Shangri-La Hotels and Resorts, Kampung Pengkalan Kakap hotels

"Great customer service. "

"Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!"

"This is my 2nd time . It's very kids friendly and convenient for elderly people in terms of the amenities.walking distance to feringgi nite market.hawker stalls are nearby.the most, kids love the swimming pools and enjoyed the beach. breakfast buffet was awesome."

"The hotel is very luxurious. Upon check in, we were greeted with a welcome drink. I didn’t the room was a family suite. The bedroom was huge and there were 2 bathrooms. The suite was too big for the two of us. However we really enjoyed our stay there. We could ask for bottled water anytime for free. We felt that we were being pampered by the staff. I definitely recommend this hotel. "

"2nd time staying here and everything's was good. Will definitely come back here if we're staying in Ferringhi next time. "

"Hotel was very neat and clean. Staff was very welcoming. Beautiful view from the rooms..Amazing place!!!"

"A beautiful retreat on the sea with lush gardens and wonderful facilities. We stayed in the rasa wing and was worth the added extras. The food and service and location were excellent."

"Good "

"Hotel sgt mewah cantik bersih makanan di restoran sedap "