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"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"It was a nice pleasant stay."

"食事の質が残念"

"Ok for a stopover, good attention to service, although on the outskirts, 2 supermarkets within 2 min walking. "

"The was absolutely no access to the internet either in the rooms or the public areas. I also was bitten by a bed bug from the extra bedding in the room cupboard. This hotel is fine for family groups and those who like regimented experiences but not for travellers wanting an more memorable onsen experience"

"nice breakfast"

"とても綺麗でした"

"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...