Find Lakeland - Winter Haven Budget Hotels from S$102

"Clean room"

"Very nice and family friendly"

"First room I was in, the door was warped and had a noticeable gap. Not good if you’re worried about little critters getting in. Second room was better, but had a moldy smell in it. The front desk people were very friendly, and helpful, especially Vivek. Parking was adequate, and they will let you know where to park, for easier access to your room. They have break till 9:00 am, but I did not partake. Overall, my stay was adequate, for what I needed. "

"Just overall bad and dirty. Ducks swimming in pool to overflowing toilets and Ac to maintenance entering my room when my 15 year old daughter was in the shower. I could go on.."

"Filthy rooms awful customer service. The nastiest place I have ever stayed in."

"everything was wonderful only down fall was pool was closed for maintenance on our last day"

"Dear Hilton Management Team, I am writing to formally express my concerns regarding my recent stay. As a long-time Hilton guest, I arrived with the expectation of receiving at least the standard level of service I have consistently experienced over the past 30 years. Unfortunately, my experience at this property fell far below that standard. At check-in, I was required to swipe my card approximately six times before the system accepted it. This triggered a fraud alert with American Express, resulting in my card being temporarily locked. I was also surprised to see a $300 incidental hold placed on my card—something I have never encountered at any Hilton property throughout my decades of travel. The issues continued the following morning. As I pulled back the linens, I discovered stains that were clearly not mine. I immediately reported this to management, and I was assured the room would receive a thorough cleaning and that fresh towels would be provided. Despite these assurances, the next day I received multiple text messages from staff members, including Eric and Andra, promising a deep cleaning that never occurred. After returning from a full day at Disney World, I found that the room had still not been cleaned. I ultimately had to call down close to midnight just to request clean towels. This experience was deeply disappointing and far from what I expect from any Hilton-branded property. I am requesting that this matter be reviewed and addressed appropriately. K.P."

"Breakfast was well staffed and well kept. Staff is very friendly and welcoming. They did everything they could to make sure we were ok. "

"Hotel room had no hot water, staff argued with me regarding the fact that it did even though it did not like I did not know how to use the hot water. The bed was the most uncomfortable bed I've ever slept in. Beware!!!"