Reception

Reviews of Kobe Plaza Hotel

3.5 out of 5
Kobe Plaza Hotel
1-13-12 Motomachi-dori, Chuo-ku, Kobe, Hyogo-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 221 out of 654 reviews" "
Rating 8 - Good. 276 out of 654 reviews" "
Rating 6 - Okay. 117 out of 654 reviews" "
Rating 4 - Poor. 30 out of 654 reviews" "
Rating 2 - Terrible. 10 out of 654 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kam

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will always be my favorite place to stay in Kobe! It is very close to one of my favorite places (Ring Soul, a pro wrestling bar), it is very close to Motomachi station, not too far from Sannomiya station, and it's close to many places to shop and eat! During my last stay, the shower and bath facility I had was simply wonderful, absolute luxury! The staff are always friendly and helpful. I don't want to stay anywhere else!
Stayed 14 nights in Mar 2024

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Location Kobe Hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Hozaifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property inside and literally in front of the train station. The room was really nice and i loved the TV actually had streaming options that you could chromecast from your phone so that was a plus (most hotels i stayed at only had TV which was limited). There is also a really great shopping street behind the hotel which was really nice. I would def stay here again when i retuen.
Stayed 1 night in Oct 2023

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable bedding location very convenient near train station very nice toilet and like kettle/ dishes in room.
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave a 3 star because the room for standard double really felt like you were in jail. Very nice one, but it felt too dark, no windows, and the layout didn't feel pleasant. Maybe another grade room is better, but this one felt "sad".
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Tsukasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the perfect location, across from JR train station.. the rooms are very new and the staff although don’t speak English are well equipped to serve foreigners. And the hotel is right in the middle of the best affordable restaurant’s. You couldn’t ask for anything more. Definitely my go to hotel now
Stayed 7 nights in Apr 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to Motomachi station, walking distance from Meriken park, and there is a wonderful pro wrestling bar a very short walk from here as well! It was perfect for everything I needed. I will stay here again!
Stayed 1 night in Jan 2023

10/10 Excellent

HYO SEOK

Stayed 1 night in Jan 2023

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2022

10/10 Excellent

satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with good price. The roon was vevy clean and luxuary.
Stayed 1 night in Jul 2022

10/10 Excellent

Satoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel in a very convenient location with fantastic price! Good for a business trip.
Stayed 1 night in Apr 2022

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in front of Motomachi station, super convenient, have access to 3rd floor lounge. My room only had a fake window but didn't bother me that much. The hair dryer wss really good. Would stay again.
Stayed 1 night in Dec 2021

8/10 Good

Regesh

Stayed 1 night in Oct 2020

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from the station!
Super conveniently located right across from the station. My room was relatively quiet but the building itself and amenities were a bit older. I’d recommend it and stay again. Check-in was easy and I had no issues while there.
Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient comfortable hotel with friendly staff
A very pleasant hotel which is very convenient to the city and train station also Chinatown. Hotel room us very comfortable and quiet. Laundry and cleaning is superb with very friendly and efficient staff who spoke very good English and were very helpful. It is very good value and i would highly recommend it.
Stayed 4 nights in Nov 2019

10/10 Excellent

Elizur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Andrew, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and room were in good condition. The bed was super hard and the bathroom was a bit small. Staff were friendly. Breakfast ends at 9:30 and you really have to aim to be there about an hour before that. They stop putting food out at around ten to 9 and at a quarter after they had startwd packing things up.
Stayed 1 night in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Kobe
Comfortable, clean and convenient hotel in the centre of Kobe. Only stayed one night but had no complaints.
Stayed 1 night in Oct 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location hotel
Perfect location for Motomachi shopping district. Great bakery (Isuzu bakery) around the corner, a must try if you are in the area. standard hotel bathroom. Bed=semi double. washing machines available = 300 yen per 4.5kg load (no need to provide your own washing liquid). Didn’t have breakfast at hotel so cannot comment
Stayed 2 nights in Oct 2019

8/10 Good

Carah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly acceptable for our 9pm arrival and 8am departure. Hotel is a small capsule hotel with a very small bathroom. My y’all partner had to duck and couldn’t stand upright in the shower, and the bed was not comfortable but it was safe and directly across the street from a convenient subway stop.
Stayed 1 night in Oct 2019

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean but to small of room and bathroom for 3 people
Stayed 1 night in Sep 2019

8/10 Good

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Good hotel, good price. Satisfied.
Stayed 1 night in Jul 2019

10/10 Excellent

GhulamShabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
it was wonderful stay.Staff was pretty and location was good .
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

准阳

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and in the middle of everything
3 mins from the train station, lots of good food and shops all around it. I love this place

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Doug, Napa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Motomachi station
Easy to get to. Staff helpful. Close to shopping restaurants and transit to other points in city. Accommodated leaving luggage pre check-in and post checkout. Room small typical for least expensive rooms in Japan but had everything we needed too be comfortable.

10/10 Excellent

Jacquie, Be

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, nice, pretty
The room service was great and adaptable, the window view vas interested.

8/10 Good

Dennis Mayer

Liked: Cleanliness, staff & service
Functional and clean

10/10 Excellent

Kalani, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Subway, JR, and Chinatown.
The room was fairly small, but overall just right since we were not in the room much. Bed is comfy. Next to a coco curry ichiban (favorite). There was a laundry room. Close to many other eateries.

8/10 Good

Constance, Long Beach CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe Rocks
great location on edge of Chinatown. able to walk in a more or less straight southernly route to the prettiest Part of Kobe Port at night. super clean modern rooms but just a snig small even by Japanese standards! especially the Bathroom but at least a deep soaker. All in all it stiffened our resolve to be even more organized on future travels.

8/10 Good

Ken, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great.
Very convenient location - just in front of JR and Hanshin stations. The room is clean and tidy so sufficient for good sleeping.

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Victoria, USA

Disliked: Property conditions & facilities
Ok

10/10 Excellent

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location/noise tradeoff
This was a really great place, especially for the price. The incredible location was both a very good, and possibly somewhat bad point, depending on how much train/street noise bothers you. It's literally across the street from motomachi station, which also basically gives you city center at your doorstep. Night time is quiet, but train noise starts about 6 am or so. It didn't bother us too much, but it might some people. For me, it was definitely worth the great location. The hotel and room overall were pretty nice.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely convenient location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Room, Good Location, Poor Shower
Room was fantastic for the price. Desk area was efficient for getting work done. Location right across the street from JR/Hanshin Motomachi station. My only complaint is the bathroom was so-so compared to other hotels in the area; the shower temperature was fairly inconsistent.

8/10 Good

nanbigeyes, bangkok,thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near subway and jr
nice room , clean and comfort facilities Convinion to travel by jr or subway Hotel Staff can speak english

6/10 Okay

walk see & eat, Ong

Liked: Cleanliness, staff & service
Disliked: Room comfort
Windows not openable. Room & Toilet too small
Nice location. Good pricing. However, windows are not openable for smoking rooms. Luckily had Air-Purifier Machine to nuetralize the smoke. Room is very small & toilet too. I have to sat at a little angle in order to use the pedestal pan. Staffs at reception have very good command of English. And recommended us to a good and popular Teppanyaki Restaurant for Kobe Wagyu dinner at Sannomiya! Plus point!