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Ponderosa Golf & Country Resort

Photo gallery for Ponderosa Golf & Country Resort

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2 outdoor pools
2 outdoor pools
2 outdoor pools
In-room safe, blackout curtains, iron/ironing board

Overview of Ponderosa Golf & Country Resort

Ponderosa Golf & Country Resort

3.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
No 3, Jalan Ponderosa 1, Taman Ponderosa, Johor Bahru, Johor, 81100

Explore the area

  • Popular LocationThe Mall8 min drive
  • Popular LocationHoliday Plaza10 min drive
  • Popular LocationIstana Pasir Pelangi11 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

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About this area

Johor Bahru

Located in Johor Bahru, Ponderosa Golf & Country Resort is connected to a shopping centre. The Mall and KSL City Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit River Safari and Singapore Zoo. Travelling with kids? Don't miss Night Safari. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • The Mall - 8 min drive
  • Hospital Sultan Ismail - 9 min drive
  • KSL City Mall - 10 min drive
  • Holiday Plaza - 10 min drive
  • Istana Pasir Pelangi - 11 min drive

Restaurants

  • Where to eat
  • The Cafe – Golf course view café offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Hop Sing Restaurant – Restaurant offering Chinese cuisine. Serves lunch daily.
  • Bulgogi – Restaurant offering Korean cuisine. Serves lunch and dinner daily.
  • Double Eagle – Garden-view bar. Serves dinner on selected days.

Getting around

  • JB Sentral - 11 min drive
  • Kranji Station - 15 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

Ponderosa Golf & Country Resort

Family-friendly resort connected to a shopping centre in Johor Bahru with 3 restaurants
3 restaurants, 2 outdoor pools and a golf course are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and outdoor tennis courts are on-site. All 16 rooms provide conveniences such as sitting areas and fridges, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include room service, separate baths and showers and electric kettles.
Ponderosa Golf & Country Resort offers 16 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. 40-inch Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. This Johor Bahru resort provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 1 bar/lounge
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Golf driving range
  • Karaoke
  • Playground
  • Spa services
  • Table tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Laundry facilities
  • Multilingual staff
  • Tennis lessons

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Meeting rooms - 4

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Early check-in fee: MYR 50.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Guests may be subject to health screenings for COVID-19 at the property.
Guest may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: MYR 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ponderosa Golf Country Resort Johor Bahru
Ponderosa Golf Country Resort
Ponderosa Golf Country Johor Bahru
Ponderosa Golf Country
Ponderosa & Resort Johor Bahru
Ponderosa Golf & Country Resort Resort
Ponderosa Golf & Country Resort Johor Bahru
Ponderosa Golf & Country Resort Resort Johor Bahru

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 4 out of 26 reviews
5 - Excellent 15%
Rating 4 - Good. 10 out of 26 reviews
4 - Good 38%
Rating 3 - Okay. 7 out of 26 reviews
3 - Okay 27%
Rating 2 - Poor. 3 out of 26 reviews
2 - Poor 12%
Rating 1 - Terrible. 2 out of 26 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was amazing.. Staff there was friendly and courteous..
Stayed 2 nights in Mar 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It might be a good place for held event but terrible for stay ! Very very old room, towel is old and dirty, room is not comfort and not clean. The bed come with stain on it, the floor is non carpet and dirty if step bare foot. Our first room has no air-con, the central air-con is not working at all and we felt hard to breath in the room. Then when we try to call the reception and found its closed at 10pm.. need to call the duty officer with mobile number.. We not really manage to sleep well the night. The only thing good with this hotel is the room is big. Other than that, nothing I feel good.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great environment with nearby eatery shoplot
Stayed 2 nights in Dec 2017

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms have defects, Very bad breakfast and services, club staffs very impolite. Ridiculous breakfast charges. A breakfast drink charge is similar to the entire breakfast charge. Very very poor and disappointed. Will not patronize the place anymore.
Stayed 2 nights in Apr 2019