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Reviews of Bergamo Hotel Lingayen

3 out of 5
Bergamo Hotel Lingayen
Torres Bugallon St., Lingayen, Lingayen, Pangasinan

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amalia

Travelled with family, Travelled with pets
The staffs are friendly and helpful. Clean place. Delicious food and the unilimited complimentary of coffee/choco /tea is such a great idea. Most imporant our stay was stress free..
Stayed 1 night in Apr 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run and very friendly staff, the shower was amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch
Stayed 2 nights in Jan 2024

10/10 Excellent

Margie

Stayed 1 night in Dec 2023

2/10 Terrible

james, Encinitas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a dump. Nothing works. Don’t take credit cards. Breakfast is awful
Stayed 2 nights in Sep 2023

10/10 Excellent

Rudolf

Stayed 1 night in May 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily complementary breakfast was excellent! Special shout out to Tom and Jaymar for starting our day out right our entire stay!
Stayed 4 nights in Jan 2023

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Wrongly Accused - Stealing Towels
Family was visiting the area from Hawaii and California with other relatives and the staffs accused us of stealing towels. Housekeeping should have done their full inspection first before making the accusation. After rechecking the room, house keeping found the said stolen towels in the bathroom. I understand that some people do take towels from hotels, but this is the first time I’ve ever experienced for a hotel to come right out accused guests. No matter how apologetic they were, it was too late. My family were upset and embarrassed. We’ve never experienced anything like this. So, for those thinking of staying at this hotel, have the staff come in and inventory for supplies. Just ridiculous!
Stayed 1 night in Jan 2023
Response from Bergamo Management on 14 Jan,2023
We truly regret what transpired to your relatives during their check out.We'll investigate what happened and rest assured that we will take action against those responsible.We appreciate your notifying us so we can take precautions to prevent this from happening again.Again, we sincerely apologies for what happened.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's better if they informed the guest about the pool and restaurant hours (esp closing). Overall, everything is good.
Stayed 1 night in Sep 2022