- Disliked: Staff & service, amenities, property conditions & facilities
Extremely disappointing. We arrive and we get told Our will only be ready the following day in the afternoon, and put us in a single room instead. No compensation or anything for the inconvenience. Key cards continuously not working and locking us out. It took maintenance 3 hours to come sort out TV issues, which wasted 3 hours of our day as we were told to wait for the maintenance guy to come. I come to Bali to relax and unwind not to be inconvenienced and push from one problem to another, with no apologies for it. Highly do not recommend this hotel.