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Dear Lisbon - Palace Chiado Suites

4.0 star property
Guesthouse with free breakfast, a short walk to Rossio Square

Choose dates to view prices

Photo gallery for Dear Lisbon - Palace Chiado Suites

City view
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
Bathroom
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite with Panoramic View

1 bedroom, premium bedding, minibar, in-room safe

Master Suite with Panoramic View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
Hairdryer
  • 51 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, Panoramic View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, Panoramic View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
Hairdryer
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
Hairdryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Room

1 bedroom, premium bedding, minibar, in-room safe

City Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Rua Ivens, 35, Lisbon, 1200-226

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Commerce Square - 3 min walk - 0.3 km
  • Castle of São Jorge - 8 min walk - 0.7 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Lg. Academia Nacional Belas AR Stop - 3 min walk
  • Rossio Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 36 min drive

Restaurants

  • ‪Amorino Chiado - ‬1 min walk
  • ‪Delirium Café Lisboa - ‬1 min walk
  • ‪Rocco - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dear Breakfast - ‬4 min walk

About this property

Dear Lisbon - Palace Chiado Suites

Upscale guest house near Rossio Square
Close to Santa Justa Elevator and Commerce Square, Dear Lisbon - Palace Chiado Suites provides amenities such as free cooked-to-order breakfast. Stay connected with free in-room WiFi.
Other perks at this guest house include:
  • A round-trip airport shuttle (surcharge), luggage storage and a front desk safe
  • Smoke-free property, tour/ticket information and multilingual staff
  • Concierge services
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

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9.6 out of 10, Exceptional, 236 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 10 AM

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 22 per vehicle (one-way)
  • Nearby parking fee: EUR 60 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Dear Lisbon Palace Chiado Suites Guesthouse Lisbon
Dear Lisbon Palace Chiado Suites Guesthouse
Dear Lisbon Palace Chiado Suites Lisbon
Dear Lisbon Palace Chiado Suites
Dear Lisbon Palace
ar Lisbon Chiado Suites house
Dear Lisbon Chiado Suites
Dear Lisbon - Palace Chiado Suites Lisbon
Dear Lisbon - Palace Chiado Suites Guesthouse
Dear Lisbon - Palace Chiado Suites Guesthouse Lisbon

Frequently asked questions

Is Dear Lisbon - Palace Chiado Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Lisbon - Palace Chiado Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dear Lisbon - Palace Chiado Suites?

Checkout is at noon.

Does Dear Lisbon - Palace Chiado Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 22 per vehicle applies.

Where is Dear Lisbon - Palace Chiado Suites located?

Located in Lisbon Old Town, this guesthouse is within a 5-minute walk of Armazens do Chiado Mall and Santa Justa Elevator. Rossio Square and Commerce Square are also within 10 minutes. Lg. Academia Nacional Belas AR Stop and Baixa-Chiado Station are within a 5-minute walk.

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Dear Lisbon - Palace Chiado Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 180 out of 231 reviews
Rating 8 - Good. 39 out of 231 reviews
Rating 6 - Okay. 5 out of 231 reviews
Rating 4 - Poor. 7 out of 231 reviews
Rating 2 - Terrible. 0 out of 231 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
Quality hotel with fantastic staff. Elegant building. Excellent location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms. Terrific breakfast served in our room. Staff was so cordial, friendly, and helpful. We loved our stay.
Stayed 1 night in Feb 2025

8/10 Good

Oscar Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an old palace (2nd floor only). Very accommodating staff. brought breakfast the night before when we had Ealy tours. They keep our bags from early in the morning to after returning from a tour (late afternoon). Location is in the Old Town and walkable to most of the sites in Lisbon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Clare

The staff at this beautiful hotel were very welcoming and helpful and even surprised me with complimentary cake and port on my birthday. We had views of the castle and the sea from our gorgeous suite and the icing in the cake was having an amazing breakfast brought to our room every morning. Thoroughly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Quiet. Very accommodating staff. There are some stairs to get to the hotel room but easily managed. There is no real lobby but we liked that because we felt like we were in our own palace. We rarely ran into any other people stating there. The room was beautiful and huge. We loved our time there and would definitely stay again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the Chiado neighborhood. The hotel is an old palace so the rooms are the perfect mixture of historic charm with modern amenities. The hotel staff was super helpful and welcoming, they even booked our restaurant reservations each night! You also can’t beat the breakfast and the VIEW!
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, 10/10 recommend!
Stayed 5 nights in Nov 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel on a great location
Stayed 3 nights in May 2022

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service
Amazing breakfast, great staff and cleanliness.
Stayed 3 nights in Feb 2023

10/10 Excellent

Stephane Bernard Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and offers large rooms. The staff is very friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique stay, close to everything, and the staff were incredible. Wish we could have stayed longer!
Stayed 1 night in Oct 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and customer service was outstanding!
Stayed 3 nights in Apr 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room. Comfortable bed and pillow. Professional staff. Excellent breakfast delivered to your room in time every morning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The daily breakfast was inroom with a nice selction or warm and cold food. Not handicap acessible and all rooms are on the 3rd floor via stairs only. Just an FYI
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely trip

Really lovely place - the only negative would be the noise from the street which was pretty loud (we had suite 3) but the staff were lovely and the room was very comfortable and HUGE! Nice central location perfect for exploring Lisbon.
Stayed 4 nights in May 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room was big and clean. Hotel reception staff was very helpful and friendly. We had very good experience at this hotel.
Stayed 1 night in Nov 2022

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property itself. The breakfasts were amazing, the staff and the rooms were lovely. Everything we wanted was close. The only complaint was the noise level. The building is historic which is a double edged sword. The plumbing is noisy. The windows are not double pane so when the garbage / recycling trucks go by in the middle of the night, it is very loud. The same goes for when the restaurants close and patrons leave and have loud conversations. If you have good ear plugs or are a sound sleeper, this location is prefect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities
Goregous old building with an interesting history. The room was enormous even by American standards. Breakfast is prepared fresh and delivered to your room daily. Special thanks to Maria at reception who was beyond kind, informative, and attentive. Her level of service really elevated the stay from great to fantastic.
Stayed 3 nights in Oct 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Large tasty breakfast. Friendly reception staff who assisted my husband and I by taking our luggage up to our room and suggesting lovely restaurants to eat at.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Great location. Great breakfast. Staff is super friendly and helpful. Cool, historic building too.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2024 review

Unique hotel. Beautiful rooms. Breakfast brought to each room. Staff very helpful and understanding of tired travelers. Guests must be able to climb stairs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay in Chiado. Really close to the tourist areas. Amazing room- very large, comfortable and luxurious. Breakfast was outstanding! A feast was brought to our room every morning. Staff were all lovely and very helpful. A wonderful hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with Palace Chiado. Only complaint is street noise (e.g., garbage collection) very late in the night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend it if you want to stay in downtown Lisbon. It is a very nice location and walkable everywhere - subway, sightseeing, and all nice restaurants. The staff is super nice and makes us feel welcome. We would recommend it.

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a fantastic view over the Baixa and the loudest thing was the birds in the trees. 3 minutes walk to Metro and lots of dining choses just down the street. Highly recommend.
Stayed 4 nights in May 2024