Front of property

Reviews of J Hotel

3.5 out of 5
J Hotel
No.486-1 Jiuru 2nd Rd, Sanmin Dist, Kaohsiung

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 67 reviews" "
Rating 8 - Good. 33 out of 67 reviews" "
Rating 6 - Okay. 12 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good value, but light sleepers beware
The good. Bed and blankets where comfy enough. Rooms are decent size, good shower pressure and hot enough, staff were great, check-in fast and smooth. The bad, chair in my room were very old and sinks in when sitting (smells a little), the walls does not insulate sound. When the door next room or around shuts, it bangs and vibrates. Types of noises I heard throughout the night: guy next room sneezing, snoring, lady next door talking loud with high pitch voice, cars ands mopeds zooming by on the street (I was staying at the higher levels).
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the room is decent size for the price. Some distance from the station by walking, about 10 min from Kaohsiung station.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, nothing is unpleasant.
Stayed 1 night in Mar 2019

8/10 Good

Bee Guat

Liked: Staff & service, room comfort
The location was quite near to the mrt station and train station its just walk around 10 mins to reach, nearby quite easy to look for eating place. The staft was helpful.
Response from General Manager on 5 Nov,2016
Dear: Thank you for choosing to j-Hotel ,And take the time to comment to give advice and encouragement, is honored to provide you satisfactory accommodation and services. Look forward to you staying at Hotel Home and business travel hotel j J-hotel customer service department – Irene

6/10 Okay

CHUNG, Hong Kong

Liked: Staff & service
Clean and quiet
sufficient food to choose in your shops location of hotel is easy to find
Response from Irene on 29 Oct,2016
Dear: Thank you for choosing to j-Hotel ,And take the time to comment to give advice and encouragement, is honored to provide you satisfactory accommodation and services. Look forward to you staying at Hotel Home and business travel hotel j

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Oct,2016
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Oct,2016
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Oct,2016
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Oct,2016
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The shower head is really odd. The room only has shower stall, we have to hand hold the shower head when taking the shower, otherwise the water was spreading towards the shower wall. We contacted the hotel and they said that's it and nothing they can help. I never have experienced this kind of shower problem in my life. The breakfast is bellow average. Hotel is clean and in newer condition.
Response from General Manager on 22 Sept,2016
Dear: thank you for choosing to stay home and business and take the time to comment to give advice and encouragement, because the hotel showers caused your problems first letter apology to you, we will further enhance our shower facilities improvements. Look forward to your return home and business J-hotel, witness the progress home and business J-hotel customer service department – Irene

10/10 Excellent

Tsz Yan

Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
停車不便
停車位不足是個大問題,借停對面電台商家門口,清晨起來移車四處找車位,住宿睡眠品質怎麼會好,老舊建築隔音不大好樓上浴室沖水聲音清晰。
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

LIANG YI

Business traveller
Liked: Staff & service
Disliked: Room comfort
停車位相當少,房間不好
只有飯店前幾個停車位,開車請三思,停車場要走十分鐘。 這次住到對內窗房間,窗戶居然是面走廊,而且有二間房間是面對走廊。從窗簾縫可以看到室內,走廊上只要有人來人往就很吵,根本不該作為住宿房間使用! 有提供早餐和平時的點心加分,雖然點心飲料很普通。
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from F/O on 12 Feb,2022
感謝您的評語與鼓勵,期待您下次的來到

10/10 Excellent

ITE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

yuan sheng

Liked: Cleanliness, staff & service, room comfort
我們轉到蒂亞飯店,電梯有異味,其他體驗還不錯,只是附贈的早餐不太好吃
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

keefe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
踩雷之旅
櫃台小姐態度很差,房間完全沒隔言可言,完全不想再來
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各方面也滿意。 只是早餐餐廳在地庫,電梯只到地下,要走一層樓梯才到達,長者可以不便。 寄存行李的地方太開放,看似任何人也可取走行李。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
房間整潔,員工有好好的禮貌,附近都有食店及日用品店,比較方便,整體滿意,唯有因就近車站裝修工程,因此由車站步行到旅館要走遠了路!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
パジャマはありませんでした。
Stayed 2 nights in Sep 2019

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值好
整體上都還不錯, 早餐有待改善.
Stayed 1 night in Aug 2019

8/10 Good

ピィーちゃん

Liked: Cleanliness
コスパ最高エアコンもう少し
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
清潔感があり良かったです。
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

chaing chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ian, hong kong

Liked: Cleanliness, staff & service
Nice hotel close to station and the room let me comfortable
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點好 離車站近
離火車站很近 交通便利 服務很好 (高雄的服務態度整體而言都比台北好)

10/10 Excellent

Sze Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿
物超所值,非常非常便宜,廁所非常乾淨。除了隔音不太好,加上剛好遇到強國客在走廊講話。 其餘都非常好
Stayed 2 nights in Jan 2018
Response from 家和商旅 客務部 on 28 Jan,2018
感謝您選擇家和商旅入住,也非常感謝您撥冗時間給予我們指教,針對隔音問題我們會匯報至主管並加強隔音措施,期待您下次造訪時能見證我們的改變,我們會持續提供優質的服務給每位旅客,並期待您的下次蒞臨。

10/10 Excellent

Chia-jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from J-Hotel Front Office on 26 Jan,2018
Thank you for choosing J-Hotel, Thank you for giving us time to give us advice, we will continue to provide quality services to each passenger, and look forward to your next visit

4/10 Poor

M, 台灣

Disliked: Property conditions & facilities
隔音很差
隔音很差 都聽到水流聲跟門外走路聲 早餐普普 整體來說不優 唯一優點是浴室很大
Stayed 1 night in Sep 2017
Response from J-Hotel 家和商旅 客務部-Wayne on 4 Oct,2017
您好: 感謝您選擇J-Hotel 家和商旅入住,針對隔音的問題會跟主管做討論如何解決,早餐的部分也會跟廚房師傅做討論菜色的問題,期待您的下次入住並不吝給予我們指教。

10/10 Excellent

SIU LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便, 房間舒適, 價錢實惠, 值得推介
Stayed 1 night in Sep 2017
Response from amber on 23 Sept,2017
感謝您這次的入住,也常感謝您推薦 J-Hotel 家和商旅 給您的親朋好友, J-Hotel 家和商旅會持續提供更好的服務給美為旅客。 J-Hotel 家和商旅 From Desk-Wayne

8/10 Good

Chia. Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Erika

Liked: Cleanliness, room comfort
隔音很差 早上都還聽到打掃人員在用無線電的聲音 完全清清楚楚 連剪指甲的聲音都聽得到 很跨張
Stayed 1 night in Sep 2017
Response from amber on 19 Sept,2017
Dear Erika: 感謝您選擇家和商旅入住,對於您的批評與指教將會和房務主管協調改進!! 家和商旅 客務部-Wayne

8/10 Good

Cookie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音真的不好,隔壁房說話ㄧ清二楚, 早餐還不錯,出捷運後到家和不便 因為施工走路要繞ㄧ大圈 附近都是按摩店,不適合帶小孩入主, 除非都不走路外出
Stayed 1 night in Aug 2017
Response from amber on 9 Sept,2017
Dear : 感謝您選擇入住家和商旅並花費時間留言給予建議與鼓勵,因本飯店隔音不善的問題造成您的困擾先向您致上歉意,我們將試著將隔音設備加強以達到降低吵雜音量的問題。 期待您再次回到家和商旅J-hotel,見證我們的進步 家和商旅J-hotel 客務部 – Irene

8/10 Good

Chia. Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Sam

Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體住宿的感覺不錯,但住宿兩天早餐都一樣,希望能有點變化,早餐也不美味
Stayed 2 nights in Aug 2017
Response from amber on 12 Aug,2017
Dear :感謝您選擇家和商旅,並花費時間給予我們評價,很榮幸能提供讓您滿意的住宿及服務。因早餐問題造成您的困擾先向您至上歉意,我們會與餐廳師傅討論並加強早餐選擇種類。 家和商旅J-hotel

6/10 Okay

Verified traveller

Liked: Staff & service
駅の裏側ですが近くていいです。従業員の感じがいい。コストパフォーマンスよし。近くにスーパーがあります。
Stayed 2 nights in Jul 2017
Response from MICHELLE on 27 Jul,2017
あなたのコメントをいただき、ありがとうございます! 私達はあなたに奉仕する機会を次の時間があることを願ってより多くの努力になります~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店服務不錯,房間乾淨整潔
飯店服務不錯,房間雖小但乾淨整潔,床睡起來很舒服~超滿意。早餐好吃,選擇性也挺多,大推!!
Stayed 1 night in Jul 2017
Response from amber on 22 Jul,2017
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點鄰近高雄火車站好方便,房間雖小但整潔,冷氣夠裝修新
Stayed 2 nights in Jun 2017
Response from amber on 22 Jul,2017
Dear :感謝您入住家和商旅,並花費時間給予我們優良的評價及鼓勵,很榮幸能提供讓您滿意的住宿及服務。期待您再次入住家和商旅J-hotel 家和商旅J-hotel 客務部 – Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
很新很方便又舒適
整體感覺都很棒,舒適又乾淨,飯店也很新 唯一不滿意的是雙人床是兩小床合併的
Response from amber on 20 Apr,2017
Dear: 感謝您選擇入住家和商旅並花費時間留言給予建議與鼓勵,因本飯店房間床的問題造成您的困擾先向您致上歉意,我們會再與公司反應,討論並尋找出解決方案。 期待您再次回到家和商旅J-hotel,見證我們的進步 家和商旅J-hotel 客務部 – Irene

8/10 Good

Hsin Hui

Liked: Cleanliness, staff & service, room comfort
乾淨便宜但隔音不佳
客房乾淨但隔音不好
Response from amber on 20 Apr,2017
Dear : 感謝您選擇入住家和商旅並花費時間留言給予建議與鼓勵,因本飯店隔音不善的問題造成您的困擾先向您致上歉意,我們將試著將隔音設備加強以達到降低吵雜音量的問題。 期待您再次回到家和商旅J-hotel,見證我們的進步 家和商旅J-hotel 客務部 – Irene

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
隔音不好其他都可
房間乾淨整潔,可惜隔音太差!晚上都可以聽到隔壁房客講話嬉鬧
Response from amber on 20 Apr,2017
Dear : 感謝您選擇入住家和商旅並花費時間留言給予建議與鼓勵,因本飯店隔音不善的問題造成您的困擾先向您致上歉意,我們將試著將隔音設備加強以達到降低吵雜音量的問題。 期待您再次回到家和商旅J-hotel,見證我們的進步 家和商旅J-hotel 客務部 – Irene

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

Wei liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音稍差,店門口如能增設機車停車位更好 總之整體CP值高, 推薦!
Response from amber on 20 Apr,2017
Dear : 感謝您選擇入住家和商旅並花費時間留言給予建議與鼓勵,因本飯店隔音不善的問題造成您的困擾先向您致上歉意,我們將試著將隔音設備加強以達到降低吵雜音量的問題。 期待您再次回到家和商旅J-hotel,見證我們的進步 家和商旅J-hotel 客務部 – Irene