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Reviews of The Sevenseas Resort

4 out of 5
The Sevenseas Resort
221 Moo 2 Koh Kradan, Koh Libong, Ko Kradan, Trang

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 121 reviews" "
Rating 8 - Good. 45 out of 121 reviews" "
Rating 6 - Okay. 20 out of 121 reviews" "
Rating 4 - Poor. 12 out of 121 reviews" "
Rating 2 - Terrible. 0 out of 121 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Suresh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly kept property. Food inadequate. Staff inadequate. Seemed like no manager. 5star prices with 2 star delivery
Stayed 3 nights in Mar 2024

8/10 Good

Olivia

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Koh Kradan is a quiet island far from the noise of more well known spots like Phuket or Koh Phi Phi. There is no shopping and no nightlife, just gorgeous beaches and crystal clear water and coral reeves to enjoy. The Seven Seas provides the ideal balance between quiet luxury, excellent service and a relaxed friendly atmosphere. We almost a week at the resort in early January and thoroughly enjoyed our time. Staff promptly assisted with organising trips to nearby islands without being pushy. There is also a PADI branch within the compound that will provide very nice diving/snorkelling experiences (try the Koh Rock diving trip - it is wonderful, even if you just want to snorkel). I would go back anytime!
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
While we greatly enjoyed Koh Kradan - quite secluded and underwater was beautiful, I must say that we were quite disappointed with the hotel. It's quite run down with many of beach sunbeds already eaten up by termites and mattress covers discoloured and stained. There were many ants and insects inside of our bedroom, some of which somehow managed to get inside of mosquito nets... The bathroom is open-air, meaning we had to take a shower before the sunset, otherwise you invite all sorts of insects. Swimming pool was very small and water was always very hot and murky. I got a massage once and the experience was terrible. The masseuse was okay, but their massage parlour was in a really bad shape - dirty, unorganised etc... A bit expensive for this kind of standard... Yes, it's the best accommodation in Koh Kradan, but compared to facilities in other places in Bangkok, we thought they charged us too much especially for the airport transportation and dinner. We spent 8 nights there, but probably 2 nights would have been sufficient. Make sure you choose one of the beach bungalows, not the standard accommodation, which is in a worse state.
Stayed 9 nights in Apr 2019

8/10 Good

JIE

Liked: Cleanliness, staff & service
Good location but basic
Sevenseas has great location and beach. The room is good according to the condition of the island. But the hot water is not often, the WiFi is terrible. The food is not cheap, but the service is friendly. I enjoy my stay overall.
Stayed 5 nights in Oct 2019

8/10 Good

SP, Samutprakarn, th

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks - very good Staff - friendly Location - very nice Swimming pool - water very dull Lights in the room - too dark Shower area - slippery
Stayed 3 nights in Apr 2019
Response from Management team on 9 May,2019
Thank you very much for the feedback and we will try to improve on your comments.

8/10 Good

Amar, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel on the island hands down. Room was big, clean and huge bathrooms. Aircon was great too. Beach was very clean along with garden path. Pool staff and staff in resort also very nice and helpful.
Stayed 3 nights in Oct 2018
Response from Beau/Reservation Officer on 1 Nov,2018
Thank you so much for your feedback ,hope welcome you back to our resort again .☺

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management team on 17 Apr,2018
Thank you very much for your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet
Wonderful stay! The porters greeted us at the ferry to take our bags to the lobby where we were welcomed with a fruit drink. (The ferry landing is almost right in front of the resort.) They were so helpful and informative with all things such as booking ferries and giving great advice about things to do on the island. The breakfast buffet was great with good coffee (beans ground from the machine!) All attractions are an easy walk. Our room was spacious and well kept with an incredible open-air bathroom. The location is right on the beach with great snorkeling and a scuba shop on site! We took a few dives and had a great experience taking a long-tail boat out to the gorgeous sites.
Response from Beau /Reservation Officer on 4 Jan,2018
Thank you very much for taking the time to review our property.It's always heartwarming to hear that our cooking was appreciated.☺

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place on a splendid islandff
Stayed 3 nights in Dec 2017
Thank you very much for your feedback and looking forward to seeing you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel and staff is great
This is one of two nice places to stay on Koh Krahdan. Directly in front of the hotel and to the left as you face the beach is some very good snorkeling about 100 yards off shore, but you can almost walk to the coral in mid and low tide. The only problem at the hotel is the wifi, in 5 days, it only worked twice, so I had to go to another restaurant that had wifi.
Stayed 4 nights in Nov 2017
Response from Management team on 5 Dec,2017
Thank you very much for your feedback and as we are on a remote island internet connectivity is something we try hard to resolve but we will try to improve.

8/10 Good

NN, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Relax, Chill
Comfortable large bed, Clean... *in the evening-night has a lot mosquitoes.
Stayed 2 nights in Oct 2017
Response from Management team on 5 Dec,2017
Thank you very much for your feedback it is a remote island so insects can be a issue we do provide mosquito repellent.

6/10 Okay

Verified traveller

Disliked: Room comfort
Beautiful island.. ok resort
Koh kradan is a beautiful island. Keep in mind that there is nothing to do on the idea. The room was ok looks tired. The bed wasn't comfortable and the pillows were bad too. All on all it was ok. If it wasn't for such a high price tag for the room. I would look at a diff resort that is cheaper bc the amenities don't justify the high price

8/10 Good

kristopher

Liked: Staff & service
Disliked: Cleanliness, room comfort
This was a wonderful stay for the amazing service, the food was really great especially given that they have to bring everything in by boat, for the fantastic breathtaking ocean and snorkeling. The only issue is there was a real ant problem. the mosquitos were ok given that they set up mosquito coils and a mosquito net but every morning we woke up with at least 20-30 ants crawling on us. they dont bite. it was a wonderful trip and I would do it again, maybe it was just our room. It is a rustic/luxury place and very close to nature so I understand that bugs are a part of that but it was hard for me to sleep (not for my husband)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach. Big bed.
Huge bed. Outside shower is something a bit different. Food and drinks too expensive. mr bird is very helpful and a lovely man with dreams of buying a boat one day.
Response from CK on 10 Feb,2017
Thank you very much for your feedback and we are glad you enjoy your stay in our resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Feb,2017
Thank you very much for the positive feedback and looking forward to seeing you soon.

8/10 Good

Melany L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Kraden is amazing!
Koh Kraden is spectacular! The Sevenseas is posh and lovely if you can afford it, but most hotels on this island are located on the same immaculate beach which is why you come. The rooms are beautiful and clean and smell awesome! Breakfast is great but we didn't try the food at the hotel otherwise. The only thing to note is the bathrooms are indoor/outdoor at this hotel which is unique but beware of creepy crawlers! Most of this island is a national park after all.
Response from General Manager on 2 Dec,2016
Thank you very much for your comments and for choosing to stay at Sevenseas Resort. We will try to improve on the crawlers in the bathroom but as the island is on National Park is it very difficult to resolve this issue. Looking forward to seeing you again in Sevenseas Resort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 11 Nov,2016
Thank you very much for your comments. Hope you visit us soon again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive hotel for its conditions dirty with lazy stuff not five stars for sure breakfast was super poor that suits cheap motels only waffles were ok and mr bird was very friendly stuff member
Response from General Manager on 14 Feb,2017
Thank you for your feedback and we apologize you felt that the hotel was dirty and not up to five star standards. Actually are pricing is slightly higher then the mainland as we have to import everything and we have to generate our electricity as well. I truly hope you will visit again and we will try to improve on your points.

10/10 Excellent

Dan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical paradise
The room was lovely - the upgrade to a premier deluxe room was worth it. Staff was fantastic and very hospitable, and the restaurant was great, though spice levels were adjusted for wimpy European palates -- you need to tell them to make it Thai style when you order. I look forward to returning in the future. The best reef snorkeling is around where the tour boats anchor in the morning - it's great to head out there any time between 1 p.m. and 4 p.m. or so after the tour boats are gone. The only minor irritation was that they charged 70 baht for a half-liter bottle of water, which is pretty steep. The mini mart at the Kradan Beach Resort next door sold 1.5 liter water bottles for 60 baht - a much better deal. Kradan Beach Resort will arrange transfers to the Krabi Airport or other mainland destinations for substantially less than Seven Seas: we paid 4,000 baht for a private transfer (longtail boat+minivan) to Krabi Airport, vs. a 6,000 baht quote for the same thing from Seven Seas. BTW, leaving fairly early in the morning (6 a.m. departure from Kradan), we got to the Krabi Airport in just 2 hours, 20 minutes - fast!
Response from General Manager on 11 Nov,2016
Thank you very much for your comments and we are really glad you enjoyed your stay and hope you will come again soon.

8/10 Good

Andrew, Hong Kong

Liked: Property conditions & facilities, room comfort
A big hit...but a few misses too
The main reason for staying at the Sevenseas is the location, i.e, the beach, and in that respect it is perfect. But the rooms are a little odd. The first floor rooms are sparsely furnished, but have the biggest bed I think I've ever seen, way beyond a king size. They might be better with smaller beds and a few other things instead (like a wardrobe or a table). The bathroom is open air - which is fine - but the fridge and tea/coffee facilities are also in the same space, something which I doubt would pass hygiene standards in other countries. What passes for a wardrobe (i.e. a rail) is also in this space which means your clothes are effectively hanging outside all the time. Housekeeping are in like a flash to make the bed, sweep the floor and clean the bathroom in the morning, but they don't seem to clean much else. The railing on the balcony was filthy and the stairway outside not cleaned once during our four days there. The breakfast is a bit disappointing, but the lunch and dinner menu is excellent. We don't like being held hostage to high resort prices so ate at a few other places along the beach but had to conclude that for variety, quality and authenticity, the Sevenseas restaurant is by far the best. So sod the expense and enjoy the food. So, location is great, restaurant is great, price is high for this part of Thailand, and a few things could clearly be improved, but all in all a very enjoyable stay.
Response from General Manager on 2 Dec,2016
Thank you very much for your comments and we are really glad you enjoyed your stay and hope you will come again soon. We will try to improve on your comments you mentioned.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise to witness
Breathtaking arriving on such a wonderful place. Phone ahead to get assistance for your luggage. Very attentive staff, especially Mr Bird! Expensive food and drink, quality of food average. Pool is pleasant enough but no shade so beware the sun. Beach is one of the best ever, snorkelling great. Wifi only available near reception. No sunken bath as advertised. Outside shower great but rarely had warm water. Breakfast is of usual standard, nothing amazing. You have to spend at least one night here, but travelling with kids could be quite boring if not into snorkelling. No nighttime ents so bring cards! It's a must to visit.
Response from General Manager on 2 Dec,2016
Thank you very much for your comments and we are really glad you enjoyed your stay and hope you will come again soon. We will try to improve on your comments you mentioned.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the sun
Great stay great Place! poor wifi
Response from General Manager on 11 Nov,2016
Thank you very much for your comments and we are trying hard to improve the wifi service however as we are located on a remote island it is really difficult to improve the connectivity. Hope to see you soon again.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2 Dec,2016
Thank you very much for your comments and we are really glad you enjoyed your stay and hope you will come again soon.

10/10 Excellent

Marisa, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort on a jewel of an island
The Sevenseas reminds us that, beyond a certain point, assuming gorgeous bedding, a jaw-droppingly amazing bathroom, and a beautiful view of the Andaman, what you're paying for is service. From the entry into the gorgeous, open-air lobby, being served with a fragrant towel and cold beverage, this is the best resort on the tiny island of Koh Kradan. I had lost a sweatshirt in a longtail on the way over, and the resort reached out to the boat company on a different island and coordinated to help in my getting it back. The service was incredible, attentive, and invisible when you didn't want to be disturbed. The bathroom was amazing! I don't know how I'll go back to showering in a standard indoor bathroom. It is where I will return when I go back to Koh Kradan. To know: -all water is brought onto the island, so there was a point during which the pool wasn't available - this seemed to be the case for several pools on the island at the same time. -food was pricey
Response from General Manager on 2 Dec,2016
Thank you very much for your comments and we are really glad you enjoyed your stay and hope you will come again soon. We will try to improve on your comments you mentioned.

10/10 Excellent

Marisa, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort on a jewel of an island
The Sevenseas reminds us that, beyond a certain point, assuming gorgeous bedding, a jaw-droppingly amazing bathroom, and a beautiful view of the Andaman, what you're paying for is service. From the entry into the gorgeous, open-air lobby, being served with a fragrant towel and cold beverage, this is the best resort on the tiny island of Koh Kradan. I had lost a sweatshirt in a longtail on the way over, and the resort reached out to the boat company on a different island and coordinated to help in my getting it back. The service was incredible, attentive, and invisible when you didn't want to be disturbed. The bathroom was amazing! I don't know how I'll go back to showering in a standard indoor bathroom. It is where I will return when I go back to Koh Kradan. To know: -all water is brought onto the island, so there was a point during which the pool wasn't available - this seemed to be the case for several pools on the island at the same time. -food was pricey

8/10 Good

Scott, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most luxurious Kradan option - we liked it.
The Sevenseas Resort is the ‘top end’ choice on Kradan. However, do go knowing though that you won’t get the same value as you might in other Thai locations, understandably there is a premium for the remoteness and the opportunity to enjoy the clear blue water and the snorkelling from the beach. Having enjoyed a Koh Rok day trip last year we wanted a 3 night island experience and chose Kradan. From a service perspective, staff could not be more helpful, especially Mr Bird, and it is laid back island style charm rather than silk dresses and formality of the city hotels or chains, and we loved that. We stayed in a Siri villa (2nd Row) and these are semi detached. We loved the spacious room and outdoor but covered bathroom. The only issues to note were noise from the adjoining room and some ‘sewerage type’ smells on occasion, so for this reason we didn’t spend time on our deck and chose the beach instead – that is what we came for after all. We found food and drinks to be good quality albeit at island prices. All of that we accept with exception to the ridiculous 70baht for a 500ml bottle of water. But don’t let that stop you going, everyone figures out pretty quickly there’s a small shop next door. We would go back, and we would choose a front line villa. Not for the space or the position, but simply because of the noise of ‘neighbours’ , especially when you bear in mind the resort appears to attract a large number of small children – you could get very unlucky.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the nature
This hotel is fantastic. It's the best hotel in London Kradan. The only downsides are that there is no WiFi in the rooms and windows aren't well fitted, which means that you'll be eaten by mosquitos (I wouldn't recommend it if you're travelling with a baby). The mosquito nets have holes and mosquitos make their way through, even using deet mosquito repellent. One night I got 20 mosquito bites. Even with that, I honestly recommend this hotel to live a truly Thai experience.

8/10 Good

Toshihiro

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

stephen, Liverpool

Liked: Staff & service
Koh Kradan
3 day stay at Seven seas, the staff were very friendly and helpful, however we felt the room was not as represented on the internet. We had stayed at nearby islands Koh Mook and Koh Ngai and for the same price of the room enjoyed far more luxurious accommodation and breakfast

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
crystal beach
the water is so clear, i love how i can do snokeling infront of the resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice and beauitful hotel

10/10 Excellent

Chris, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very friendly staff. Great food

6/10 Okay

Island Hopping, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice isolated resort with a deserted island feel
Rooms were really basic for the price we paid. The water had a strange taste. Food at restaurant was good but a little expensive. Amenities in room and bathroom were very basic. Transportation and excursions options were very expensive. However, the quiet feel and privacy provided was great.

6/10 Okay

Henrik

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Thoralf

Liked: Staff & service
Disliked: Property conditions & facilities
Flott resort som dessverre mangler et godt management og rutiner for drift
Stayed 2 nights in Jan 2023

10/10 Excellent

Raija

Stayed 6 nights in Jan 2022

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradisö
Fantastisk vistelse på en underbar ö. Jättefint hotell med trevlig personal. Bra restaurang och frukost.
Stayed 3 nights in Mar 2020

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/10 Poor

Minna

Disliked: Staff & service, property conditions & facilities, room comfort
Not go for hotel
Room and hotel was over prized compare other islands. Go to Koh lipong, prize low hotel +++++, snorkling Koh kradan was amazing.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotellet er slidt og prisen matcher derfor ikke det man får. Ikke et 4-stjernet i min optik.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Saaren paras
Loistava palvelu ja avulias henkilökunta. Tilat vähän ajan saatossa kärsineet, mutta kiva resort ja puitteet. Harmi vain, että saaren parhaaksi todetussa paikassa on kuitenkin huonoin nettiyhteys, ja se toimii vain yleisissä tiloissa.
Stayed 3 nights in Nov 2019

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bien mais le prix n est pas justifié.le service bien ,les chambres très grandes Mais ne justifie pas les tarifs pratiqués
Stayed 4 nights in Feb 2019
Response from Management team on 9 May,2019
Thank you very much for your feedback and we will try our best to improve on your comments.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Management team on 9 May,2019
Thank you very much for your feedback.

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from Management team on 9 May,2019
Thank you very much for your rating and for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stillsam vecka på paradisö
Vi stannade här en vecka i slutet av mars, och hotellet var inte fullbelagt. Vi blev välomhändertagna av personalen. Dusch och toalett var utomhus, vilket inte var några problem. Däremot låg även sk garderoben och safetyboxen där. Stor och bekväm säng som på nätterna förvandlas till en vuxen himmelsäng (pga myggnät). Det enda minuset är att det inte fanns ett bra ställe att lägga upp sina kläder utan de fick ligga i resväskan på golvet och med tanke på att det uppenbarligen finns kryp på ön så kändes det olustigt. Framför hotellets strand fick inga båtar lägga till så utsikten kunde man njuta av till fullo. Ville man svalka sig var det bara att hyra snorkelutrustning för 100 baht per dag och njuta av korallrevet och naturreservatet!
Stayed 6 nights in Mar 2019
Response from Management team on 9 May,2019
Thank you very much for staying with us and the very positive feedback. Looking forward to seeing you again.

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Management team on 9 May,2019
Thank you very much for the positive feedback.

8/10 Good

Erik Hauge

Liked: Cleanliness, staff & service, room comfort
Idyllisk, unikt og litt dyrt
Vi hadde det kjempefint og ble tatt godt vare på på Sevenseas Resort. Veldig fin strand og vann. God mat og god service, men kanskje noe overpriset.
Stayed 2 nights in Mar 2019
Response from Management team on 9 May,2019
Thank you very much for the positive feedback and we have to import everything so the prices are higher.