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Reviews of Nakanobo Zuien - Adults Only

4 out of 5
Nakanobo Zuien - Adults Only
808 Arima-cho Kitaku, Kobe, Hyogo-ken

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 84 reviews" "
Rating 8 - Good. 12 out of 84 reviews" "
Rating 6 - Okay. 2 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nattanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best onsen spot in Arima! The staff and service was remarkable. They serve you handmade matcha and Kinoko odango when you arrive. The experience and atmosphere felt as if I came to Japan's country side.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese hospitality at its best.
Welcome macha tea at the lobby with a view of wonderful garden is just a start. They have 'gold' and 'silver' hot spa to enjoy. Public baths are good size and clean with outdoor area. Both dinner and breakfast are tasty with beautiful presentation and we enjoyed eating in our room. All staff members are well trained and courteous to show hospitality. We ended up checking out at noon, and stroll around Arima. Next time, we will hike to Rokko area from here. Thanks for a great stay.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing service, delicious in room kaiseki, and a very relaxed atmosphere due to the lack of children
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Ada, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impressive, hotel has a traditional feel but then it has upkeep its condition and facilities with modern facilities and look. Room amenities provided are of high quality. Many bice decorations throughout hotel and hallways that give a very zen feeling.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, staff services was excellent. We have book a half-board, dinner and breakfast was a bit too Japanese traditional style, might not be suitable for everyone.
Stayed 1 night in Nov 2019

10/10 Excellent

Mang Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

SMak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and pleasant! Dinner was delicious and food combinations was excellent. We had a wonderful time and definitely will come back next time.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jung Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Enjoyed every moment of our stay at this hotel. It was amazing. I would definitely come back for longer trip next time.
Stayed 1 night in Dec 2018

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience I have ever had. The place looks so clean and comfortable.. Breakfast was the best.
Stayed 1 night in Dec 2018

10/10 Excellent

Yingyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Excellent hotel. It’s the best hotel during my whole trip in Japan, I can’t forget the wonderful experience. Everything is perfect, definitely will come back!
Stayed 1 night in Nov 2018

10/10 Excellent

HI, honolulu

Liked: Cleanliness, property conditions & facilities, room comfort
Like the hotel but...
Checking in was nice they have you seat at the lounge area and gives you a welcome drink & mochi I just felt rushed to finish & some old lady in kimonos took us to our room but very to the point & didn’t make us the tea in our room - ( in Japanese traditions you should always offer hot tea when you get to the room - especially when you are paying $700.00/nt)
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Ka Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

とみよ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

KIYOHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高です‼️
全てが最高❗️
Stayed 1 night in Nov 2021

10/10 Excellent

SHINJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございました！
非常に細やかな気遣いのサービスが随所に見られ、家族みんながずっと笑顔でした！ ありがとうございました！
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お料理、施設共に最高
さすが評判の通り文句のつけようのない良いお宿でした。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

ダイアナ, 京都府

御部屋係の方、の対応が宜しくなかった事。
Stayed 2 nights in Aug 2020

10/10 Excellent

mie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋、大浴場もとても清潔でした。アメニティも充実していましたし、夕食も朝食（和食）もとても美味しくてスゴく良かったです。宿泊費、少し奮発した甲斐がありました(⌒▽⌒)
Stayed 1 night in Aug 2020

10/10 Excellent

サクサクラ, 香川県

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7階　角部屋で眺めも良く　夜の窓からの夜景が雪も降っていて素敵でした サービスも良くスタッフも丁寧な対応で良い思い出になりました 料金は高めでしたが納得できました
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Wen-chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お勧めです
お部屋も広く快適でした。浴衣やスリッパが暖めてあったり、おもてなしが最高でした。グランドホテルのお風呂も使えて、送迎もして下さるので高齢の母との旅行でも安心でした。 有馬温泉の魅力を再発見。 また伺いたいお宿でした。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

chizuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅行中とても満足な時間を過ごすことができました。お部屋も清潔で快適でした。お食事も美味しく、また接客も素晴らしいものでした。
Stayed 1 night in Dec 2019

10/10 Excellent

Ping Chieh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大型宿泊施設でありながら、きめ細かい気遣いを感じました、スタッフの方々が常に客目線で動いていました。至れり尽くせりのことばがぴったりです。温泉も良く、何度も泊まりたくなるホテルでした。又是非宿泊したいと思います。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
시설들이 다 깨끗하고 좋아요 직원도 너무 친절해서 감사해서 미안할 정도로 친절하고 대접 받고 와서 기분 좋아요
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and helpful. The room is spacious and clean. The food provided is delicious
Stayed 1 night in Nov 2019

10/10 Excellent

SHIGEKI, 福山市

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋風呂がいつでも入れて寛げてとても良かった。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は少し古いが、清潔感も有り居心地が良かった。
Stayed 1 night in Oct 2019

8/10 Good

YOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテル
いつ来ても素晴らしホテル
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
今回、初めて宿泊させていただきましたが、年齢制限もあり大人向け滞在型旅館として満足できるものでした。チェックアウトまで利用できる金泉の大浴場（水素水サーバーも設置）、ラウンジでのフリードリンク、客室内には横たわれるタイプのソファなどアメニティの充実と接遇（接客）、枕の種類も数種類から選択できたり、朝食の料理の選択など、すべてお客側視点を感じ良かったです。街中どこへ行くにも利便性は申し分ありません。欲を言えば、ラウンジに常備している焼き菓子、夕食の量が少し物足りなかったと感じました。また訪れたい旅館です。
Stayed 1 night in Aug 2019

10/10 Excellent

Junya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雰囲気は抜群
ホテルの雰囲気、おもてなしアメニティ共に最高でした。お料理がもう少し美味しければ最高でした。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂もすいててよい。銀泉も一緒にあるとなお良い。
Stayed 1 night in Aug 2019

10/10 Excellent

nami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
ひとつひとつのサービスがとても良かったです。また再訪問したいです。
Stayed 1 night in Jul 2019

10/10 Excellent

Wing Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The private open air onsen is wonderful
Stayed 2 nights in Apr 2019

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service. Let me feel warm. I very recommend others to live.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気配りが行き届いてる
細かな気配りが行き届いてるのが実感できました。家族といい思い出になりました。ありがとうございます。
Stayed 1 night in Mar 2019

8/10 Good

Jion

Liked: Staff & service, property conditions & facilities, room comfort
좋앟어요
가이세키 정말 맛잇엇아요 온천욕도 좋아요 ㄷ
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉街のすぐ側で、目に付く便利な場所です。フロントもお香の香りと落ち着いた雰囲気。お部屋も、お風呂も良かったです。また、お風呂上がりの飲みもののセルフサービスも充実していました。お風呂場の設備も良かったです。無言の心遣いです。 3月13日も祖母を連れて行きたいと、思いおんなじプランわ探しましたが、残念！そのプランは、売り切れ！でした。 それほど、次も直近で行きたいな。と、思いました。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019