Shangri-La Hotels and Resorts, Kampung Pokok Keras hotels

"We had a wonderful stay. The property was very well maintained."

"Whatever expectations I had were met and exceeded beyond my imagination. I really enjoyed my stay at the Park Royal resort in Penang. The staff is very warm and welcoming and so very helpful, especially Osman and Ali. The property is gorgeous and is very well kept. I definitely will come back to the Park Royal resort anytime I’m in Penang. Thank you for a wonderful stay!"

"We were there during the school holidays. Front office staff were very accommodating and pleasant.Dealing with a long line of people checking in. It was a pleasant stay."

"Great facilities, very clean, breakfast basic but good. The area is quiet, about 20 min drive from Georgetown, but there are food and shopping options nearby. "

"Friendly staff and good service"

"Lovely hotel with a good location. "

"Would love to stay there again. "

"I love everything here! Staffs were friendly and caring, room was cozy with ocean panorama view, and meals were fantastic! It was a great experience.Thank you so much."

"Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean"