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Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi

Guest reviews

4.6/5 Wonderful
999 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Business Services
Laundry
Room service

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationSanta Justa Elevator3 min walk
Popular LocationRossio Square3 min walk
Popular LocationCarmo Convent4 min walk
AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Standard Double Room (Interior)

    4.3/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsStandard Double Room (Interior)
  • Superior Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 19 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Premium Double Room

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsPremium Double Room
  • Standard Double Room, City View

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More detailsStandard Double Room, City View
  • Mansard Room

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsMansard Room
  • Standard Double Room (Mini)

    3.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsStandard Double Room (Mini)

About this area

Lisbon

Located in Lisbon, behotelisboa is in the city centre and near a metro station. Rossio Square and Lisbon Cathedral (Se) are notable landmarks, and travellers looking to shop may want to visit Mercado da Ribeira and Amoreiras Shopping Center. Lisbon Zoo and Lisbon Oceanarium are not to be missed. Our guests love the hotel's central location.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Santa Justa Elevator - 3 min walk
  • Rossio Square - 3 min walk
  • Carmo Convent - 4 min walk
  • Lisbon City Hall - 7 min walk
  • Castle of Sao Jorge - 11 min walk

Getting around

  • Baixa-Chiado Station - 3 min walk
  • Rossio Station - 6 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

About this property

behotelisboa

4-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
Along with a 24-hour business centre, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 39 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also appreciate thoughtful touches such as pillow menus and slippers.
Behotelisboa offers 39 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Parking nearby: EUR 18 per day (open 24 hours)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:30 AM–10:30 AM: EUR 12.00 for adults and EUR 6 for children
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Please note: Guestrooms on floors 1-4 are accessible by elevator. The Mansard, Standard Double Room (Mini), and Standard Room Interior View rooms are located on the 5th floor, accessible only via stairs from the 4th floor.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 35 (up to 12 years old)
  • Nearby parking fee: EUR 18 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in is available
Individually wrapped food options are available for breakfast and through room service
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The "standard Double Room (Mini)" guestroom is accessible only via 1 flight of stairs. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property registration number 7148

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at behotelisboa and receive a full refund?
Yes, behotelisboa offers free cancellation on select room rates, because flexibility matters! Please refer to behotelisboa cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Limited spots are available.
What time is check-in at behotelisboa?
Check-in is from 2 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Does behotelisboa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 35 per vehicle, one-way, applies.
Where is this hotel located?
Located in Lisbon Old Town, this hotel is within a 5-minute walk of Santa Justa Elevator, Rossio Square and Carmo Convent. Lisbon Cathedral (Se) and Commerce Square are also within 10 minutes. Baixa-Chiado Station and Praça da Figueira Stop are within a 5-minute walk.

Guest reviews

Overall score and ratings for behotelisboa

4.6
Wonderful
5 - Excellent
640
4 - Good
301
3 - Okay
43
2 - Mediocre
11
1 - Poor
4
4.7
Cleanliness
4.8
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We definitely want to stay here again on any future trip to Lisbon! We were most impressed by the friendliness and helpfulness of ALL the personnel, from the front desk to the breakfast wait staff. They seemed pleased by our tourist questions, offered maps, brochures and good advice, and went out of their way to make sure we enjoyed their city! We arrived on Intl Women's Day and found a fresh flower with a personally written card on our bed! Among a variety of room options, we chose the smallest and least expensive, because we were not planning to spend much time in our room. Our small room was immaculate, attractive, and quiet (we heard not a peep from the neighboring room). A major advantage of this hotel is its location. So many sites we wanted to see were easily walkable. Restaurants and gelato shops galore!

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second stay at behotelisboa, this time only for a short 24 hour layover en route home from elsewhere. My experience during my first stay a few years ago was exceptional, I knew I would return if I should find myself in Lisbon once again. My second stay, although short did not dissappoint. The staff was beyond helpful, making reservations for me for dinner before I even arrived. The room was clean and well appointed with a lovely balcony overlooking the pedestrian area of the city. The location is fantastic, within walking distance of plenty of food, the main square by the water, as well as the metro, which is a short 20 minute ride from the airport. If and when I find myself in Lisbon again (and I likely will as I love this city), I'll definitely stay at behotelisboa.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impeccable service and hotel rooms!! This hotel is really well situated and easy to see so much by foot. The staff was excellent specially Rui at the front desk. To welcome glass of porto and natas, and all the little attention the front desk staff had for the guests during our stay. We will definitely go back to Lisbon when this COVID-19 nightmare is over and we will be able to explore this incredible city.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very central and the staff were extremely helpful

Stayed 3 nights in Mar 2020