"The room was fine, the staff were helpful and the breakfast was good. However, the bed I got was so firm that my hips would hurt if I laid there for too long. But if you don't mind overly firm mattresses, this is a fine hotel for tourists. "
"The first room we had was dirty so they quickly changed us to a clean room. They are militant about taking your shoes off here, we loved the free dessert bar, but overall the hotel was absolutely packed with tourists and kind of crazy. The staff, however, went above and beyond to take care of every need we had. The rooms are small for us Americans but the bed was comfortable. "
"The staff were very nice. The property itself is in serious disrepair. Stains all over the carpets in the hallways, gouges out of the walls most likely from luggage and carts. Mini refrigerator in room has a working light inside but nothing cooling.
The breakfast is plentiful and poor quality. Cold food that’s supposed to be warm, dry flake apart pancakes, bland food.
Do not spend the money to include breakfast.
All in all a decent location to walk about, or catch the train but would never stay here again. "
"Thoroughly enjoyed our stay here. The Hotel has an excellent location. It is next door to the Metro for easy access. There are some great restaurants in the area and if you like Starbucks that is just down the road. Very clean 5-star hotel in my opinion. Room was spacious for Japan standards."