- Disliked: Staff & service, property conditions & facilities
Refund issues
i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
Stayed 1 night in Jun 2018