Shangri-La Hotels and Resorts, Kampung Permatang Berah hotels

"Pleasant stay but far from the town area. Can be very jam to get here during holiday season. Restaurant staffs are not attentive and service is below average. Dining in is not recommended. Overall is a good place to relax with great sunset at the beach. Room is spacious. Suitable for family with small children."

"Fast easy check in and out "

"Way beyond our expectations in terms of service. From the minute we arrived, the service was impeccable. Upgraded to Rasa wing which came with added benefits such as a less crowded breakfast room, afternoon tea and cocktail hour. Buffet breakfast was also one of the best I’ve ever seen, so much choice. The beach is the only thing that lets it down."

"An excellent place to stay. Service staff were excellent and always helpful. My favourite dessert was the 3 flavours sorbet. Room service and kitchen are closed after 11pm though. Grab delivery is a great option as many eateries are on them. Swimming pool is decent and the gym while small has a decent view from a height. About 200 meters down the road there is an excellent dimsum shop near a red rock hotel. Do try it. Overall a good place to stay as the staff is excellwnt and the amenities are above average and well maintained. "

"Highly recommend "

"Even tho the room showed signs of age it was super clean and comfy. Good size and comfortable twin beds. Really liked the hotel’s commitment to sustainability with their housekeeping policy and drinking water dispensers on every floor. The pool was pretty good too for both swimming and chilling. It was mostly empty during my stay. Amazing location within walkable distance to most of the city’s hot spots. "

"The staff are all very friendly and gave good advice and recommendations."

"Staff are very friendly and very helpful."

"Hotel is new and occupied a large area. Staff is friendly. Will plan to revisit next round."