8/10 Good
Jennifer
22 Jun,2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Decent but not outstanding. Nice bubbler tub in the suite, bright modern rooms for people who like that look. However, the a/c would only blow medium-warm, and some fixtures appeared to be falling apart despite looking relatively new (sink faucet handle came off in my hand). Front desk was impossible to get hold of for questions and issues, and when you finally did get through they didn't know what to do. There was some sort of VIP thing on check-in that was supposed to include a 30-dollar meal/drink credit, but then it wasn't honored when used. Proximity to the airport makes for a less-stressful outbound travel day (take a Lyft as the city cabs will take the long way). Overall a hotel with potential, but they just need to be a little more on top of their maintenance and their customer service to be a legitimately premium experience.
Jennifer
Stayed 1 night in Jun 2024