Kampung Setia Business Hotels

The room was clean, tidy, and well-maintained. The bed linen and towels were fresh, and the bathroom was hygienic. Overall, a comfortable and pleasant stay.

The service staff was not fluent in English. When I tried to find out about their current promotion shown at the counter, they were not able to assist. The location is good though.

My husband and I make 4 to 5 trips to KL each year and each time we stayed at One World. With exception for an earlier trip this year, my office booked me at their sister hotel also located within One Utama. Their F&B is the best and hospitality is excellent.

Nice, clean and convenient.

Convenient location with 2 malls nearby. Hotel is in a compound that has a convenience store, pharmacy, supermarket as well as some cafe and bar. Hotel staff are polite and helpful. Room was clean and comfortable. Facilities were sufficient considering the size of the hotel. Rooftop ool view at sunset was nice. Had a very enjoyable stay and will stay here again.

This is a great place. But if you plan on doing touristy stuff in the city area then it might not be for you, unless you're driving or are willing to fork out for taxi/uber/grab (the city is only a 15-20 minutes drive). The neighbourhood is laid-back with cafes, eateries, spas, shish joints littered all around. There's also the massive suburban mall, Publika, a few minutes away. Great Hotel. Will keep visiting it.

Stay in this 3 room apartment with 4 adult and 3kids age 6,5 and 3 years old from 17 to 21 Dec 2014 and my kids absolutely love it there...will definitely revisit again.Hotel stuff are very friendly and helpful,room is very spacious but location abit out of the way for shopping location,have to always rail a taxi...nevertheless,there is cold storage from walking distance. .so travellers who preferred to dine in and cook themselves can buy stuff from there.Overall feedback for improvement...

Exxellent n newish hotel..comfy bed n shower was invigorating.

Fuss-free check in and out. Convenient location to a cafe right opposite and other touristy spots nearby. The staff were professional, welcoming and approachable! We were lucky and got upgraded to a room with the city view. Rooms were clean, functional and spacious for our simple luggage. Overall a really pleasant stay, will definitely book this hotel again for future visits!

Great service

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This hotel is new. Staff are friendly too.

Excellent staffs.. Excellent Service! We were greeted with fresh & enthusiastic staffs! A big thumbs up to The bell captains, security staffs 👍 Mosaic restaurant staffs very efficient & helpful.. (Reza). Buffet breakfast - wide spread. Checkin & out has no issue. Front desk staff Nik was excellent. Rooms are fully equipped & comfortable beds! Housekeeper Ros has kept the room tidy & clean at all time! But it would be better if the toilets door could be latched & comes with shower curtain....

Easy and quick check in. Clean and comfortable room. No issues at all with facilities. Easy access to the adjacent mall with reasonable food options. I would be happy to stay here again.

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Aircon was nice and cold. Good buffet spread and friendly staff. Only gripe was that rooms are a little small and the shower area can get slippery.