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Reviews of OYO 89915 East Mount Hotel

2 out of 5
OYO 89915 East Mount Hotel
8-10 Kukup Laut, Kukup, Johor

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 14 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kukup Hotel
Easy check in but I thought i have paid when i made the booking. At the hotel, I still need to pay another tax. Overall, the location is good. Dont think it is suitable for visitors who need lift coz i dont see any.
Stayed 1 night in Jun 2023
Response from Lisa on 30 Jun,2023
Thank you for rating us positively, Jane! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Lisa

6/10 Okay

Allen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Disappointing front desk that doesn’t speak common language.
Stayed 1 night in Jul 2022
Response from Ammy on 20 Aug,2022
Hi, Allen! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Just right beside the jetty and shophouses, very very covinient. Room is big, clean and neat and have most of the things you required. There will be an unplesant smell when the sea tight is low...
Stayed 1 night in Dec 2019

8/10 Good

Yon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very convenient everything is at next door coffee shops, restaurants & ferry.
Stayed 2 nights in Nov 2019

8/10 Good

Chen Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple clean Kukup hotel
Nice little one and only hotel next to Kukup ferry terminal. Easy access to the chalets and resorts around Kukup. No parking available in the hotel so need to park elsewhere or be exposed to summons by traffic police. Neat to Marrybrown fast food. Overall a good stay. No hairdryer or kettle provided though hot and cool water dispenser available at lobby.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Hotel clean. Nearby to most of the favourites location
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Laxman Vasu Nath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Janet

Liked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

siow, Kajang

Liked: Staff & service
Some of the hotel room need to repaint. Convenience location.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Cindy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good. Jus dst d steps r too steep....quite tiring when carrying heavy things up n down
Stayed 2 nights in Nov 2018

8/10 Good

Mohd sufian

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018
Response from June on 22 Jun,2018
Thank you for your kind review. We hope to host you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient transportation and nearby the place to eat and shop. will stay here again next travel at KUKUP.
Stayed 1 night in Jun 2018
Response from June on 22 Jun,2018
Thank you for your kind review. We hope to host you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon cold enough, friendly staffs, water dispenser available (convenient), near the road but do not have parking for guests.
Stayed 1 night in May 2018
Response from June on 22 Jun,2018
Thank you for your kind review. We hope to host you again. However due to government regulations, our premise do not allow for parking overnight.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from June on 22 Jun,2018
Thank you for your kind review. We hope to host you again.

8/10 Good

Karen Oi Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay.
Small clean, no frills hotel near seafood restaurants at kukup. Good for overnight stay.
Stayed 1 night in Dec 2017

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value! Nothing to complaint for the price paid!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Cheryl Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am Maggie Tay . I stayed with my friend Belinda Wong and Family. Very Basic Hotel. Rooms are Clean and comfortable. Our other member are staying at the chalet.
Stayed 1 night in Jul 2017
Hi there, Thank you very much for staying at Hotel Tong San. We are glad that you have enjoyed your stay and we look forward to hosting you again. June, Marketing Manager, Hotel Tong San

8/10 Good

Zhiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice spot
Response from June, Marketing Manager on 4 Apr,2018
Dear Zhiying, Thank you very much and we look forward to hosting you again!

8/10 Good

Travel rover, シンガポール

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はきれいだが、欲を言えば、冷蔵庫を完備してもらいたい。近辺のシーフードレストラン棟の飲食店の案内がほしい
Stayed 1 night in Oct 2017
Response from June on 12 Dec,2017
Thank you so much for staying with us and we hope to host you again!

10/10 Excellent

Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Hi Hwa, Thank you for your kind review, and we are glad that you've enjoyed your stay here at Hotel Tong San. We look forward to hosting you again. Thank you once again!

8/10 Good

Etsuko

Liked: Staff & service
Very nice staff
All staff were very kindness and helpful. Room was clean and confortable.
Stayed 1 night in Jul 2017
Response from June on 17 Jul,2017
Hi there, Thank you very much for staying at Hotel Tong San. We are glad that you have enjoyed your stay and we look forward to hosting you again. June, Marketing Manager, Hotel Tong San