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Photo gallery

Featured image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.3/5 Excellent
724 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationCinemateca Portuguesa Museum1 min walk
Popular LocationMedeiros e Almeida Museum2 min walk
Popular LocationBotanical Garden11 min walk
AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Suite

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    More detailsSuite
  • Superior Double Room

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Deluxe Single Room

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsDeluxe Single Room
  • Deluxe Double Room

    4.5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsDeluxe Double Room
  • Premier Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsPremier Double Room
  • Deluxe Double or Twin Room (with Extra Bed)

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsDeluxe Double or Twin Room (with Extra Bed)
  • Premier Single Room

    Room amenities

    • 23 sq m
    • Sleeps 1
    More detailsPremier Single Room
  • Superior Single Room

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 1
    More detailsSuperior Single Room
  • Superior Double Room (with Extra Bed)

    4.8/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsSuperior Double Room (with Extra Bed)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Lisbon

Located in Lisbon's Principe Real neighbourhood, Altis Grand Hotel is in the city centre and near the airport. The area's natural beauty can be seen at Botanical Garden and Principe Real Square, while Cinemateca Portuguesa Museum and Medeiros e Almeida Museum are cultural highlights. Lisbon Zoo and Lisbon Oceanarium are not to be missed. Our guests love the hotel's central location.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Cinemateca Portuguesa Museum - 1 min walk
  • Medeiros e Almeida Museum - 2 min walk
  • National Museum of Natural History - 7 min walk
  • Marquis of Pombal Square - 7 min walk
  • Botanical Garden - 11 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • Where to eat
  • Grill Dom Fernando – Serves lunch and dinner on selected days.
  • Rendez Vous Bistro – Serves lunch and dinner daily. Kids' menu available.
  • Rio de Janeiro – Serves breakfast daily.
  • Garden Roof Bar – Open on selected days.

About this property

Altis Grand Hotel

Luxury Lisbon hotel in Principe Real, walk to Marquis of Pombal Square
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site. All 300 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Altis Grand Hotel offers 300 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 13 per day
  • Limited parking spaces
  • Free return airport shuttle from 8:00 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 20 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 8:00 AM to 5:00 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self-parking fee: EUR 13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Altis Grand Hotel and receive a full refund?
Yes, Altis Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Altis Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Altis Grand Hotel?
As of 8 Jul,2020, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 16 Jul,2020 start from SG$183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for EUR 13 per day. Limited spots are available.
What time is check-in at Altis Grand Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does Altis Grand Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Altis Grand Hotel located?
Located in Principe Real, this luxury hotel is steps away from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. National Museum of Natural History and Marquis of Pombal Square are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Guest reviews

Overall score and ratings for Altis Grand Hotel

4.3
Excellent
5 - Excellent
353
4 - Good
265
3 - Okay
77
2 - Mediocre
22
1 - Poor
7
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

2/5

  • Liked: Staff & service

Room needed refurbishing, broken switch boxes hanging off the walls exposing electrics. Shower broken and hanging off the wall

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely lovely hotel in ideal location

This hotel is good location being about a 10 minute drive from any of the major attractions in Lisbon. The restaurant is gorgeous and the food delicious. The bar is also great but disappointed that the roof top bar was closed during our stay as this looked stunning on pictures. Staff went above and beyond and the room was a great size!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, lovely staff and good location to see lisbon. Strange rule about showercaps in the jacuzzi and pool, charged us €25 to check out at 4pm instead of the usual midday, and pretty expensive room service, spa treatments and bar prices- unsure if this also extended to restaurant as we didn't eat there. But thats to be expected in 5 star most likely. Very comfy bed, immpecably clean and overall good choice for hotel!

Stayed 3 nights in Mar 2020