Dear Anonymous, Thank you for your review and we regret to know that according your score it seems that your experience is not perfect as our expectation and it will be more helpful if you could let us know which part or things is that. We do hope that we could do a betterment in the future so we are hoping to have a chance to serve you again in the near future, Cordially yours,

Dear Zaridah, Warmest greeting from Grand Zuri Kuta Bali! Please accept our sincerely apologize for insufficient service that you have experience during accommodated in our property. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. However, your review was surprising us that such an unfortunate experience has happened to you one of our valued customers. We are committed to you and our valued customers, related department concern have been taking immediate corrective steps to regain your confidence in us. Again, We are very sorry for the unexpected experience, should you give us the chance, we will definitely show you our betterment. Cordially yours,

Dear Feroz, Thank you for giving us the chance to improve our services through your valuable feedback. As we pride ourselves on delivering a memorable hotel experience during your visit, we have unfortunately fallen short of our goal. Please accept our sincere apology and I concern to read all of your feedback in order to do a betterment in the future. Please rest assure that all related department has been addressed this issue and currently they are taking important action to prevent this kind of experience may happen again. Once again we are so sorry for these inconvenience. We do hope able to welcoming and host you better in future. Cordially yours,

Dear Our Valued Guest, Thank you in advance for your time to write us a review about your recent stay at our Hotel. It's been a pleasure to have you as our valued guest. Furthermore, our Hotel is located in the center of Kuta city and it is easy to explore Bali from our Hotel since the transportation access is anywhere. I hope you had a good memory with us. Best Regards,

Dear Our Valued Guest, Thank you in advance for tour time to rank your recent stay with us. I hope you really had an enjoyable moment with us,as we always strive to give our best for all of our guests. Look forward to welcome you back again. Best Regards,

Dear Our Valued Guest, Thank you in advance for your time to write us a review about your recent stay. I hope you had an enjoyable day with us. Moreover, I will follow up your feedback related to our connecting door to have lock on both side, as it's my most concern to make sure all of our guests have a comfort and pleasant staying in our Hotel. Look forward to welcome you back again. Best Regards,

Dear our Valued Guest, Thank you in advance for your time to write a review about your recent stay in our Hotel. I hope you had an enjoyable memory with us. Look forward to welcome you back again at our Hotel. Yours Sincerely,

Dear Our Beloved Guest, Thank you in advance for your time to rank us about your recent stay. We are glad to know that you were satisfy with us. Hope our Hotel would always be your preferred accommodation in Bali. Best Regards,

Dear Our Valued Guest, I'm so glad to hear that you had an enjoyable moment with us. We always strive to give our best to all of our guests. Hopefully we could always please you and all of our other guests. Look forward to welcome you back here in Grand Zuri Kuta Bali Hotel. Best Regards,

Dear Our Valued Guest, Thank you so much for sharing your experiences with us. Hope you really had a great day with us. Look forward to welcome you back again at our Hotel. Yours Sincerely,

Dear Mr. Hamdan, Thank you in advance for your time to give us score. It's my pleasure to have you with us as our valuable guest. Hopefully, you had enjoyable days with us and would like to come back again someday in the future. Best Regards,

Dear Our Valued Guest, Thank you so much for your time to write us a good review about your recent stay with us. It is my pleasure to have you with us as our valuable guest. Hopefully, you had a wonderful stay with us. Yours sincerely, Anselmus Arie, General Manager

Dear Mr. Mohd. Yunus, Thank you in advance for your time to write a review about your recent stay for us. I hope your days with us were memorable and wonderful. Look forward to welcome you back again at our Hotel. Sincerely Yours, Anselmus Arie, General Manager

Dear Mr./Mrs. Li, Thank you in advance for giving time to give us score. It's been a pleasure for me to have you as our valuable guest. Hopefully you enjoyed you day with us. Look forward to welcome you back again at our Hotel. Yours Sincerely, Anselmus Arie, General Manager

Dear Ms. Alina, So glad to hear that you were having great time with us. Thank you so much for your nice review anyway. It's been a pleasure for me to have you with us as our valuable guest. Hopefully, our Hotel would always be your preferred accommodation in Bali. Look forward to welcome you back again in our Hotel. Yours Sincerely, Anselmus Arie, General Manager

Dear Mr. Harvey, Thank you in advance for your review about our Hotel. I hope you enjoyed your recent stay with us, as we always strive to give our best for all of our guests. I look forward to welcome you back again to our Hotel. Yours Sincerely, Anselmus Arie, Executive Assistant Manager

Dear Our Valued Guest, Thank you in advance for your time to write a review for us. Hopefully you had an enoyable day with us. Besides, I will follow up your feedback about our amenities and food varieties, as it is my most concern to make sure all of our guests have a wonderful and comfort staying experience with us. Look forward to welcome you back agai in Grand Zuri Kuta Bali Hotel. Yours Sincerely, Anselmus Arie, Executive Assistant Manager

Dear Ms. Nor Hezrina, Thank you so much for your review about us. It is my pleasure to have you with us as our valuable guest. Moreover, your review about our services will become a feedback for us to improve our quality, as I strive to make sure that all of our guests get a real great experience with us. I look forward to welcome you back again in Grand Zuri Kuta Bali Hotel. Yours Sincerely, Anselmus Arie, Executive Assistant Manager

Dear Mr. Salah On, Thank you so much for your nice review for us. I'm so glad to know that you enjoyed your recent stay with us. Hopefully, our Hotel would always be your preferred accommodation any time you visit Bali again. Best Regards, Anselus Arie, Executive Assistant Manager

Dear Mr. Raj, Firstly, let me apologize to you for what you experienced in our Hotel. I've learnt your issue and have some explanations for it. Without any intention of making any excuses, I just want you to know that we have four different room type which differ from one to another. The suitable rooms for family is the Junior Suite Room which has separated living room and the size in 58 square meter, we believe you and family could comfortably stay in this room. This room is facing the swimming pool as well. Besides, it is right that our Hotel does not provided an out going call to the outside of Hotel in our guest rooms, but we can assist you in the Front Office who will ready to assist you 24 hours. Furthermore, I will give more training to all of our staffs on how to understand the guests needs so that we can strive to provide our guests needs and always make them satisfy and having good day staying with us. Hope you will be satisfy when you decided to come and stay again in our Hotel. Yours Sincerely, Anselmus Arie, Executive Assistant Manager

Dear Mr. Zulkefli Ahmat, Thank you so much for your rating for us. It's my pleasure to have you here as our valuable guest. Hopefully you had an enjoyable day with us as we always strive to give our best in providing and preparing the services, products and also our facilities to please all of our guests. I look forward to welcome you back again in Grand Zuri Kuta Bali Hotel. Yours Sincerely,

Dear Mr. Tomas, I'm so glad to know that you enjoyed your recent stay with us. It's our pleasure to have you here with us as our valuable guest. Hopefully our Hotel would always be your preferred accommodation anytime you visit Bali again next time. Thank you so much for your review anyway. I look forward to welcome you back again at Grand Zuri Kuta Bali Hotel. Best Regards,

Dear Mr. Jeff, Thank you for giving us a good review. Hope your days with us were memorable and enjoyable as we always give our best to make sure all of our guests feel happy while staying with us. Look forward to welcome you back again in Grand Zuri Kuta Bali Hotel. Yours Sincerely,

Dear Our Valued Guest, Thank you so much for your time to give a review about our Hotel. I'm so glad to to hear that you enjoyed your recent stay with us. As our tag line is "We Know How to Please You", we will always make sure all of our guests get a comfort staying and memorable memories while staying with us. Look forward to welcome you back again in Grand Zuri Kuta Bali Hotel. Best Regards,

Dear Mr. Ornpreeya, It's my pleasure to have you with us. Thank you so much for your feedback about us. It will become a trigger to improve our products, services and facilities so that we could really please you and all of our other guests. I look forward to welcome you back in Grand Zuri Kuta Bali Hotel. Yours Sincerely,

Dear Our Valued Guest, Thank you for your review about our Hotel. It become feedback for us to improve our quality of products, facilities as well as service. As it is my most concern to make sure all of our guests feel satisfy and comfort while staying with us. Hope to welcome you back again in Grand Zuri Kuta Bali Hotel. Yours Sincerely,

Dear Miss. Gita, Thank you so much for your review about our Hotel. Hope you had a wonderful experience while staying with us. I cannot wait to welcome you back at Grand Zuri Kuta Bali Hotel. Yours Sincerely,

Dear Miss. Archika, Let me express my gratitude to you for giving us such a nice review. I hope your days with us were really memorable and wonderful. As our tagline is "We Know How to Please You", we will always make sure all of our guests get the best experiences while staying with us. Look forward to welcome you back again at Grand Zuri Kuta Bali Hotel.. Yours Sincerely, Erick Indra Gunadi, General Manager

Dear Mr. Byungwook, Thank you so much for your review about our Hotel. It's my pleasure to have you here with us as our valuable guest. Hope you had a real great time with us. I look forward to welcome you back at Grand Zuri Kuta Bali Hotel.. Yours Sincerely, Erick Indra Gunadi, General Manager

Dear Mr. Tariq, Thank you so much for giving time to write a review about our Hotel. It's our pleasure to have you here with us as our valuable guests. Moreover, I would also like to thank you for your feedback about our Hotel's amenities and the manner of our staffs in the corridors area . The issue about amenities has become our consideration to be followed up for our project since we really concern about our guests' satisfaction. Besides, we have already given more training to our staffs to keep their behaviour in the Hotel as it's also the part of our services. Hope you could really feel satisfy next time when you visit us again. Yours Sincerely, Erick Indra Gunadi, General Manager

Dear Mr/Mrs. Fiz, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr. Aizuddin, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr. Fajriansyah, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr. Abhay, Thank you so much for giving time to write a review about our Hotel. It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future Best Regards, General Manager

Dear Mr./Mrs. Darius Daniel, Thank you so much for giving time to write review about our hotel. It's our pleasure to have you as our valuable guest. We are so glad to know that our products services and facilities could please you while you're staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Yours Sincerely, General Manager

Dear Bapak Petrus, Thank you so much for giving time to write review about our hotel. It's our pleasure to have you as our valuable guest. We are so glad to know that our products services and facilities could please you while you're staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Yours Sincerely, General Manager

Dear Mr. Petrus, Thank you so much for giving time to write a review about our Hotel. It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future Your Sincerely, General Manager

Dear Bapak Edward, Terima kasih telah memilih Grand Zuri Kuta Bali sebagai tempat menginap Bapak/Ibu selama berkunjung ke Bali. Masukan Bapak/Ibu terkait dengan bed sheet akan kami tindaklanjuti dengan Housekeeper dengan lebih memperhatikan hal kecil dan detail. Semoga kami masih bisa melayani Bapak/Ibu lagi di kunjungan berikutnya. Salam Hangat, General Manager

Dear Mr/Mts. Joe, Thank you so much for giving time to write a review about our Hotel. It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future Your Sincerely, General Manager

Dear Mr/Mrs. Achoyzs, Thank you so much for giving time to write a review about our Hotel. It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr/Mrs. RV, Thank you so much for giving time to write a review about our Hotel. It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr/Mrs. Mary Thank you for your stay at Grand Zuri Kuta Bali, it's a pleasant we could have your your feedback during your stay at our Hotel. Your input regarding your stay will be our concern to improve ourselves in near future, Again thank you for the sharing experience. Your Sincerely, General Manager

Dear Mr. Iskandar, Thank you for your stay at Grand Zuri Kuta Bali, it's a pleasant we could have your your feedback during your stay at our Hotel. Your input regarding your stay will be our concern to improve ourselves in near future, Again thank you for the sharing experience. Your Sincerely, General manager

Dear Ms. Lin, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr. Mohammad, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Mr. Bunyamin, It’s our pleasure to have you as our valuable guest. we are so glad to know that our products, services and facilities could please you while you’re staying with us. All the team and management of Grand Zuri Kuta Bali look forward to welcoming you back in our hotel in the near future. Best Regards, General Manager

Dear Byungwook, Thank you for your stay at Grand Zuri Kuta Bali, it's a pleasant we could have your your feedback during your stay at our Hotel. Your input regarding your stay will be our concern to improve ourselves in near future, Again thank you for the sharing experience. Best Regards, Erick Indra Gunadi Exc. Assistant Manager