Outdoor pool, pool umbrellas, pool loungers
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Reviews of Suris Boutique Hotel

3 out of 5
Suris Boutique Hotel
Jalan Blambangan no. 5, Kuta, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 76 reviews" "
Rating 8 - Good. 31 out of 76 reviews" "
Rating 6 - Okay. 21 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad experience. You can hear the noise from the other rooms. Toilet very dirty
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
It was comfortable breakfast every day great if swimming pool clean would have been a lot better.
Stayed 8 nights in Aug 2023

10/10 Excellent

Md Abu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
O.k for the price although each night we had a different group of noisy guests. Breakfast was rice noodles etc. We moved on half way through our stay.
Stayed 7 nights in Nov 2019

6/10 Okay

Philip

Liked: Staff & service, room comfort
Good for budget travellers/short stays
Room was older/in need of maintenance but was adequate for our 1-night stay. Pros: Comfortable bed, offered basic breakfast, 15min walk from beach, 10min cab ride from airport Cons: older hotel, small/dim bathroom, no elevator
Stayed 1 night in May 2019

2/10 Terrible

M, Melbourne, au

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Exactly opposite what showed in the pictures. Room, bed sheet and towels were mot clean when we checked in. I booked 3 rooms for me and my family but was really disappointed. Staff's were ok and tried to help. Breakfast was terrible, stay away from these hotel.
Stayed 6 nights in Jan 2019

2/10 Terrible

Rash, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty room. When i checked in the room the whole floor was wet. Then they opened the window for drying the floor. So next 1 hour i was walking in the street. At night time there was raining and the room was flodded. I requested for another room but they failed to do this. Very dirty towel. Did not give slipper. Tottaly a big disappointment.
Stayed 4 nights in Nov 2018

8/10 Good

Samantha

Liked: Staff & service, room comfort
Great budget accommodation
Location is very central, walking distance to beach, shops and restaurants There is a Chemist, supermarket, money exchange and laundry mat close by. We were very happy and enjoyed our time. The rooms are spacious. If you remember that it’s not a 5 star, you should be happy, just accept that your towels are not always going to be white. The staff are friendly and very helpful. Overall we very much enjoyed our 2 week stay. Hiring scooters from reception, very easy and hassle free. Would recommend Suris Boutique if you are looking for good cheap accommodation.
Stayed 15 nights in Aug 2018
Response from Puspita L. on 22 Sept,2018
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our Kuta area gain soon, don’t hesitate to call us.

6/10 Okay

Dira, Malaysia

As good as it’s price
It’s cheap and as good as the price. Close to the beach if you know the way to walk.
Stayed 2 nights in Aug 2018
Response from Puspita L. on 20 Sept,2018
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel :)

4/10 Poor

CARLA, Perth, Western Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs renovations.
Paid for room upgrade to ground floor and both rooms had a terrible smell. Towels are tread bare and covered in stains. Sheets are not changed regularly. My 9 year old spilt chocolate on her bed and it remained there for 3 days. Been to Bali over 20 times and will not recommend this hotel or go back.
Stayed 10 nights in Jul 2018
Response from Ms Desak Winda on 3 Aug,2018
Dear Mrs Carla Warmest greeting from Suris Boutique Hotel Thank you for kindly to give us some comment & we do apologize for inconvenience during your stay with us. we hope will soon make improvements & committed to give our costumer best service. Thanks & Regards Ms Desak Winda

6/10 Okay

DC, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent enough location
About a 10/15min walk to the beach, which was good. Staff were pleasant and always willing to help, room was disappointing - did not change hand/floor towel the whole week we were there (even though left in shower to be changed everyday!) and found a cockroach. A/C worked perfectly. Pool was clean, breakfast was ok.
Stayed 6 nights in Apr 2018
Response from Desak Hariwindaty on 8 May,2018
Dear guest Warmest greeting from suris boutique hotel Thank you for kindly to give us some comment, & please apologize for your inconvenience during your stay with us. we hope will soon make improvements & committed to give our costumer best service.

10/10 Excellent

Rahmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

neil, perth western australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel close to shops,entertainment
Close to where ever you need to go around kuta. hotel food was fantastic as was staff would definitely stay there again

8/10 Good

Kristina

Liked: Cleanliness, staff & service
Good location
I got upgraded room with pool access. However, room did not seem ready for check - no, toilet paper, toiletries, coffee/tea, water. Once asked staff provided everything with a remark that normally they do not offer water/coffee/tea. Room itself was a bit dark, mainly because it is on the ground floor and trees in front of. Hotel is on the main road but it is quite. Location is great, close to everything - beach, shopping area, night life but not in the very heart of action which is good. Hotel offered scooter rent and trip to Lombok is overpriced. I got outside cheaper.

8/10 Good

Kristina

Liked: Cleanliness, staff & service
Good hotel, great location
I got upgraded room with pool access. However, room did not seem ready for check - no, toilet paper, toiletries, coffee/tea, water. Once asked staff provided everything with a remark that normally they do not offer water/coffee/tea. Room itself was a bit dark, mainly because it is on the ground floor and trees in front of. Hotel is on the main road but it is quite. Location is great, close to everything - beach, shopping area, night life but not in the very heart of action which is good. Hotel offered scooter rent and trip to Lombok is overpriced. I got outside cheaper.

4/10 Poor

Moana, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Pity
Lovely staff but unsanitary conditions...Day 3 had to tell them to exchange bath mat...huge bed but 2 little pillows..had to ring to get toilet paper and pool was out of action for 2 out of our 4 day stay. Plus ++ close to Kuta Square and Beach

8/10 Good

Laszlo, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Nice Friendly-staffed Hotel
We got room in the third floor, my friends wife had a hard time to go up and down on the stairs, the manager moved them immediately down to the ground floor.

8/10 Good

Kevin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice staff
Good (basic) hotel, nice facilities, polite staff, good stay.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and relaxed environment, a little out of
A very friendly service from all staff members with a nice outdoor pool and sitting area for breakfast. Only concern was it seemed a little out of the city centre for what we needed. However it was just a short walk from the waterpark (would defo reccomend), and actually quite nice to miss the hustle and bustle of kuta for a night or two! Staff were more than willing to sort out taxis for us.

10/10 Excellent

Katarzyna, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very descent hotel
Very descent hotel. Close to the airport, close enough to walk there instead of taking taxi if you don't mind couple minutes of a walk. Professional service, clean room. That is exactly what I needed and expected. The only disadvantage is the fact that Wi-Fi didn't work in the room, also the access to the Internet in the lobby didn't really work that well (I don't know if it's a temporary thing and it has been fixed - but that's what I experienced in May 2015). Besides that it's good value for the money paid.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean - close to everything!
This was our first stay at Suris. We have no complaints. Staff were awesome. Rooms were very clean (fresh towels every day). Breakfast was good. Plus you were provided with an in room safe (not everybody has one). There is a place next door to organise tours if you want. We will be staying here again for sure because it was very central to everything. We didn't need taxis.

6/10 Okay

Verified traveller

nice hotel
stay is comfortable and enjoyed well

4/10 Poor

Philip, Australia

Disliked: Cleanliness
Good value for money
We had a great time exploring the shops and bars of the region

8/10 Good

greg, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful staff . Nice hotel . And close to most t
Nice quiet hotel . I had a scooter so no problems to get anywhere . Bit of a walk to Kuta beach . Overall a great cheap hotel

6/10 Okay

Dean, Perth Western Australia

Disliked: Property conditions & facilities, room comfort
Breakfast Menu
Breakfast menu is very small. Fried Rice and Fried Noodles. You could get eggs but had to asks for them. Omelette was just plain egg with no fillings at all. This hotel seems to cater for larger tour groups coming and going every second night or so. Very Noisy Guests as check in was quite late for there flight arrivals. Also no fresh milk available from kitchen only sachets of milk powder. Staff were very friendly though. You live and learn.

6/10 Okay

Verified traveller

Liked: Room comfort
Good stay for anything to do.
It was smell around the pool and room( ground floor ) Breakfast menu was not....so it was difficult to understand what they said. Staff was friendly ok.

8/10 Good

Conor, Cork, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in a busy spot
Suris Boutique Hotel is a great little hotel in a quiet spot of a popular area of Bali. Pool Access Deluxe rooms are great and give a sense of luxury for a bargain price. A small few repairs here and there, but nothing that would stop you from enjoying your vacation

6/10 Okay

hanna, sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel
Good staff, nice room, small and cozy hotel! Not much to choose between for breakfast but the ones awaeble was good! 15 min to beach and 5 to shops and restaurants, good location!

8/10 Good

Karen, Australia - VIC - Geelong

Liked: Cleanliness, staff & service

10/10 Excellent

Cecilia, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
My Family and I stayed at Suris for 6 nights and I really recommend this hotel.All the staff are friendly and the room it's clean and comfortable!

10/10 Excellent

Vesna, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suris
Very cute hotel! Gave it only 4 stars for cleanliness because i thought sheets were a bit dirty when i arrived but the hotel changed them immediatelly. I had the pool room-wonderful. Breakfast included, very good scrambled eggs :)

6/10 Okay

ShipSterns, Tas

Noisy guest
Walls must be made of rice paper my guest next door had me very cheesed off due to there noise at such a late hour. Totally exhausted after traveling all day only to be kept awake

6/10 Okay

td, queensland

Liked: Cleanliness, staff & service
Reasonable value
Good location, friendly staff. Maintenance issues in room: electricity outlet located next to shower (dangerous location, getting wet from shower) was falling out of the wall and shelf under the TV also coming off the wall and was unusable. Breakfast was basic, little choice.

8/10 Good

Peggy, Goomalling, Australia

Liked: Cleanliness, staff & service
You get what you pay for
For what we paid, it was very good value for money, the hotels owner Diah, could not do enough for us, she was fantastic! the whole staff were great. We are aged pensioners so the walk to the beach proved difficult for us, but if you are younger, you will have no trouble walking there (about 10 mins) Taxis are cheap (go for bluebird as they are metered) others con you! about $AU1 to the beach and entertainment.

8/10 Good

Christian, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights @ Suris Kuta
Simple yet clean and comfortable. Good location. Easy access. Friendly staff. For the kind of price paid for, very good value for money.

8/10 Good

James, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the stay at this hotel
Checkin was easy, rooms were tidy and clean. Not too far from airport. Only disappointment was the a/c leaked in the room, apparently having it on too cold a setting. I would recommend this hotel to others.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
So so....
check in slow. room ok. location ok. very, very smal breakfast. (just rice, noodels, even for bread you have to pay extra)

10/10 Excellent

Si, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KIM, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Hotel
It is a small hotel which is good for a one night stay on transit. Not suitable for family as the bed is too high making it difficult even for adults to be climbing into and out of bed. The swimming pool is too small. It is more of a big bath tub for cooling off on a hot day.It is not within comfortable walking distance to the beach or eateries. If you are planning for a longer stay in Bali, you have to look elsewhere. The breakfast is very simple but the sweet corn soup is very good.

8/10 Good

Miisa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were very nice and always helped us on our stay.
Stayed 14 nights in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok hotel, kunne dog forbedres
Hotellet var ikke specielt rent, løgnerne lugtede lidt underlig og bygningerne var meget gamle. Især badeværelset var ikke specielt lækkert. Altandøren kunne ikke lukkes ordentligt… poolområdet var hyggeligt, men småt, og morgenmaden også fin - den bestod af hvad end køkkenet lavede og blev lavet frisk, når man satte sig ved et bord. Der blev skiftet håndklæder hver dag og anden service fejlede heller ikke noget, en del af personalet var dog ikke så gode til engelsk
Stayed 4 nights in Feb 2023

8/10 Good

DMITRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2018

10/10 Excellent

MINSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Feb 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Hotellet var en anelse slidt, men pool området var super flot, og der var rent og pænt. Utrolig godt til prisen. Personalet var mega hjælpsomt og stod på spring ved det mindste. Dog var vi ikke særligt imponerede over Kuta, men det kan hotellet jo ikke gøre for.
Stayed 3 nights in Dec 2017

8/10 Good

Lina

Liked: Cleanliness, staff & service, room comfort
Helt okay!
Fantastisk och hjälpsam personal, egentligen de viktigaste! Frukosten för en västerlänning blev mer av en chock när de var ris och nudlar. Fanns dock rostad och pannkakor också! Men är man i bali, så tar man ju seden dit man kommer. Rummet helt okay, och lokaliseringen även så okay, enkelt att hitta men låg ca 10-15 min gångavstånd till stranden. Helt överkomligt! Stannade dock bara en natt, kunnat möjligtvis stannat en till men inte mer :) dock tycker jag bilderna som lades upp sa mer än vad de var. Men fantastisk personal!
Stayed 1 night in Aug 2017

6/10 Okay

Martine, SAINT-TROPEZ

Liked: Staff & service
Disliked: Property conditions & facilities
A besoin d'être amélioré
Personnel accueillant. Chambre spacieuse, mais manque de lumière et de rangements. Murs à repeindre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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