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Reviews of Mook Lamai Resort and Spa

3.5 out of 5
Mook Lamai Resort and Spa
65/5 Moo 2 Koh Libong, Kantang, Ko Mook

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 68 reviews" "
Rating 8 - Good. 9 out of 68 reviews" "
Rating 6 - Okay. 0 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful. We wanted to extend our stay as we liked the hotel and the island so much.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very helpful staff. Only thing we wished
Stayed 6 nights in Mar 2020

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Beautiful hotel, good food and amazing staff 😁
Pool villa
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay at mook lamai. The property’s best feature is by far is amazing staff, who go out of their way to help you. Lovely pool and comfortable rooms too! Highly recommend.
Stayed 3 nights in Jan 2020

10/10 Excellent

Marugisu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This is definitely the place to be! Even though the hotel is not located at the beach, we liked the place for all it offers: good breakfast (à la carte), nice and clean rooms, swimming pool, awesome staff, shuttle service every day from 7 to 7, bicycle to use, organization of tours, roof top bar... The hotel is close to the village, there are a lot of restaurants around (the hotel restaurant is good as well!) and the beach (both sunset and sunrise beach) can be reached by walking, bike oder shuttle-service from the hotel. Ted the hotel manager is always available and really attentive.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Ko Mook. Very clean. Staff really friendly and helpful. Relaxing.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff Tuk tuk Service around the island which is great eg to go to the beach. Big room/ bungalow which was very refreshing thanks to stone walls and aircon. Great shower
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
A nice hotel to stay in Ko Mook. A bit far from the beaches but the free taxi service makes up for it. The service is phenomenal.
Stayed 1 night in Jan 2018

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here - staff very lovely and accommodating. We were upgraded to a pool side room at no extra charge on arrival. Good shuttle service to beaches and pier. If you're looking for a quiet Thai island stay in low season this fits the bill - would highly recommend.
Stayed 2 nights in Jul 2017

10/10 Excellent

Eric, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff, perfect location, peace
The hotel is perfectly situated between Charlie's Beach and the town. The ground are very well maintained. Rooms are spotless. Pool is nice. If you ask me, the staff makes the hotel. Amazing staff and manager:Nice, helpful, polite...and did i say helpful? The manager (Tit is his name...or i think it sounds like "tit") is the nicest person and will go ways to help you out. Prices are more than fair. If you are reading this review "big Tit", thank you for everything...you're the man.
Stayed 4 nights in Jul 2017

10/10 Excellent

Igal, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome. best hotel on the whole trip
Staff, especially the manager is awesome. They offer free taxi and bikes all day around. Fresh clean rooms, good pool, good returarant. All was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and friendly retreat.
The staff are exceptional. We received a very warm welcome and whatever assistance we needed during our visit. The restaurant was great with warm service. The owner Tid treated guests like family which made the small resort feel very homey. Great pool, very clean. Bed and pillows comfy. They provide bicycles and transport to pier and beach free of charge. Tid also arranged high speed ferry to Koh Lanta for us and pickup at ferry. We would highly recommend Mool Lamai.

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay - must be one of the nicest resorts in Koh Mook. Nice, spacious rooms with all the amenities you really need. Utid the manager will go out of his way to help you in any way he can. Great location on the island with walking distance to restaurants and short taxi ride to Charlie beach. Would definitely stay again.
Stayed 6 nights in Jan 2024

2/10 Terrible

FANNY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir. BEDBUGS
3 nuits dans cet hôtel. La première, nous avons eu une chambre avec une très forte odeur de produit chimique. J’ai compris par la suite qu’il s’agissait d’insecticide, que le personnel diffuse à volonté dans le but d’exterminer les punaises de lit. Ça a juste exterminé mes poumons et ma gorge. Nous avons eu une autre chambre, et cette fois ci j’ai été dévorée par les punaises de lit. La gérante est d’une mauvaise foi incroyable, accusant des mouches de sables. Les mouches de sable ne piquent pas la nuit, sous les draps. La chambre a été vaporisée à grand renfort de Raid insecticide, très toxique pour l’humain mais pas pour les bedbugs. Le staff, très gentil, m’a donné une pommade et m’a affirmé que j’aurais un dédommagement. C’est sans compter sur la gérante qui voit les dollars avant les gens, et nie catégoriquement les faits, alors que le personnel est parfaitement au courant. Forcément c’est plus facile de faire passer les clients pour des hystériques. Cet hôtel ne mérite pas ses étoiles. C’est une auberge de jeunesse déguisée, ni plus ni moins : trous dans les draps, oreillers crasseux, taches sur les serviettes et tissus tu mobilier. En somme le pire hôtel que j’ai pu avoir en dix ans d’allers retours en Thaïlande. Je suis toujours très choquée par le comportement de la gérante, les punaises de lit sont un problème de santé publique, et ça peut causer de sérieux dégâts pour des personnes allergiques comme moi. Jouer avec la santé des gens est un jeu dangereux.
Excrément de punaise de lit
Trou dans des draps, et pas le seul
Punaise de lit
Tâches diverses et variées
Stayed 3 nights in Nov 2023

10/10 Excellent

Tone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fab stay! So friendly and helpful with everything. Would love to go back and can highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Mook Lamai. The hotel is really nice and everything looks exactly like the pictures on the websites. The owner and the staff are really pleasant and give us good tour recommendations. Koh Mook is an quiet not really touristic island, that’s what you should now, if you want to go there. Thank you for our really good stay! Daniel & Katharina

10/10 Excellent

Tobias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches und zuvorkommendes Personal, saubere Zimmer und ein sehr praktischer Transportservice
Stayed 4 nights in Mar 2023

10/10 Excellent

Ingrid Gamst

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott resort og spa
Flott resort med flott basseng og fin restaurant med hyggelig betjening. Gratis hente og bringetjeneste.
Stayed 5 nights in Feb 2023

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij zijn 3 nachten geweest. Lamai is een goed verzorgd resort. De kamers zijn uitstekend. Ontbijt was goed. Wij hadden een kamer aan het zwembad. Personeel en manager zijn een luisterend oor. Alleen savonds Na 22 uur is het wat Rustig op koh muk.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect located in between Charlie Beach and center of the village. Extremely friendly and helpful staff who did everything to make you feel welcome and appreciated. Good food and free taxi service. We would definitely go back!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Helt ok frukost men lite dåligt utval och det är inte buffé så man beställer vid bordet. Bra restaurang trevlig personal. Liten och trevlig resort med bra rum. De har även egna tuck-tuck som skjutsar dit man vill gratis samt cyklar för utlåning
Stayed 4 nights in Feb 2020

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett fantastiskt boende med allt vad du kan önska
Ett fantastiskt boende med fina rum och en personal som alltid fixade för oss. Vi lånade cyklar och tog oss runt på ön och när vi skulle någonstans körde de alltid oss. Åker vi hit igen kommer vi bo på detta hotellet.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz toll geführtes kleines Ressort. Nicht direkt am Strand aber trotzdem zentral gelegen. Sehr saubere Zimmer und extrem freundliches Personal. Restaurant für Frühstück und Abendessen absolut zu Empfehlen.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majoituimme viisi yötä. Omistajat erittäin ystävällisiä. Ilmaiset kyydit ilta 19 asti mopotaksilla minne vain saarta. Siisti resortti, aamupala valittiin listalta. Kävelymatkan päässä kylän keskusta, jossa ruokapaikkoja ja marketteja. Marketti myös vastapäätä resorttia. Kokonaisuutena erittäin hyvä hintalaatisuhteeseen nähden. Ei valittamista.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personalen mycket tillmötesgående, alltid trevliga och Hjälpsamma.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Allt helt perfekt. Vänlig personal som fixar det man vill. Gratis taxi och man får låna gratis cyklar. God mat på hotellet till bra pris. Återkommer gärna igen.
Stayed 2 nights in Dec 2019

10/10 Excellent

Rami, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant et sympathique. Un service de taxi gratuit pendant la totalité du séjour. Une petite douceur (cake chocolat, muffins banane..) offerte toutes les après-midi (laissée dans la chambre). Nous avons adoré ces petites attentions. Des vélos gratuits sont également à disposition. Ceci fut très pratique pour le déplacement sur l'île vu qu'elle est petite. Le petit déjeuner est cuisiné avec beaucoup d'amour et c'est très bon (surtout les pancakes). Je recommande vivement cet hôtel qui vaut le détour. Vous y êtes accueilli comme un membre de la famille. Nous avions les larmes aux yeux en quittant l'hôtel ainsi que l'île de manière générale.
Stayed 2 nights in Dec 2019

10/10 Excellent

Sergej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีเกือบทุกอย่าง แต่ไวไฟไม่ได้แจ้งรหัสและ เครื่องทำอุ่นก็ยุ่งยากหน่อย ทีวีก็ไม่สัณญาน แต่โดยรวมอย่างอื่นถือว่าดีครับ
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr Gut........aber nicht überall
Die guten Bewertungen sind durchaus berechtigt, wenngleich man für den Preis durchaus auch etwas mehr erwarten kann. Die Zimmer sind gerade ausreichend groß, wobei die Klimaanlage bei jeder Einstellung unwillkürlich in Richtung Bett bläst. Kritik will ich auch an der geringen Höhe der Toilette äußern, deren Toilettensitz billigste Qualität aus dem Baumarkt sein dürfte. Für den Preis des Hotels könnte man durchaus etwas mehr/bessere Ausstattung erwarten. Dennoch sehr sauber, essen und Massage gut und die Hotelleitung tipptopp.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Anlage mit super Service
Super Anlage, super Service, auch Hotelfremde dürfen die Anlage mitbenutzen.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sehr freundliches und hilfsbereits Personal. Der Pool ist groß und lädt zum entspannen ein. In das Zentrum läuft man etwa 5-10 Minuten. Zum Charlie Beach sind es ca. 5 Minuten mit dem kostenlosen Taxi vom Hotel.
Stayed 3 nights in Mar 2019

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Annica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt med lite djungelkänsla
Fint hotell en bit från stränderna. 15-30 min promenad annars skjuts med hotellets taxi. Mysig miljö och god mat.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jerry, Tammisaari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, book no other!
This was an incredible place, we felt very welcome from the minute we arrived. The host was every day from moning until evening around helping his guests with everything from arranging trips on the island to giving you a ride with their taxi-motorbikes wherever you wanted to go. He even made all the arrangements for us how to travel to our next destination in the most convenient way. I give him and all his friendly staff five stars! Must be the best hotel on the island with the biggest amazing pool. Don't miss this!
Stayed 5 nights in Feb 2019

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Großartig!
Das war während unseres Thailand Urlaubs der beste Aufenthalt :) Das Zimmer war ein Traum, Essen sehr gut und die Betreuung hervorragend. Es gibt einen gratis Taxiservice zu den Stränden und zum Pier, sowie auch gratis Leihräder - wir sind mit denen überall gut hingekommen, die Insel ja nicht ganz so groß. Der Hotelmanager ist uns sehr ans Herz gewachsen, hat sich um alle Gäste liebevoll gekümmert und hat mit uns sogar einen Sonderausflug gemacht um das Meeresleuchten zu erleben - das werden wir nie vergessen! Ein perfekter Aufenthalt, wir kommen bestimmt wieder.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helmi Koh Mookilla. Mahtava henkilökunta. Siisti moderni huone, hiljainen ilmastointi. Henkilökunta puhuu hyvää englantia ja järjesti kaiken tarvittavan. Suosittelemme snorklausmatkaa Koh Kradanille. Hyvät hierojat spassa. Aamiainen valitaan listalta. Erinomainen paikka
Stayed 5 nights in Jan 2019

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karin50
Jättefint hotell, vi hade rum med poolacces. Rena, fräscha rum. Jättegod och bra frukost. Vi åt även bra lunch här som var prisvärd och bra. Hotellet ställer upp med gratis skjuts till stranden eller om man vill åka till en restaurang. Personalen och managern var otroligt serviceminded och välkomnade oss med info om ön, hotellet mm. Kommer bo här igen om jag återvänder. Kan varm rekommendera detta hotell med personal!
Stayed 2 nights in Jan 2019

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist augenscheinlich das beste Hotel der Insel. Sehr schön.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Abgelegen aber gut.
Kleines, familiäres Hotel etwas abgelegen, aber auf der kleinen Insel ist das nicht schlimm. Gratis shuttle zu den Stränden, Minimarkt direkt gegenüber.
Stayed 4 nights in Oct 2018

10/10 Excellent

conny, berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes familiengeführtes Resort
Das Mook Lamai Resort und Spa ist ein sehr schönes , kleines Resort auf Der schönen Insel Koh Mook. Bungalows sind sehr modern eingerichtet und sehr sauber. Toller Pool und sehr leckeres Restaurant, tolle Massage. Vielen Dank an Tid für die Organisation der Ausflüge und unserer Weiterreise. Sehr familiär und freundliche Atmosphäre.. unsere Tochter liebte die Katzenfamilie und hat nun das Miauen gelernt ;-)
Stayed 4 nights in Mar 2018

10/10 Excellent

Lobna, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleur hôtel de l'île ..
Le personnel au tooop hyper gentil ils prennent soins de nous on est comme à la maison. Très serviable et font tout pr que le séjour soit agréable. Nous avons trooooop aimé. La nourriture je vous en parle même pas .. une dinguerie Franchement tout était bien je n'ai aucune critique négative à faire Merci à eux !!! On était dégoûté de partir.
Stayed 3 nights in Mar 2018

10/10 Excellent

Jarno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐⭐⭐⭐⭐
Äärimmäisen hyvä euroopalais tyylinen palvelu. Omistaja pariskunta puhuu erittäin hyvää englantia ja pitivät huolen aamusta iltaan että asiakkaat viihtyvät. Todennäköisesti saaren paras resortti. Ainoana miinuksena sijainti koska ei ole rannalla mutta mopotaksi kyyti resortista rannalle ja takaisin maksuton vaihtoehtoisesti resortin omia fillareita voi lainata ja ajella niillä rannalle Sunset beachille (paras ranta) matkaa n.2km. Resorttia vastapäätä pieni kauppa.
Stayed 4 nights in Mar 2018

10/10 Excellent

Annamaria, Seinäjoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tyylikäs pieni hotelli
Olimme kahden Thaimaan lomalla ja viivyimme hotellissa neljä päivää. Ei ole rannan läheisyydessä, mutta siinä olikin sitten ainoa heikko puoli.
Stayed 4 nights in Feb 2018