Dear Jeffrey, We appreciate your feedback and thank you for taking the time to share your thoughts on your recent experience with us. While we're pleased to hear that your overall stay was satisfactory, we're always looking for ways to improve and provide an exceptional experience for our guests.Your feedback is essential in helping us identify areas where we can enhance our services. If there are any specific aspects you feel we could improve or if you have any suggestions for making your next stay even better, please don't hesitate to let us know.Our goal is to ensure that every guest has a fantastic experience with us, and we hope to have the opportunity to welcome you back in the future and exceed your expectations. Thank you for choosing us for your stay, and we look forward to serving you better on your next visit.Regards, JunaidiHotel Manager

Dear James, We would like to express our gratitude for choosing our hotel for your overnight stay following the cancellation of your connecting flight. We understand that such situations can be challenging, and we are delighted that you found our property to be a convenient and enjoyable option.Our close proximity to the airport is indeed one of our key features, designed to provide comfort and convenience to travelers like you. We're sorry to hear that the weather conditions prevented you from enjoying our pool, but we hope you had a relaxing and comfortable time indoors.Your kind words about our staff bring us great joy. We take immense pride in our team's commitment to providing exceptional service, and it's wonderful to know that their efforts left a positive impression on you. We will be sure to pass along your compliments to them, as it will undoubtedly motivate them to continue delivering excellent service.We are also thrilled to hear that you had an enjoyable dining experience at our restaurant. Our culinary team works diligently to craft delicious and satisfying dishes, and your feedback encourages us to maintain our high culinary standards.We genuinely appreciate your feedback, as it serves as a valuable source of motivation for us to consistently improve our services. If you ever find yourself in need of accommodation near the airport again, we hope you will consider staying with us. Please don't hesitate to reach out if you have any suggestions or if there's anything more we can do to enhance your future visits.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back for a longer and more enjoyable stay in the future.Regards, JunaidiHotel Manager

Dear Hiroshi, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Restorant management. We do hope you give us another chance as we will definitely improve our services

Dear Visky, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

Dear Paroge David, Thank you for your good comment on your current experience stay. We are so loved to receive it as a reward to all the team that they was successful in delivery their hospitality industry. Thank you and we would love to serve you on your next coming.

Dear Guest, Thank you for your great review on your recent experience stay with us and we would love to serve you in the near future.

Dear Guest, Thank you for your compliment toward to us and feedback during your stay. We have noted your concern and coordinate with the department concern. We hope that you give us a more chance to serve you better in your upcoming stay. We look forward to serve you better.

Dear Toshihiko, Thank you for your kind words. We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our utmost priority, and we're delighted that we could contribute to making your time with us enjoyable.We strive to create memorable experiences for all our guests. From the moment you arrive until your departure, we aim to provide exceptional service and ensure your comfort and satisfaction.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know.Once again, thank you for choosing Hotel NEO Eltari Kupang. We look forward to hosting you again soon. Regards, JunaidiHotel Manager

Dear Kristian. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.