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Reviews of Arima Kirari

4 out of 5
Arima Kirari
292-2 Ikenojiri Arimacho Kita-ku, Kobe, Hyogo-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 109 reviews" "
Rating 8 - Good. 51 out of 109 reviews" "
Rating 6 - Okay. 9 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Stayed 1 night in Sep 2023

10/10 Excellent

scot

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel… had breakfast included, which was very yummy. Hotel at the top of the hill z..quick walk to the town, but the walk back is a killer! There is a shuttle but it’s only drops. And picks up at the train station.
Stayed 2 nights in Sep 2023

10/10 Excellent

MR SURASIT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All our moment is great time :) Thank you for nice hospitality given to us :) Cheers !
Stayed 1 night in Jul 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arima View Hotel
They have a variety of onsen, which has made the experience more interesting. Their food for both dinner and breakfast was good.

8/10 Good

Andrew, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good onsen.
Went there on Sunday for a 2 day stay. The hotel's public spa was way too crowded. So we only used the hotel's private spa which was good, much less crowed, but without an outdoor pool. It has a steam sauna room though. Room was spacious with a view. Dinner was kaiseki and served in our room. The first night's kaiseki dinner was disappointing. It was great to look at but lacked flavor. The Kobe beef was over cooked and smeared with too much sauce. Totally destroyed it. However, they redeemed themselves with a wonderful kaiseki the second night. Earned them an extra star. I researched transportation prior to going there but got confusing information. Once I got there, I found 2 easy routes. Go to Sannomiya station, take bus at bus stop M4, and you'll find yourself in Arimaonsen. However, those buses don't run frequently. Alternatively, take the subway to arimaonsen from sannomiya station. This route require transfers, but the transfers are simple, involving just walking across the platform to another train. No chance of getting lost.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We met nice and helpful staff in reception and restaurant. Our package includes half-board. Dinner was so-so, and I like the breakfast more. It was just not flexible in the way that we must make a call as to get the hotel to pick us up from station. We ended up taking taxi even though it's only 2 mins ride given the steep slope. Overall, my friend and I both like the hotel :)

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dinner and great staff
Stayed during the New Year holidays. The staff were all polite and accommodating. Our room was a basic, small tatami room. The hotel has a spa resort with gold, silver, and outside baths (roten). The spa is open to public, but if you prefer not to use it, you have a choice to use their hote-guest-only baths. You can lend pretty yukatas. We expected a buffet dinner, which I normally do not prefer, but it was a full-course kaiseki dinner, starting with a welcome wine. It came with beautiful assorted appetizers, sashimi plate, two hot pots, tempuras, individually cooked rice with crab meat, and dessert (and some more dishes in between). Breakfast was a buffet, but it wasn't too crowded. I stayed at the Arima Grand Hotel several times, but as the hotel is bigger, their buffet was way too crowded and too busy. Overall, we had a nice stay.

8/10 Good

Kay, R

Liked: Staff & service, property conditions & facilities
Nice dinner
I expected a buffet dinner which I don't really care for but it was a full Kaiseki course dinner. The service was excellent, too. I'd like to use this hotel again.

8/10 Good

Kai Chuen

Liked: Cleanliness, property conditions & facilities
Good location

6/10 Okay

Wai Kuen

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

jerry king keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoying for such holiday in here

10/10 Excellent

Sun Wai Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Oct,2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lung Kam, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend spring baths.
The bed is no good, we have stiff stiff backs after two nights.

6/10 Okay

Wilson, uk

Liked: Staff & service, property conditions & facilities
arima hotel
We went as a family around xmas time and it was really busy. Not very clear direction of how to get there as we drove by car. their onsen was splitted into hotel one / public one. THe public one was so crowded it was hard to have an enjoyable time.

8/10 Good

CHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kazuma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
太閤の湯(入浴施設)へ旅館内からアクセスできるのが大変便利でした。
Stayed 1 night in Apr 2024

6/10 Okay

イツヒサ

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service
とても素敵な時間を過ごすことができました。 又来たいです
Stayed 1 night in Mar 2024

10/10 Excellent

JONGHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

YUET SHEUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比佳的温泉酒店
性價比佳的住宿，尤其晚餐，值得推薦
Stayed 1 night in Dec 2023

10/10 Excellent

Jaeseung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

NAYUL

Stayed 1 night in Nov 2023

8/10 Good

HAYATO

Stayed 1 night in Oct 2023

8/10 Good

MAN MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

KENICHI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の前にきつい上り坂がありますので、不安な方は送迎バスを利用されると良いです。 朝食がとてもバラエティ豊富で美味しかったです。
Stayed 1 night in Sep 2023

10/10 Excellent

Hei Man Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

??

Stayed 1 night in Aug 2023

8/10 Good

Chihiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

yuri

Liked: Cleanliness, staff & service, property conditions & facilities
料理も美味しく、温泉もとても良く 大満足でした。
Stayed 1 night in Aug 2023

8/10 Good

KIM WAH

Travelled with family
性價比高的酒店
性價比高的酒店。距離溫泉街有點遠,但全日有免費穿梭巴士接送。由於有日歸溫泉部份,故整體面積都較大,而且有齊金、銀湯。package內晚餐十分精緻。
Stayed 1 night in Aug 2023

10/10 Excellent

Shuk Fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意的溫泉之旅
溫泉很好，一共有兩層，也有露天風閭。 十分清潔，床鋪舒適。 客服很貼心，下雨天會接送我們。 晚餐很用心，食物精緻。 需要改善的可能是早餐方面，選擇雖然多，不過質素普通，魚吃起來很乾。 還是很推薦大家入住，家人們都很滿足。
Stayed 1 night in May 2023

8/10 Good

KAZUHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事は特に夕食はどの料理もとても美味しかったです。それと有馬ビューホテル当時の設備が全て新しくなっており気持ち良く過ごせましたが、寝具が薄くてマットレスでも下に引いてもらえたら良かったと思います。
Stayed 1 night in Jun 2023

8/10 Good

MISUZU

Stayed 1 night in May 2023

8/10 Good

WAI HON RICKY

Stayed 1 night in May 2023

10/10 Excellent

WAI LING

Stayed 1 night in Apr 2023

10/10 Excellent

pan jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滿意！ 非日語溝通不夠順暢！ 其他方面都很不錯！
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很舒適,但前台個別員工態度欠佳, 溫泉晚餐很普通,也不太好吃, 但自助早餐卻很好 溫泉分了大眾及酒店客專用,大眾的溫泉款式很多,除了金銀泉,還有濕蒸乾蒸及露天泉等, 但缺點是太多人,某些溫泉限人數須排隊等待. 酒店客用的溫泉少人很多,只有金銀泉,但環境不錯,很舒適
Stayed 1 night in Mar 2023

10/10 Excellent

Pui Ching

Stayed 1 night in Mar 2023

8/10 Good

??

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
지하철 역에서 숙소까지 거리상 가까우나 마지막에 가파른 언덕길이 있으니 짐이 많으신 분들은 주의하시면 좋을것 같습니다. 옵션별로 다를 수 있지만 저녁식사는 가이세키 였고 조식은 뷔페식이었습니다. 가이세키는 처음 먹어보는 요리가 많아서 회를 좋아하지 않으시는 분들은 호불호가 갈릴 수 있을것 같습니다. 호텔 지하에 숙박자 전용의 게스트 온천과 2,3층에 우리나라 찜질방 같은 커다란 스파시설이 있습니다. 스파시설은 숙박 하지 않더라도 이용 가능해서 주말에 이용했던 저는 사람이 많아 이용하지 않았습니다. 지하에 있는 게스트 온천은 이용자가 적은 편으로 편하게 이용 했습니다.
Stayed 1 night in Mar 2023

10/10 Excellent

MAN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Kyung Sook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들 모두친절하시고 즐거운 료칸 경험 이였습니다.
Stayed 1 night in Jan 2023

8/10 Good

PENGYU

Travelled with family
Liked: Cleanliness, staff & service, room comfort
食物很好吃、有接駁車方便，但房間煙味很重，除此之外值得推薦！
Stayed 1 night in Jan 2023

10/10 Excellent

Ting Ting

10/10 Excellent

Leung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Martin

4/10 Poor

Viphu

Stayed 1 night in Dec 2022

10/10 Excellent

Yuk Lin

Stayed 1 night in Dec 2022

6/10 Okay

tsz ling

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
All the things are too old
Is it the time to renovate the hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Siu May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are super helpful. Although they are not good at english, they tried their best to explain the courses for us! so impressive! And the onsen is nice, big, and not too full of people
Stayed 1 night in Nov 2022