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Reviews of Sounkyo Mount View Hotel

3 out of 5
Sounkyo Mount View Hotel
Sounkyo, Kamikawa-cho, Kamikawa, Hokkaido

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 97 reviews" "
Rating 8 - Good. 37 out of 97 reviews" "
Rating 6 - Okay. 23 out of 97 reviews" "
Rating 4 - Poor. 12 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Marc

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I enjoyed the abundant dinner and breakfast. many traditional foods. staff was friendly and nice even with my lack of japanese language. baths were run down. property was very old - needed refurbishment in the 1980s. compared to price of other nearby properties, the tradeoff (discount) was acceptable.
Stayed 1 night in Oct 2023

2/10 Terrible

Isaac

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our hotel constantly smelled of cigarette smoke. I have stayed in a smoking room in the states and this was just like that room. Could not sleep and could not breathe.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
One night stay
Hotel staff was all very helpful and nice. The hotel itself was a bit dated, but it worked for our group for a one night stay in the area. I didn’t get a chance to check out the onsen but heard it was nice.
Stayed 1 night in Jan 2020

8/10 Good

Sew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn scenery in Hokkaido
Location of the hotel is beautiful mountains background.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

Chong Lai

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Mount View Hotel front desk Harumi Kato on 2 Jun,2019
Thank you very much for using "Mount View Hotel" the other day. All of our employees will continue to work to improve our service, so we hope you will use "Mount View Hotel" next time. Thank you for this time.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Sounkyo Onsen
Mount View Hotel was the perfect place to stay while we explored the beauty of Sounkyo Onsen and Gorge, Daitsuzan National Park, and as a stop on our drive towards the east of Hokkaido. The front staff were helpful and spoke English. The hot spring baths were wonderful and relaxing. We did not try the buffet dinner or breakfast. We used the electric kettle to prepare food in our room. The beds were comfortable. The view from the room was of the rushing river below and the sound through the windows helped lull us to sleep. The price was reasonable. I would definitely recommend staying at the Mount View Hotel!
Stayed 1 night in May 2019
Response from Front staff Inoue on 23 May,2019
Thank you for using Sounkyo Mount View Hotel. Thank you for your compliment. The staff is pleased to have a wonderful stay! We look forward to your next visit.

8/10 Good

Jasmine, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jap style room was spacious. Rice wine and steam bun served during tea break. Bed and pillow were comfortable. Near to the ice festival.
Stayed 2 nights in Mar 2019
Response from Mount View Hotel front desk Harumi Kato on 2 Jun,2019
Thank you very much for using "Mount View Hotel" the other day. Thank you again for your compliments. The hotel offers free welcome drinks, and changes the drinks according to the season. All employees will continue to work to improve their services, so please do not hesitate to use Mount View Hotel next time. Thank you for this time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner and breakfast are both good. Japanese room is comfortable for 4 to stay
Stayed 1 night in Oct 2018
Response from Inoue on 23 Oct,2018
Thank you for staying with us this time. Thank you for your precious opinion. We are waiting for you to come again.

8/10 Good

YEW CHAN

Liked: Staff & service
Hotel room had a great view.
Stayed 2 nights in Oct 2018
Response from Inoue on 23 Oct,2018
Thank you for staying with us this time. Thank you for your precious opinion. We are waiting for you to come again.

8/10 Good

Robin

Liked: Cleanliness, room comfort
Reasonable value
Generally good value for the price. I got the impression that they were trying to provide good service but it was very difficult to communicate with them. Sounkyo is a very nice location. Excellent breakfast for 1000¥
Stayed 2 nights in Sep 2018
Response from Mountview on 12 Oct,2018
Thank you for staying with us this time. We will continue to study daily so that we can communicate smoothly with customers. We are looking forward to seeing you again.

4/10 Poor

Verified traveller

Old and dirty hotel
Very old room. Room is dirty too. The slipper that was available in the room was not sanitized and had used plaster stick to it. Pillow case was dirty too. The kettle was not cleaned and had water in it. Just too gross.
Stayed 1 night in Aug 2018
Response from Kawakami on 23 Oct,2018
Thank you for staying with us this time. Thank you for your precious opinion. We are waiting for you to come again.

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen trip
Wonderful.
Stayed 1 night in Jun 2018

8/10 Good

Ying Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mountview Hotel on 21 Apr,2018
Reviews Thank you. We are waiting for you to come again.

8/10 Good

Kah Hian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at Mount View Hotel
The hotel was very close to the bus terminal. We walked to the waterfall about 2.5 km away and back. There was no many visitors in winter time. We stayed at the hotel most of the time and the in house onset was quite interesting and we enjoyed it. My children also played table tennis to kill time. We enjoyed the hotel breakfast.
Stayed 1 night in Dec 2017
Thank you for having you stay at the mount view hotel. We look forward to your next visit. Mount view hotel front desk 2018.12.29

10/10 Excellent

Yerk Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and good location hotel
Staff very helpful, good location & can enjoy the hot spring.

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very near to mountain attraction

8/10 Good

DK, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Kamikawa
The Mount View Hotel is a good and economic hotel good for moderate budget traveller. the half board included is reasonably good though the choice was not plenty. Cannot found much Red Leave around the area in this mid Oct time.

2/10 Terrible

Ananias

Liked: Staff & service, room comfort
Big and comfortable hotel but keep all your things
Room was big and comfortable. Heater worked well amidst the cold weather. Service was also good. Breakfast was terrible though. The only other complaint I have is that several ear-drip coffee packs (which I deliberately brought along to Hokkaido since Starbucks isn't readily available) went missing after my stay here. I believe so since I used the coffee everyday! I didn't realize it until I reached my next destination at Lake Toya!

6/10 Okay

Manoj, SFO

Liked: Cleanliness, room comfort
This hotel is located at best location in Kamikawa, it old hotel but view is gerat along with location. Such far away you can't expect much. Food was good and we enjoyed staying.

4/10 Poor

Takao

Disliked: Cleanliness, amenities, property conditions & facilities
築年数が経過しているのでやむを得ない面がありますが、昭和のビジネスホテルの雰囲気です。 令和の時代に普通の温泉地ホテルの価格での宿としては力不足と感じます。 大浴場も温泉成分で汚れやすいとは思いますが、それを差し引いても、もう少し綺麗にして欲しいです。 カランやシャワーもほぼ水みたいなぬるま湯しか出ない、おいてある石鹸もいつから置いてあるのか疑うヒビの入った痩せ細った物。 脱衣場の壁のカビ、男湯女湯の暖簾も変色と汚れで触りたくないレベル。 急な宿泊となりとにかく止まる場所をというなら選びますが、観光で非日常感を求めるならば選択肢とするのは厳しいです。
Stayed 1 night in Mar 2024

8/10 Good

yoko

Travelled with partner
Liked: Staff & service
氷瀑祭りも近くにあってコンビニもちょっと歩けば行けちゃいます。花火はホテルから歩いて直ぐの場所から見る事ができますよ。ホテル内も静かで良いです。フロントの方も食事の接待の方も笑顔でとても良かったです。
Stayed 1 night in Feb 2024

10/10 Excellent

NOBUAKI

Stayed 1 night in Jan 2024

4/10 Poor

takashi

Stayed 2 nights in Nov 2023

10/10 Excellent

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Shuji

Travelled with family
Good
Stayed 1 night in Oct 2023

6/10 Okay

masanori

サービスは普通でしたが食事の悪さにびっくりしました
Stayed 4 nights in May 2023

6/10 Okay

??

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
氷瀑まつり会場にはとても近くてよかった。設備の古さにコスト削減努力しか見えず、寂しい気持ちに。
Stayed 1 night in Feb 2023

10/10 Excellent

Kotaro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

sinji

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

SHUICHI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from マウントビューホテル フロント on 8 Feb,2022
この度は当館をご利用いただきましてありがとうございました。 お客様のご期待に添えない部分がございましたことをお詫び申し上げます。 改善に向け、日々努めてまいりますので、近くへお越しの際は是非再度足をお運びいただければ幸いでございます。 またのお越しをお待ち申し上げております。

6/10 Okay

KATSUYA

Liked: Cleanliness
Disliked: Amenities
層雲峡では安い価格のホテルでした。建物は若干くたびれた感じがします。部屋の暖房も古いタイプでした。 スタッフは外国人でしたが、丁寧でした。 食事は朝夕ともいわゆるバイキング方式でした。 好き勝手食べられるわけですが、北海道なら他にもっと美味しいものもあるかな～って感じです。 層雲峡で割安に気軽に泊まるにはいいと思います。
Stayed 1 night in Dec 2021
Response from マウントビューホテル 　担当　柳田 on 17 Jan,2022
この度は層雲峡マウントビューホテルをご利用いただき誠にありがとうございます。 お客様のご期待に添えず申し訳ございません。 貴重なご意見を今後のホテルの改善に活用させていただきます。 また、お褒めの言葉もいただきお礼申し上げます。 氷瀑まつりもスタートいたしますので、どうぞまたお越しいただければ幸いでございます。 改めまして、ご利用いただき誠にありがとうございました。

10/10 Excellent

NISHIFUJI

Liked: Cleanliness, staff & service, property conditions & facilities
食事がお値段以上です
Stayed 1 night in Oct 2021
Response from マウントビューホテル on 7 Nov,2021
先日は、『マウントビューホテル』をご利用いただきまして、誠にありがとうございます。 また、お褒めの言葉をいただき、重ねてお礼申し上げます。 今のコロナ禍の中、大変な時期にもかかわらず、上川町層雲峡温泉にございます当ホテルを選んでいただき感謝申し上げるとともに、お客様にとって、良いご旅行の思い出になられたことは、スタッフ一同、大変嬉しく存じます。 今後も、スタッフ一同、より一層のサービスの向上に努めさせていただきますので、次回も是非『マウントビューホテル』をご利用いただきますよう、よろしくお願い申し上げます。 この度は、ありがとうございました。 マウントビューホテル フロント担当 加藤 春美

6/10 Okay

M IKA

Business traveller, Travelled with group
Disliked: Room comfort
ご好意に感謝します。
現地の天候が悪く、登山出来ず早めにホテルに行ったのですが時間前にチェックインさせていただく事ができて、本当にありがたかったです。
Stayed 1 night in Sep 2021
Response from マウントビューホテル on 7 Nov,2021
先日は、『マウントビューホテル』をご利用いただきまして、誠にありがとうございました。 また、お褒めの言葉をいただき、重ねてお礼申し上げます。 今のコロナ禍の中、大変な時期にもかかわらず、上川町層雲峡温泉にございます当ホテルを選んでいただき感謝申し上げるとともに、次回も是非『マウントビューホテル』をご利用いただきますよう、よろしくお願い申し上げます。 この度は、ありがとうございました。 マウントビューホテル フロント担当 加藤 春美

8/10 Good

kanako

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いなり
宿泊料金は安いのであまり文句は言えませんが、古いので部屋は期待してませんでしたが湯沸かしポットが接触が悪くお湯を沸かすのに一苦労。大浴場の脱衣場が髪の毛だらけで、ちゃんと清掃して欲しい。
Stayed 1 night in Sep 2021
Response from マウントビューホテル on 7 Nov,2021
先日は、『マウントビューホテル』をご利用いただきまして、誠にありがとうございます。 また、貴重なお言葉をいただき、重ねてお礼申し上げます。 今のコロナ禍の中、大変な時期にもかかわらず、上川町層雲峡温泉にございます当ホテルを選んでいただき感謝申し上げるとともに、客室備品や大浴場につきまして、お客様には不快な思いをさせてしまい、大変申し訳ございませんでした。 今後は、スタッフ一同、二重三重のチェックを行いながら、サービスの向上に精進努力いたしますので、次回も是非『マウントビューホテル』をご利用いただきますよう、よろしくお願い申し上げます。 この度は、ありがとうございました。 マウントビューホテル フロント 担当 加藤 春美

2/10 Terrible

tetsuji

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低のホテルでした、古いホテルで暗くなって着いたので場所探すのが大変で、表示もなく大変で、街灯もなく駐車場もわからなかった、食事も美味しくなくしょっぱい料理！ 部屋には時計も無いし、二人でツインに泊まったけど、タオルも、浴衣も、お茶のパックも一人分しかなく苦情言ったけど反応がなく、朝食も食べたあと追加がされないので、食べるのも残った物で済ませた！ チェックアウトの際、領収書を求めたがうちは領収書出さないと言われ抗議してやっといやいや書いてくれた! こんなホテルに今あるのだと驚いた！ とにかく高い割にはホテル古いし、露天は密になる狭さで、泊まらないことをおすすめ！ 層雲峡は沢山ホテルがあるので、層雲峡温泉　朝陽リゾートホテルとか朝陽亭ホテルオススメてす！ 対応も良いし食事も朝、夕最高で、温泉も超おすすめですよ！
Stayed 1 night in Sep 2021
Response from マウントビューホテル on 7 Nov,2021
先日は、『マウントビューホテル』をご利用いただきまして、誠にありがとうございます。 また、貴重なお言葉をいただき、重ねてお礼申し上げます。 今のコロナ禍の中、大変な時期にもかかわらず、上川町層雲峡温泉にございます当ホテルを選んでいただき感謝申し上げるとともに、館内設備やスタッフの対応などに関しまして、お客様には不快な思いをさせてしまい、大変申し訳ございませんでした。 当ホテルは築年数が古く、備品類やお食事などスタッフが出来る事と出来ない事がございますが、今後はスタッフ一同、サービスの向上に精進努力させていただきますので、次回も是非『マウントビューホテル』をご利用いただきますよう、よろしくお願い申し上げます。 この度は、ありがとうございました。 マウントビューホテル フロント担当 加藤 春美

8/10 Good

TOMOYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Dr.J, 愛媛県今治市

Liked: Cleanliness, staff & service, property conditions & facilities
空調が全館統一なので、適温に設定できなかったのが残念ですが、そんなに大した問題ではありませんでした。快適に過ごせました。
Stayed 1 night in Aug 2020

8/10 Good

YUKO

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

akiko

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
全体的に普通でした。
暖房が温風ヒーターだった為に部屋はとても乾燥していて…かと言って冬場の宿泊で暖房を停止すると部屋は寒かったです。 お風呂は狭いですがとてもキレイでした。 食事は宿泊代を考えると普通だと思います。 全体的には可でも無く不可でも無くです。 お部屋に宿泊者宛にお手紙がありました。 嬉しかったです。
Stayed 1 night in Feb 2020

8/10 Good

Pui Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても静かで快適でした。フロントの対応も良かったです。
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
価格の割には良いと思います。
フロントの対応は良かったです。 ビュッフェ形式の夕食は、足腰が弱っている母には トレーを持ちながらの移動は大変だったようで、ビュッフェカート 等があれば良かったと思います。 温泉は泉質は良いのですが、露天風呂は景色が全く見えずちょっと 残念でした。
Stayed 1 night in Nov 2019

6/10 Okay

Wing Cheung

Liked: Staff & service, room comfort
入住山景酒店後的感受
溫泉尚可接受，不過只有兩個溫泉池，如果多人享用較為擠迫，浸泡後有提供飲水設備，不過是噴射式，較為不衛生。 我於24/10入住，初時被編排602房間，由於煙味太濃，與服務員商討，即時安排更換房間，期間服務員態度友善，服務良好。 早餐尚可接受，晚餐款式太少，可供選擇食品不多，所有炸類食品都感覺硬和凍。 酒店地點適中，到附近商店及纜車站只需10至15分鐘。 在房間接收WIFI須要加強穩定性。
Stayed 1 night in Oct 2019

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

SHOHEI

Disliked: Staff & service
Stayed 1 night in Oct 2019