Jiufen Holidays

Pretty cold with no heating, not so clean, staff didnt not understand my noise complaint so I had to confront neighbor room myself. The location is premiun.

food for breakfast is always fresh, good service and friendly staff.

The machine check-in /check out was a love and hate feeling, it was cool and check-in and check out took like a minute, but because there was no one and the front desk there was no one to ask to get info. The room was good, I will say it is a 8/10. We like that they had room service daily without a choice whether you want it or not, and they were quick in and out of the room but got things done. The reason I took 2 points out was that the room was always musty without the AC, and there were some molds in the bathroom wall. Other than that we enjoyed the stay.

Location of the hotel is awesome, staff were very good and helpful only reason it doesn't get a 100% review is that we returned home from a day out adventuring and housekeeping had forgotten to close our room door, it was pinned back fully open meaning people walking by could see right in and enter but luckily nothing was missing. I went down and informed reception and they were very apologetic but understandably I was concerned by this so I placed the do not disturb up for the next day and just got towels from housekeeping so all ok but if not for this it was 100% review. Mistakes happen so just grateful no issues and no missing items. Thank you for a wonderful stay.

Solid Breakfast Spread. Not Hyatt stuff but reasonable