Reception
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Reviews of Royal Group Hotel Chang Chien Branch

3 out of 5
Royal Group Hotel Chang Chien Branch
No. 283, Jianguo 2nd Rd, Sanmin District, Kaohsiung

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 234 reviews" "
Rating 8 - Good. 97 out of 234 reviews" "
Rating 6 - Okay. 26 out of 234 reviews" "
Rating 4 - Poor. 13 out of 234 reviews" "
Rating 2 - Terrible. 7 out of 234 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rhocette Erlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience.
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi Lai Ngo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Tasty breakfast with many choices.
Stayed 3 nights in Nov 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

FENGMAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed are small but the location is excellent and breakfast is included. The cable tv and WiFi were not good. Good for short stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Liang Hui Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming and the hotel was conveniently located near the train station

8/10 Good

Narcisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Sayaji

Stayed 1 night in Jan 2022

10/10 Excellent

ElfaField, Taiwan,Taoyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
住在後方房間會比較安靜，早餐豐盛又健康，客服人員親切人又好，地點距離車站近，搭車到東港也超方便，推薦
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

HOR CHYE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Joseph Alain

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & convince
Everything is fine but my door is hard to open
Stayed 3 nights in Sep 2019

2/10 Terrible

Ka Hong Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate this hotel
I cannot believe the staff were not cooperative in terms of wifi because I had been staying in this hotel for 3 days, and the wifi inside my room did not work at all. I spoke to the staff members in the hotel, and they were just giving me excuses because everyone were using the wifi therefore the wifi is weak. But I want to clarify, that the wifi inside my room completely did not work at all for all 3 days which I have stayed here. I will never want to stay in this hotel again.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Near to the station. Room, however, is small and crampy with 2 persons and 2 pieces of luggage.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
How clean the Hotel was. Great Breakfast. only problem was the reception was mostly Chinese would be nice if they could communicate ipwith some English
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location. 24hr snacks station. Pretty good room size
Stayed 2 nights in Dec 2018

6/10 Okay

Jenny, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Booked 4 nights, but they thought i booked 3 nights. They should check properly before asking me to pay again for the 4th night when i already paid! Not coming out of the hotel and ask me to go back in to pay.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT LIVE HERE IF YOU NEED WIFI
My room was terrible. NO WIFI Connection AT ALL!! Partially because my room was located in a corner, but NO WIFI at all. I was trying to change a room, the front desk told me every room is same! She said all rooms share one wifi and they couldn't change a room for me because no wifi connection. She pretended nice but she didn't care about your stay. Moreover, this hotel is cheap but you can get much better choices (better quality, room, and service) at the same price level.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
A pleasant stay, convenient and near to train station, walking distance to restaurants, overall was good.
Stayed 2 nights in Nov 2018

6/10 Okay

Rachel

Liked: Staff & service
The plus point for Royal Hotel has to be its great location just across the road from Kaohsiung Main Station. It's really convenient to move about after exploring Taiwan by rail or Kaohsiung by MRT! Another saving grace is the warm hospitality of the staff. However if you are looking more of upmarket room decor, excellent breakfast or outstanding amenities then this is probably not for you. It's just a basic room with all the necessities of a standard business hotel, which I'm fine with for a night.
Stayed 1 night in Oct 2018

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住的舒適，服務人員態度很好。有什麼問題會幫忙解決。早餐又很豐富。全日還供應包子＇飲料和雪糕。洗衣房又很大寛敞。非常滿意。
Stayed 7 nights in Apr 2024

8/10 Good

TSUYOSHI

Liked: Staff & service
駅に近いのがよい
Stayed 1 night in Apr 2024

6/10 Okay

文豪

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

CHING CHIH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前台小姐姐非常漂亮 早餐非常好吃 房間很常乾淨
Stayed 1 night in Mar 2024

10/10 Excellent

Cho Ming

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024

8/10 Good

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な部屋です
Stayed 1 night in Mar 2024

6/10 Okay

MAKOTO

Stayed 1 night in Mar 2024

8/10 Good

HIDEKI

Liked: Cleanliness, staff & service
駅から近く見つけやすい。
Stayed 3 nights in Mar 2024

8/10 Good

Shigenobu

Liked: Cleanliness, staff & service, amenities
高雄駅から近いのが一番のお勧めポイントです。部屋は広くてストレスはありません。
Stayed 4 nights in Feb 2024

2/10 Terrible

FANG JU

Stayed 2 nights in Feb 2024

6/10 Okay

SHU WEN

Travelled with group
Disliked: Staff & service, property conditions & facilities
住宿的惡夢
住宿的第一天發現房間隔音很差，在房間都可以聽到隔壁對話的內容也可以聽到隔壁開門關門的聲音，最令人傻眼要退房那天，那天早上我都還沒退房馬桶突然間一直冒水泡，水也一直沖不下去，房務來處理十幾分鐘還是這樣，我只好跟他們說我提早退房了，這一間我之前訂過博愛路那一間印像很好，才會想住別家看看，沒想到這次入住印象很差，早餐的菜色都是冷掉的菜色居多，隔音又差，馬桶又壞掉，又不好停車，下次不會再訂這家了
Stayed 2 nights in Feb 2024

8/10 Good

Hsueh-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ㄧ次不錯的體驗
乾淨，熱水強勁，舒服。早餐很不錯！
Stayed 3 nights in Feb 2024

8/10 Good

Takahide, Yokohama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice to have a restaurant that's open 24 hours. The location is good as it is close to the main station and night market.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Yung nan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

RYO

Stayed 3 nights in Dec 2023

8/10 Good

MASASHI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Takaki

Stayed 1 night in Dec 2023

6/10 Okay

Masayoshi

Disliked: Amenities, property conditions & facilities
I could not adjust the temperature of the air conditioner. It was very cold at night. It was very cold at night. I felt there was no value other than the location.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general nos gusto mucho el alojamiento, tiene zonas de comida muy cercanas. La estación de tren y metro a un paso. Muy amables en el hotel en todo momento. Un placer
Stayed 3 nights in Dec 2023

8/10 Good

Tung Feng

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

sheng cheng

Stayed 1 night in Sep 2023

10/10 Excellent

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

DANY KANIN

Liked: Staff & service
隔音設備可改善
Stayed 3 nights in Sep 2023

10/10 Excellent

Wai Shang

Liked: Cleanliness, property conditions & facilities, room comfort
客房情況
往中帶靜，交通方便，食物唔錯，房間乾淨清潔，電視甚多電影，劇集及時事選擇。
Stayed 6 nights in Aug 2023

8/10 Good

Siu King Sandy

Liked: Staff & service, property conditions & facilities
Disadvantage is almost no restaurant nearby the hotel. Need to go to other districts for foods
Stayed 4 nights in Jul 2023

8/10 Good

Sze Nga

Travelled with group
Liked: Staff & service
Very convenient, just walk within 10 minutes to the station. Hotel provides 24 hr ice-cream to eat, free bicycles to use. Only the towels provided us is tattered, the shower facility is loose.
Stayed 1 night in Jul 2023

6/10 Okay

AKIRA

Stayed 1 night in Jul 2023

10/10 Excellent

wai kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2023

10/10 Excellent

Yungpin

Liked: Cleanliness, staff & service, property conditions & facilities
교통폄이 편리하고 주변 상권이 잘 되어있습니다.
Stayed 2 nights in Jul 2023