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Reviews of Sunset Cove Resort

3 out of 5
Sunset Cove Resort
78/11 M.8, Ko Pha-ngan, Surat Thani

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 9 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most lovely people, always helpful and cheerful. Beautiful hut and fantastic pool right on the beachfront. Brilliantly situated next to excellent restaurant, Benjamin’s; very cool cafe (great coffee), Art Cafe; a beautiful Yoga centre; and a lovely Thai Massage place.
Stayed 7 nights in Aug 2019
Response from Ben on 24 Aug,2019
Thank you very much for choosing us. We hope to see you again next time. Best regards,

8/10 Good

nigel

Liked: Cleanliness, staff & service
Great Beach
A beautiful location with an amazing scenic view. Warm friendly staff. Rooms a little dated, but the great location made up for this
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID. Awful, run down & dishonest people.
AVOID! Is a dump! I arrived and left immediately. Place was empty apart from one other room yet I was given a room way away from anything along long rotten wooden walkways, no railings. It was dangerous and creepy even in daylight. Manager said it was better to book somewhere else rather offer a solution, she said I would get a full refund. It seemed odd at the time but now they are refusing the refund, so a good way to get paid for nothing, or so they think! I shall challenge this with my credit card company. Non provision of services. Dishonesty also! The Manager even said herself she thought it overpriced. Half the price would still be way too much. Place is tatty, looks nothing like the photos, room was beyond basic, whole place is just rotten wood waiting to collapse. Not a good beach, staff not there all the time, was offered an alternative decrepit bungalow way away from anything also, wasn't really a solution. They aren't even cleaned daily for the over inflated rate?! Hotels.com shouldn't do business with these people.
Stayed 2 nights in Jul 2019

10/10 Excellent

Zohra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Amazing resort. No complaints!
Stayed 2 nights in Dec 2018

8/10 Good

Larissa, Vancouver, BC

Liked: Cleanliness, staff & service, room comfort
Simple on the beach
Really enjoyed our stay at Sunset Cove. It’s quite basic and simple but that’s all we needed when we were spending most of our time out and about on the island. The staff are very helpful and accommodating and organized the driver to pick and drop us off many times which saved us a lot of money in more expensive taxi fares. Overall would reccomend!
Stayed 2 nights in Jul 2018

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Thailand
Stayed with my mum for 3 nights at sunset cove resort which was the highlight of our trip! Beautiful pool, amazingly helpful staff and the best views! Great place on the beach to relax or pick up a scooter to explore the island from. You won't regret booking here... we will be back!
Stayed 3 nights in Jun 2018

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great breakfast, best location

8/10 Good

David, UK and Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location and Friendly
We had a great time relaxing in a beautiful location with the pool and restaurant overlooking a beautiful beach. Staff are very friendly and provided free transfers. Food was cheap and tasty. Only thing to add was the rooms need updating but we spent most of our time by pool!
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic resort
This place was heavenly and right on the beach. Friendly staff, clean surrounds beautiful and lush with plants. The pool was overlooking the ocean and all along the short stroll on the beach are a number of delicious food bars to eat at. Also, yoga daily down near the pirate bar.

8/10 Good

Verified traveller

Liked: Staff & service
nice place. best thai food.
the staff is very nice and friendly. and the thai food at the restaurant is really, really good ! rooms are old, would need some to be refreshed and the bathroom look ugly, old with the wooden bathtub but hopefully the rest if fine. The view from the front side is heaven on earth! The safe is very tiny, can not put a laptop, not even an ipad.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mario

Liked: Staff & service

10/10 Excellent

cindy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely laid back resort
Great resort with many different room prices. Nice beach. Very well tense, lovely clean rooms. Great, reasonably priced food. Thanks for a lovely stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. In this hotel they're cleaning the rooms every two days. Not enough! 2. They don't put toilet paper in the room. You need to get it from the lobby. 3. There is no face towels in the room. 4. The Wi-Fi connection is very bad. 5. There is a bug's problem all over the hotel (ant's, fly's, mosquito's) 6. In the room the television is separate from the bed room and there is no air-condition where the television is. 7. The knowledge in English by the hotel stuff is very poor.

10/10 Excellent

Anishkumar Shantilal, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Place for Couples
Overall, very good experience. Excellent location. Good swimming pool, food and neighborhood. Nice beach. Friendly and helpful staff. Value for money

10/10 Excellent

Anishkumar Shantilal, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Relaxing
Resort is good for relaxing. Good ambience. Excellent Beach, swimming pool, location. Helpful and smiling staff. Overall, very good experience.

4/10 Poor

ryan, Los angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No thank you
We arrived at the ferry terminal right as the hotel shuttle was picking up another couple! We informed the driver we too were staying at the sunset cove! The driver made a call back to the resort to confirm! No one answered so I tried show him my confirmation e-mail he did not want to be bothered in fact was extremely rude and told us to take a taxi! So we payed a taxi to take us and arrived at the resort the same time as the other couple only difference was they got a free ride and we payed! When I explained our experience to reception they gave us blank stares followed by an insincere apology! I would not recommend this place to anyone as for the price there are much cleaner more well kept friendlier places on koh phangan! Reason for an extra star is that it was right on the beach and one staff member that worked in the restaurant gave great service with a smile!

8/10 Good

enve, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm place, excellent pool but a bit stony beach
Nice place to relax with comfortable bungallow. Pool is great for an amazing sunset. It is next to the bit stony beach with shallow sea. Value for money. Open-air bathroom is a big fun.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Super little place in a beautiful peaceful spot. Great, friendly staff, comfortable room, perfect beach front location. Good bars and restaurants along the beach, spectacular sunsets. Woukd return at the drop of a hat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fabulous pool and view
Lovely stay at the Sunset Cove for one night. Staff was lovely, breakfast was also nice. We stayed in the basic room which was clean and comfortable. The best asset of his hotel is the pool and view! Would stay here again.

10/10 Excellent

Victoria , R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, good breakfast, nice sunsets
The staff are so friendly and helpful, breakfast was lovely, bed very comfortable and the shower temperature was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Ko Pha Ngan!
Beautiful views, great pool, delicious food and wonderful staff. The only things we didn't like: American breakfast instead of Thai (eggs and pancakes) and the rooms could have been a bit cleaner and cozier. These drawbacks were small in comparison to the positive qualities of this hotel. Definitely recommend to young couples traveling through the islands!

8/10 Good

Stuart, Oxford, UK

Liked: Staff & service
Fantastic staff & lovely location - room needs TLC
Excellent location, with picturesque cove beach. Very tranquil and relaxing part of the island. Staff at hotel were fantastic, and always ready to help with a massive smile! Lovely pool overlooking the sea. Room was OK given the price paid, but could do with a refurb - AC didn't work too well, and semi-outside bathroom wasn't in the best condition. Better rooms available next to pool for a little bit extra which I would recommend.

4/10 Poor

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mosquito torture. Outdoor bathrooms are a nightmare. Very isolated. Good staff.

10/10 Excellent

shachar, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
The hotel is a bit old and the rooms aren't spotless but the overall feeling is perfect. The rooms are engulfed in a lot of green plants and tress and the pool area which is just on the beach makes for both a great place to spend your day an for a breathtaking view. The staff is extremely kind and helpful and even though the hotel is a bit far from everything, you still have plenty of restaurants and activity in the vicinity.

8/10 Good

Paul, kent, uk

Liked: Staff & service, room comfort
a little out the way but very nice
Staff very friendly, breakfast is good. Rooms are nice, didn't expect an outside shower and toilet but got used to it and was kind of nice. Cleaners only clean every 2 days and not very well. Bed etc was done ok but no new glasses and old rag left on our just cleaned washing. Did not expect so many children either and all the way from Germany!

8/10 Good

Cath, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
travelling around thailand
stayed for 2 nights in the basic cottages, which were perfectly fine for our needs. Location was great quite authentic and not commercial depends what you want.Staff very helpful and pool not too busy at all.

8/10 Good

Pete, British Columbia

Liked: Cleanliness, staff & service
Lovely location, great beach and snorkeling
Enjoyed our stay,friendly and helpful staff. Cute, if rustic facility at wonderful location. They provided transportation to and from the ferry terminal.

10/10 Excellent

Marc, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and staff
Lovely quiet resort with a small beach. Beautiful location and amazingly friendly staff.

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stéphane, Port Vendres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel emplacement bel hôtel personnel charmant piscine accès plage buffet généreux tout est parfait nous avons passé un très bon séjour au calme
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Nice hotel, small however which can give a feeling of being too close to other hotel guests. Better beaches in other places on the island.
Stayed 3 nights in Feb 2020

10/10 Excellent

luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familial très agréable
Très bon hôtel bien situé sur la plage de haad chao phao. Proximité des commerces et des restaurants. Le personnel est adorable, le bungalow pourtant le moins cher est très propre et confortable. Belle plage devant l'hôtel avec des couchers de soleil magnifiques. La piscine est grande et très agréable. Le petit-déjeuner buffet est varié et de bonne qualité et quel bonheur de déjeuner au bord de l'eau. L'hôtel est très bien entretenu avec une végétation magnifique. Nous n'avons pas testé le restaurant qui nous a paru un peu cher par rapport aux autres dans le secteur. Dernier point positif le transfert gratuit depuis et vers le port le jour d'arrivée et du départ. Bref je recommande vivement ce petit hôtel familial dans un écrin de verdure face à la mer !
Stayed 4 nights in Feb 2020

10/10 Excellent

MaximilianF, Stuttgart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiger Service und Hilfsbereitschaft. Wir waren sehr beeindruckt. Ein großer Dank noch einmal an das Hotelpersonal!
Stayed 3 nights in Feb 2020

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
Charmigt och strandnära
Mysigt och charmigt hotell med små söta bungalows precis vid stranden. Underbar personal!
Stayed 3 nights in Dec 2019

8/10 Good

Svein

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une superbe piscine à débordement, un cadre idyllique dans une verdure luxuriante Le petit dèjeuner en face de la mer un régal On vient vous chercher gratuitement ai port thong Sala à kho phangan il entre 7ou 8 km
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Great location, large pool with beautiful ocean view. Family room consists of two adjoining rooms, which is very practical although rooms are simple. Breakfast is nice, enough choice and everything fresh. It’s a quiet place, no lively restaurant of bar but next door is a great one and more choice is at walking distance.
Stayed 5 nights in Jul 2019
Response from Ben on 24 Aug,2019
Thank you very much for visit us. Have a good day.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
ホテルの目の前がほぼプライベートビーチで、数件のホテルの宿泊客しかいないため、とても静かでのんびりできました。海は砂地の遠浅でシュノーケリングには不向きですが、カヤックを50バーツ/1h で借りられます。 シュノーケリングには徒歩15分ほどのシークレットビーチに行くと魚が結構見られました。 ホテルの設備は古さを感じさせますが、スタッフがみなさんにこやかでフレンドリーです。部屋の掃除が2日に一度とのことで、気にはなりませんでしたが、お水の補充が忘れられていました。言えばもらえたと思います。タオルはバスタオルをいつでも借りられます。 チェックアウトは12時ですが、サムイ行きのフェリーが16時半だと言うと、スタッフの方からチェックアウトを好きなだけ延ばしていいと言ってくれて、とてもありがたかったです。最終日までしっかり海で遊んでシャワーもしてチェックアウトができました。 のんびりしたい方にはぜひおすすめしたいホテルです。
Stayed 3 nights in Apr 2019

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle surprise
Quelle belle surprise ! Malgré des avis négatifs , je suis allé dans cet établissement . Nous sommes dans le Nord de l ile ; de ce fait , la majorité des hôtels se trouvent dans des environnements " sauvages " , à la Balinaise .... L hotel est réellement bien situé et la photo est vraie, la piscine est en bord de mer . possibilité de louer snookeling et kayak Les bungalows sont très corrects ( clim , réfrigérateur qui fonctionne, propre et bien agencé, et terrasse suffisamment grande pour apéro pour 10 Personnes) La salle de bain est à la Balinaise , avec eau chaude et fonctionnelle Le personnel est réellement très sympa, souriant , curieux ,rigolo, soucieux de votre bien être, disponible et arrangeant . il propose le petit déjeuner et les repas : tout est super bon ! et à des prix normaux Ils sont copains avec l agence de location de scooters à 40 Mètres ( Hut location très bien) et le 7/11 à 70 Mètres. Pour résumer : très belle adresse avec personnel extra ( et ambiance Balinaise ) . Un super coup de cœur !
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hautement recommandable. Ce ressort est constitué de bungalows disséminés dans une petite forets. C'est calme et agréable et frais. Le restaurant est au bord de mer avec une grande piscine mais la mer est à nos pieds il suffit de descendre quelques marches pour être dans l'eau. Tout ici est très propre, calme et avec du personnel des plus agréable, serviable et sympathique. Les bungalows sont grands et tout en bois de qualité et il y a de grandes fenêtres. Idée originale, on peut disposer des crèmes laissées par les touristes précédents cela nous a été fort utile puisque la sécurité de l'aéroport nous avait retiré notre crème solaire. Pour profiter de ce paradis, choisissez les sections a ou b, car la section c est trop près de la route.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2018

2/10 Terrible

LE BOT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuyez. Allez juste à côté
Horrible !! Nous ne sommes même pas resté. Les chambres sont catastrophique, l’endroit dessert, la piscine salle.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel am Strand mit großem Pool... mit Bildschöner Sonnenuntergang
Stayed 8 nights in Oct 2018

8/10 Good

Gianfranco

Ottimo soggiorno
Mi sono trovato bene. Posizione sul mare molto suggestiva, personale gentile ed efficiente, colazione completa e abbondante. Piscina con lettini proprio sulla spiaggia.
Stayed 4 nights in Aug 2018

10/10 Excellent

Je, Sp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Personal und schönes Resort. Wir würden wieder kommen.
Stayed 7 nights in Aug 2018