Lot PTB 22819, Jalan Skudai, Mukim Bandar Johor Bahru, Johor Bahru, Johor
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 46 out of 286 reviews" "
10 - Excellent
46
Rating 8 - Good. 104 out of 286 reviews" "
8 - Good
104
Rating 6 - Okay. 94 out of 286 reviews" "
6 - Okay
94
Rating 4 - Poor. 33 out of 286 reviews" "
4 - Poor
33
Rating 2 - Terrible. 9 out of 286 reviews" "
2 - Terrible
9
7.4/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
WS
Travelled with group
29 Apr,2024
Liked: Staff & service
Disliked: Cleanliness
Need to improve hygiene and sound insulation, I found dirty spots on the towel, and every time when our next door using the bathroom we can hear some noises
WS
Stayed 1 night in Apr 2024
Response from Stella on 1 May,2024
Dear WS,Thank you for sharing your feedback with us regarding your recent stay at our hotel.We sincerely apologize for the issues you encountered regarding hygiene and sound insulation. Your comfort and satisfaction are of the utmost importance to us, and we regret that we did not meet your expectations in these areas.We take hygiene very seriously, and we are disappointed to learn about the dirty spots on the towel. Please rest assured that we will address this matter with our housekeeping team to ensure that all towels are thoroughly inspected and replaced as necessary to maintain our high standards of cleanliness.Additionally, we apologize for any disturbance caused by the lack of sound insulation, particularly from neighbouring rooms. We understand the importance of providing a peaceful environment for our guests to rest, and we will explore options to improve soundproofing in our rooms to minimize any inconvenience in the future.Your feedback is invaluable to us as we continuously strive to improve our services, and we appreciate you bringing these issues to our attention.If there's anything else we can do to make your future stays more comfortable and enjoyable, please don't hesitate to let us know.Warm regards,Stella
Dear Dzakhir,Thank you for your positive feedback regarding the cleanliness of your room. We're delighted to hear that you found it very clean. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate you taking the time to acknowledge it. We look forward to welcoming you back for another enjoyable stay.Best regards,Stella
Don’t have smart tv and expensive the price not worth it
Sathiya
Stayed 2 nights in Jan 2024
Response from Tune Hotel Danga Bay on 31 Jan,2024
Dear Sathiya,Thank you for sharing your feedback with us. We appreciate your input regarding the absence of a smart TV and your perception of the pricing.We apologize for any inconvenience caused by the TV amenities. We continually strive to enhance our offerings, and your comments will be considered in our future improvements.If there's anything specific you would like us to address or if you have additional suggestions, please feel free to share. We value your feedback and hope to have the opportunity to provide an improved experience for you in the future.Best regards,Tune Hotel Danga Bay
Dear JupriThank you for taking the time to provide your rating. We appreciate your feedback and would love to understand more about your experience. If there are specific areas where we can improve or if you have any additional comments, please feel free to share. We value your input and aim to make your future stays more enjoyable.Best regards,Tune Hotel Danga Bay
6/10 Okay
LIAN
Travelled with family
30 Dec,2023
was surprised that the room was not ready when check in at 9pm ! and got to wait for a good 15 minutes, don’t expect much as it is just a place to sleep
for a 2**, this is what you would expect. nice staff, although no frills, you get some things to make your stay a nice one.
Doris
Stayed 1 night in Dec 2023
10/10 Excellent
Yong Boon
7 Sept,2023
Yong Boon
Stayed 3 nights in Aug 2023
Response from Tune Hotel Danga Bay on 2 Oct,2023
Dear Yong Boon,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsTune Hotel Danga Bay
6/10 Okay
Surianiza Meriati
31 Aug,2023
Surianiza Meriati
Stayed 1 night in Aug 2023
Response from Tune Hotel Danga Bay on 5 Sept,2023
Dear Surianiza,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsStella
Dear Henry,Warm Greetings! Thank you for choosing Tune Hotel Danga Bay for your recent visit. We are truly delighted by hearing your kind words. It feels great when guests appreciate the team members for their efforts in delivering a memorable stay with us. We are looking forward to host you back in near future. Best Regards,STella
not maintained, the Aircons switch off every 10mins throughout. night, dirty lift, washroom bidet broken
Surbhi
Stayed 2 nights in Jun 2023
Response from Tune Hotel Danga Bay on 27 Jun,2023
Dear Surbhi,Thank you for sharing your review. We appreciate your feedback regarding the maintenance issues you encountered during your stay, including the frequent shutdowns of the air conditioning, the dirty lift, and the broken bidet in the washroom.We apologize for the inconvenience caused by these issues. Maintaining a well-functioning and clean environment is of utmost importance to us, and we take your comments seriously. Rest assured, we will address these concerns with our maintenance and housekeeping teams to ensure improvements are made.Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate your understanding and patience. Regards, STella
6/10 Okay
Siti
5 May,2023
Liked: Staff & service
Disliked: Amenities
The price is good and room is clean, however i dont mind to have chargable TV program, chargable in house phone, chargable service, like extra towel and soap.
Siti
Stayed 3 nights in Apr 2023
Response from Stella on 25 May,2023
Dear Siti,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade our facilities.Sincerely,STella
Dear Syrendran,Thank you for taking the time to provide feedback about your experience at our hotel. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,Warm Regards,Stella
Affordable and no-frills accommodation for an overnight stay.
Errol
Stayed 1 night in Feb 2023
Response from STella on 28 Feb,2023
Dear Errol,Greetings from Tune Hotel Danga Bay! Thank you for your feedback with perfect rating. We are delighted to hear about your recent visit to our property. We look forward to welcome you back here at Tune Hotel Danga Bay in near future. Warm Regards,STella
4/10 Poor
ISAAC
Travelled with family
27 Dec,2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lack of soundproofing. Can literally hear the footsteps n sounds along corridors.
ISAAC
6/10 Okay
Wang Wee
Travelled with partner
21 Nov,2022
like - the huge car park
dislike - noisy aircon, room very small
Wang Wee
Stayed 1 night in Nov 2022
Response from Tune Hotel Danga Bay on 30 Nov,2022
Dear Wang Wee,Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future.Sincerely,Tune Hotel Danga Bay
They didn't provide toothpaste and brush and don't have telephone in the room and can't off the air conditioner.
Vijay
Stayed 1 night in Sep 2022
Response from Azraai Yunos on 28 Sept,2022
Dear Vijay,Thank you for your feedback in regards to the room amenities. We will take your comments as consideration as we continually work to improve our guest experience. Our concept is all about providing clean rooms, power shower and convenient location at an affordable price. Hope this does not detract you from coming back to Tune Hotel Danga Bay.Sincerely
4/10 Poor
akbal
16 Sept,2022
Disliked: Amenities
akbal
Stayed 2 nights in Sep 2022
10/10 Excellent
Hooi Nian
11 Sept,2022
Hooi Nian
Stayed 1 night in Sep 2022
10/10 Excellent
Yoke Loong
12 Sept,2021
Liked: Cleanliness, staff & service, room comfort
Yoke Loong
Stayed 3 nights in Sep 2021
Response from Stella on 20 Sept,2021
Dear Yoke Loong,
Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon.
Sincerely,
Stella
Dear Nurhanis,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
4/10 Poor
Verified traveller
Business traveller
6 Apr,2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air cond compressor was noisy during operation, affected my sleep
Verified traveller
Stayed 1 night in Apr 2021
Response from Stella on 9 Apr,2021
Dear Guest,
Thank you for your feedback. We're so sorry you were unable to get a good night rest. Providing our guest, a restful stay is important to us and we value your feedback. We are currently taking steps to improve immediately on the maintenance issues throughout our premises. We hope we will be able to serve you again soon.
Sincerely,
Stella
Cheap and clean, worth the money. Recommended even during Covid times.
Awang Abdul Malik Bin
Stayed 2 nights in Feb 2021
Response from stella on 9 Mar,2021
Dear Awang,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
8/10 Good
Verified traveller
14 Dec,2020
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Dec 2020
Response from Stella on 15 Dec,2020
Dear Guest,
Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon.
Sincerely,
Stella
Dear Smith,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
It as amazing , to superb clean and neat, comfort and feel like home
JAYARAMAN
Stayed 1 night in Sep 2020
Response from Stella on 23 Sept,2020
Dear Jayaraman,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
Dear Guest,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
8/10 Good
Jalalludin
17 Aug,2020
Jalalludin
Stayed 1 night in Aug 2020
Response from Stella on 1 Sept,2020
Dear Jalalludin,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
Dear Dinagaran,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
Its okay but need improvement. Need to have some white lamp etc
Durra
Stayed 1 night in Jul 2020
Response from Stella on 20 Jul,2020
Dear Durra,
Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future.
Sincerely,
Stella Soo
8/10 Good
Fauzi
Travelled with family
6 Jul,2020
Liked: Cleanliness, staff & service
Fauzi
Stayed 1 night in Jul 2020
8/10 Good
nurismi
2 Jun,2020
Liked: Cleanliness, staff & service
nurismi
Stayed 4 nights in May 2020
Response from Stella on 11 Jul,2020
Dear Nurismi,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella
Dear Guest,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade our facilities.
Sincerely,
Stella
So hard to find a place for dinner or lunch or breakfast. No choice. Laundry also no choice hv to que for so long. The nearest mall also need grab... also no breakfast. No hairdryer, no iron, no bath gel, no face towel.
Dear Patrick ,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella Soo
6/10 Okay
Verified traveller
7 Dec,2019
Verified traveller
Stayed 1 night in Dec 2019
Response from Stella on 17 Dec,2019
Dear Guest,
We would appreciate if you could drop us an email on the reasons for the low rating. If we had fallen short of your expectations, we will work harder to deliver an exceptional guest experience that so many of our guests have grown so fond of. We look forward to welcome you back soon
Yours sincerely
Stella
Dear Paul,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella Soo
8/10 Good
Verified traveller
Travelled with partner
25 Nov,2019
Liked: Staff & service, amenities
Like shower and bed. Dont like toilet cleanliness
Verified traveller
Stayed 1 night in Nov 2019
Response from Stella on 29 Nov,2019
Dear Guest,
Thanks for taking the time to give your feedback. I'm sorry to hear that your room did not meet the standards you expect from us. Providing our guests with a spotless room is important to us and I have personally addressed this with our housekeeping staff to ensure this won't happen again.
Regards
Stella
4/10 Poor
Verified traveller
24 Oct,2019
Disliked: Property conditions & facilities
Pillow too soft... noise from highway
Verified traveller
Stayed 1 night in Oct 2019
Response from Stella on 30 Oct,2019
Dear Guest
Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future.
Sincerely,
Stella Soo
4/10 Poor
Verified traveller
10 Oct,2019
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was bad
Verified traveller
Stayed 1 night in Oct 2019
Response from Stella on 18 Oct,2019
Dear Guest,
Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future.
Sincerely,
Stella Soo
Dear Chong,
Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Regards,
Stella Soo
6/10 Okay
Verified traveller
4 Sept,2019
Liked: Cleanliness, staff & service
Hotel was ok. Room was ok. Very cheap hotel, so you get your money’s worth. Staff were friendly.
Verified traveller
Stayed 1 night in Aug 2019
Response from stella on 6 Sept,2019
Dear Guest,
Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. It is our pleasure serving you.
Sincerely,
Stella Soo
Thumbs up, it could be better if include fridge in the room.
Verified traveller
Stayed 2 nights in Jun 2019
Response from Stella Soo on 28 Jun,2019
Dear Guest,
Thank you for your feedback in regards to the room amenities. We will take your comments as consideration as we continually work to improve our guest experience. Our concept is all about providing clean rooms, power shower and convenient location at an affordable price. Hope this does not detract you from coming back to Tune Hotel Danga Bay.
Sincerely
Stella Soo
Assistant Manager
6/10 Okay
Verified traveller
Travelled with family and small children
26 Jun,2019
Liked: Cleanliness, staff & service
No fridge. No coffee making facilities. Happy that SOCAR is available at the hotel. Room a bit too small. Wifi strength not good. Good location. Easy to go place of interest with Grab.
Verified traveller
Stayed 1 night in Jun 2019
Response from Stella Soo on 28 Jun,2019
Dear Guest,
First and foremost, thank you very much for sharing your experience with us.
We are deeply concerned by the experience you had as we pride ourselves with providing excellent experiences each and every time. Please accept my sincere apologies as we have clearly failed to deliver on our promise during your stay.
We are in the process of looking into each of the items you have raised and are addressing the technology, and the room amenities in order to avoid this from repeating in the future. Please bear with us.
Thank you again for raising your valuable experience. It truly helps us to do better each and every time.
Regards,
Stella Soo
Assistant Manager
Dear Intan,
Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon.
Sincerely,
Stella Soo
Assistant Manager
Got bites on my legs, propably bed bugs...
Dirty sheets
Also they said rooms should be non smoke, but obviously someone smoked in the rooms
Verified traveller
Stayed 3 nights in Jun 2019
Response from stella on 1 Jul,2019
Dear Guest,
First and foremost, thank you very much for sharing your experience with us. We are deeply concerned by the experience you had as we pride ourselves with providing excellent experiences each and every time. Please accept my sincere apologies as we have clearly failed to deliver on our promise during your stay. We are in the process of looking into each of the items you have raised and are addressing the hygiene issues and the cleanliness in order to avoid this from repeating in the future. Please bear with us. Thank you again for raising your valuable experience. It truly helps us to do better each and every time.
Regards,
Stella Soo
Assistant Manager