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The Acacia Retreat

Photo gallery for The Acacia Retreat

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Acacia Retreat

The Acacia Retreat

3.0 star property
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang, 28600

Explore the area

  • Popular LocationLentang Forest Recretional Park19 min drive
  • Popular LocationParih23 min drive
  • Popular LocationBukit Kaling26 min drive
  • AirportGenting (GTB-Genting Heliport)44 min drive

Choose dates to view prices

What's nearby

  • Lentang Forest Recretional Park - 19 min drive
  • Parih - 23 min drive
  • Bukit Kaling - 26 min drive
  • Berjaya Hills Botanical Garden - 45 min drive
  • Genting Highlands Theme Park - 60 min drive

About this property

The Acacia Retreat

3-star lodge with 24-hour front desk and coffee shop/cafe
This lodge features an outdoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services and dry cleaning are on-site. All 60 rooms offer room service, coffee makers and free bottled water. Showers, desks and free toiletries are among the other amenities that guests will find.
The Acacia Retreat offers 60 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the lodge include an outdoor pool and complimentary bicycles.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Free bike hire
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

Restaurants on site

  • The Acacia Restaurant &

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Acacia Retreat Hotel Bentong
Acacia Retreat Hotel
Acacia Retreat Bentong
The Acacia Retreat Lodge
The Acacia Retreat Bentong
The Acacia Retreat Lodge Bentong

Overall score and ratings

3.4
Rating 5 - Excellent. 3 out of 16 reviews
5 - Excellent 19%
Rating 4 - Good. 6 out of 16 reviews
4 - Good 38%
Rating 3 - Okay. 3 out of 16 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 16 reviews
2 - Poor 19%
Rating 1 - Terrible. 1 out of 16 reviews
1 - Terrible 6%

3.5/5

Cleanliness

3.4/5

Staff & service

3.4/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Refund issues
i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
Stayed 1 night in Jun 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/5 Good

Liked: Cleanliness, staff & service
overall not bad. but location low coverage for mobile phone.
Stayed 1 night in Jul 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant and relax stay near Bentong
We are quite surprise with the hotel overall ambiance and landscape is nicely done. It was a pleasant stay! We like the wood shelter.
Stayed 1 night in Jun 2017

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gems
No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like? The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor..... Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
Stayed 1 night in May 2017