Lembongan Island Holiday Rentals

"It was a lovely place to stay "

"Excellent Resort and great location "

"Booked 2 x rooms for 1 night intending to stay for the evening before late night flight. Both rooms were for 2 adults and 1 child. Both rooms advertised twin beds however the beds were infact twin singles - we weren’t intending on sleeping anyway so no big deal. Both rooms had a damp smell to them, no balcony or opening windows so perhaps this is why. Shower water luke warm no hot water. Ordered a bowl of fries for my 5 year old very expensive $15 aud. We wanted to kill some time so decided to have a swim in the pool which looked nice surrounded by lovely gardens, pool water ? Heated! Very warm water and kids pool was like swimming in a bath, not pleasant at all. I understand hotel close to airport (which was why I booked hotel) however the smell of jet fuel was very strong, causing headaches whilst outside. Advertised online complimentary airport shuttle however on check in was told this hasn’t been running since the beginning of COVID! We ended up having to book taxi to airport. Overall disappointing hotel. Won’t be back. "

"During my recent stay, I noticed that the housekeeping standards were not as thorough as expected for a 5 star hotel.A fruit box left by a previous guest was not cleared from the room during my entire stay, and it remained there until I che cked out. I did not raise it during the stay because I wanted to observe the regular housekeeping standards. In addition there were stains on the shelf andthe iron was dirty. These details affected the overall impression of cleanliness and maintenance. Hopefully, they will take my feedback seriously, and the hotel can review its housekeeping procedures to ensure rooms are checked more carefully for future guests."

"yes"

"The Vira is always excellent in every way! Everyone is very friendly, the hotel itself is very clean and the breakfast is one of the best! Central location to everything you need such as shops, beach and everything in-between. "

"Amazing resort!! We stayed with 2 teens a 15 year old and a 5 year old and had the best time. Very sad to leave. Multiple pools which were breathtaking, pool in family side of resort had a big slide. Pools were never crowded and plenty of sun beds available. Family wing is a short 2 minute walk along a path on the beach from Main building. Kids club was great, drop off pick up anytime free of charge. Buffet breakfast, lots of selections that changed daily. Staff were happy to cook specific food if required. We didn’t eat other meals at resort as we opted to try the surrounding restaurants which were all fantastic. Room was fine, beds were quite hard and shower not very good pressure however clean and spacious. Splash park in family wing needs an upgrade, tiles in and around very slippery also needs a new paint job! Lazy river was fantastic and a big hit! We will be back! "

"I did not have a beach view this trip but was not disappointed. This hotel a gem. I love it here, mostly because of the excellent staff and Management."

"We had a wonderful ten nights at Grand Hyatt. We were a party of six. Our rooms overlooked the gardens which are very pretty. Our rooms were comfortable and clean. There are four restaurants to eat at with a new Garden Restaurant due to be opened soon. Every morning breakfast was great with lots of choices. We had dinner a couple of times at he restaurants on site, we also had room service and ordered pizza and burgers when we were at the pool. All went well, a little slow sometimes. The hotel was built in the 1990’s and is aging but they are currently doing upgrades on some rooms. In saying that we had no complaints about our room with its Balinese inspired decoration. The grounds and buildings are looked after well. The staff are fabulous: at the reception, at the restaurants, at the pool. Always so helpful. Nusa Dua itself is not at all like Kuta or Seminyak, it is more upmarket. Less shops but Bali Collection is a few minutes away by foot or quicker by the bus provided by the hotel and you can find shops and restaurants. Bit cheaper to eat here but the taxes and service fees are always a killer! We would stay again. "