spacious environment with a high degree of privacy.
Stayed 2 nights in May 2018
Response from Ketut Sulasih on 12 May,2018
Dear Our Value Customer, Om Swastyastu A healthy greetings from The Leaf Jimbaran. Thanks for taking time out to write this review. I am so glad to read all your kind comments about our resort ambiance and our service. We aim to offer a friendly yet impeccable service, and it’s great when our guests compliment our efforts. Looking forward to welcome you to a splendid holiday experience again. On behalf of the team at The Leaf Jimbaran With my best regards -

8/10 Good

Robert, Melbourne, Australia

Liked: Cleanliness, staff & service, room comfort
Nice Villa, good menu and food in a quite location
The hotel staff were very helpful & friendly. The room was always cleaned well and efficiently. Breakfast was delivered on time. Private pool water was clean and enjoyable to have a swim in. Located 2.8 km's from Jimbaran Bay which was convenient by scooter and 15 mins by scooter to Balangan.
Stayed 7 nights in Aug 2017
Response from Bagus hari on 11 Oct,2017
Dear Mr. Robert Healthy greeting from The Leaf Jimbaran Luxury Villas hope you are doing well and staying healthy Thank you very much for your great time to have review our property the leaf Jimbaran, and hopefully you were was enjoyable to have staying with us and having a great memorable one during your stay at The Leaf Jimbaran. We looking forward to welcoming you and seeing you in the next future for the second of your holiday With many thanks Sincerely you The Leaf Jimbaran Luxury Villas

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel staff was really nice, but there was nothing around the hotel (couldn't even really walk outside the hotel gate even if there was anything to walk to), and food was pretty bad (and with the location there was no other option for food).

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Great staff
Great and friendly staff at the hotel. Special thanks to Ketut at the restaurant and breakfast area. Also the singing female server, "The limited edition" one :) Room lacked several items on arrival and window was impossible to lock propperly. Reported to staff. Forgot to check if window was fixed. Room 3305. Ive got a bit sensitive back and bed gave me some problems...gone after one night sleep at next hotel. WiFi was so so...on and off. Resto WiFi was a bit better
Stayed 4 nights in Sep 2019
Response from Endi Ariawan on 4 Oct,2019
Dear Mr. Thomas, Om Swasitiastu Healthy Greetings from The Leaf Jimbaran Thank you for your recent stay with us, will do share your review to all our staff. Please accept our sincere apology whenever there were some inconvenience during your stay. Hope we could welcoming you back in the future on our improved product and service. Best regards,

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019
Response from Endi Ariawan on 10 Sept,2019
Dear Valued Guest, Om Swastiastu Healthy Greetings from The Leaf Jimbaran Than you for your feedback score to us, hope we could welcoming you back for another chance in near future. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
magnifiques villas et personnel aux petits soins, par contre établissement très isolé, heureusement que nous avons loué un scooter pour bouger. . .
Stayed 6 nights in Jul 2019
Response from Endi Ariawan on 7 Aug,2019
Dear Valued Guest, Om Swastiastu Healthy Greeting from The Leaf Jimbaran Such an appreciation for us in getting your good experience review for The Leaf Jimbaran. Hope we could have another opportunity to welcoming you back here. Best regards

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from Endi Ariawan on 27 Dec,2018
Thank you

10/10 Excellent

AYUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スパがとても良かったです。
Stayed 1 night in Dec 2018
Response from Endi Ariawan on 17 Dec,2018
Dear Ayumi Om Swastiastu Healthy Greeting from The Leaf Jimbaran Thank you very much for taking time to write down this review, it is very valuable to us. Hope we could welcoming you back for another memorable stay at The Leaf Jimbaran

10/10 Excellent

Junko, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Endi Ariawan on 5 Sept,2018
thank you for your staying with us, your feedback is very valuable in term of product and service. Hope there will be another stay experience with The Leaf Jimbaran.

10/10 Excellent

Takako, Kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Endi Ariawan on 5 Sept,2018
thank you for your staying with us, your feedback is very valuable in term of product and service. Hope there will be another stay experience with The Leaf Jimbaran.

10/10 Excellent

旅好き, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
笑顔あふれるホテルです。
大人がのんびりと過ごすには最適なホテルだと思います。朝、「にわとり」の鳴き声で起きて、レストランもとても美味しく朝食をとりました。ディナーも満足でした。
Stayed 6 nights in May 2018
Response from Endi Ariawan on 1 Jun,2018
Thank you so much for your time to write down this review to us. Will be happy to welcoming you back at The Leaf Jimbaran in near future.

2/10 Terrible

Chan Wai Ling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would like file a complaint about this hotel - The Leaf Jimbaran - Jimbaran. As we check in this hotel on 3 May, we found the hotel room really in a very bad conditions as follows: 1. too dark 2. wood looks dirty 3. water was too slow 4. water shower was broken 5. some metal furniture was badly coroded 6. room smells terrible 7. picture shown in the website is totally looks different with the original look We had lodged compliant to the Manager of Leaf Jimbaran Villa and they told us to file a complaint to you and are willing to return at least 50% of the room fee to us, pls follow up with the subject the hotel and refund us the room charge. We had moved to other hotel on that day immediately.
Response from Endi on 9 May,2018
Dear Chan Wai Ling, We have process your refunding payment, please kindly wait for few times. Kind Regards, Endi Ariawan

10/10 Excellent

nanou, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel, trop bien. Personnel accueillant.
Hyper agréable, les gens sont chaleureux et accueillants. De magnifiques paysages
Stayed 5 nights in Apr 2018
Response from Endi Ariawan on 11 Apr,2018
Healthy Greeting from The Leaf Jimbaran. Thank you so much for your chance to write down this nice review about your experience stay at The Leaf Jimbaran, Hopefully, we can welcoming you back here in near future.

8/10 Good

PEI-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Ketut Sulasih on 23 Mar,2018
Dear Pei-Wen, Healthy greetings from The Leaf Jimbaran Thank you very much for choosing The Leaf Jimbaran for your recent stay in Bali and thank you for taking your time to share your reviews. It was a pleasure to have you stay with us and we would love to welcome you to a memorable holiday experience again. On behalf of the team at The Leaf Jimbaran. With my best regards - Ketut Sulasih

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Dear Customer Healthy greeting from The Leaf Jimbaran We would like to say thank you very much for your time to reviewing our property The Leaf Jimbaran. Hopefully that you have a memorable during your stay at The Leaf Jimbaran Sincerely you The Leaf Jimbaran

6/10 Okay

Munwon, 서울

Liked: Staff & service
아주 저렴하게 잘 다녀왔습니다. 좋네요.
풀빌라는 개인적으로 잘 안맞는듯. 친절하고 깨끗했음. 호텔 주변 환경과 위치가 별로라 가격을 저렴하게 하는 듯함. 시내/해변 접근성이 개선되어야 할듯