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Overview of The Ritz Carlton Hong Kong

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe

The Ritz Carlton Hong Kong

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationVictoria Harbour12 min walk
    Popular LocationTemple Street Night Market15 min walk
    Popular LocationKowloon Park3 min drive
    AirportHong Kong (HKG-Hong Kong Intl.)30 min drive

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About this area

Kowloon

Located on the waterfront, The Ritz Carlton Hong Kong is in Yau Ma Tei neighbourhood and is connected to a shopping centre. Victoria Harbour and Kowloon Bay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kowloon Park and Victoria Park. The Peak Tram and Ocean Park are not to be missed. Take the opportunity to explore the area for water adventures such as boat tours.
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Map
Popular Location

What's nearby

  • Sky 100 - 7 min walk
  • International Commerce Centre - 7 min walk
  • Victoria Harbour - 12 min walk
  • Temple Street Night Market - 15 min walk
  • Kowloon Park - 3 min drive

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 12 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • Where to eat
  • Tosca – 1 star Michelin rating. Ocean-view fine-dining restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required.
  • Tin Lung Heen – 2 star Michelin rating. Ocean-view restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Cafe 103 – Buffet restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required.
  • The Lounge and Bar – Ocean-view restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Reservations required.

About this property

The Ritz Carlton Hong Kong

Luxury hotel connected to a shopping centre in Kowloon with 4 restaurants
4 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site. All 312 soundproofed rooms feature free WiFi and iPod docks. Comforts include premium bedding and down comforters, and guests will also find conveniences such as sitting areas and fridges.
The Ritz Carlton Hong Kong offers 312 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 700 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 382.80-1000 for adults and HKD 192.5-1000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping centre
  • Shopping
  • Wine-tasting room

Family friendly

  • Art supplies
  • Children's games
  • Children's dinnerware
  • DVD player
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HKD 250 per accommodation, per night
Dogs and cats welcome
2 per room (up to 44 lbs/20 kg)
Pets cannot be left unattended
Food and water bowls and pet-sitting services are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 880.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 382.80 and HKD 1000 for adults, and HKD 192.5 and HKD 1000 for children (approximately)
  • Airport shuttle fee: HKD 2440 per vehicle (one-way)
  • Valet parking fee: HKD 700 per day
  • Pet fee: HKD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong Hotel
The Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel Kowloon

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 718 out of 891 reviews
5 - Excellent 81%
Rating 4 - Good. 131 out of 891 reviews
4 - Good 15%
Rating 3 - Okay. 26 out of 891 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 891 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 891 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, the staff and the food were all absolutely faultless. An incredible stay in a wonderful, world class hotel.
Stayed 1 night in Feb 2021

2/5 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The view was good.
Very average stay as the hotel obviously is getting very old with 10 years not being refurbished. No 5star highlight here as neither welcome fruits nor turndown chocolate or anything is provided in comparison to equally ranked competitive hotels. Average hotel with an excellent view.
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021