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VIP Access

EPIC SANA Lisboa Hotel

Star Rating
5 out of 5
From SG$267 per night (24 Aug - 25 Aug)

Photo gallery

Featured image
Indoor pool, seasonal outdoor pool, pool loungers
Indoor pool, seasonal outdoor pool, pool loungers
Indoor spa bath
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
1,245 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Av. Engenheiro Duarte Pacheco 15, Lisbon

Explore the area

Popular LocationAmoreiras Shopping Center4 min walk
Popular LocationMarquis of Pombal Square9 min walk
Popular LocationBotanical Garden2 min drive
AirportLisbon (LIS-Humberto Delgado)18 min drive

Choose dates to view prices

  • Deluxe Double Room

    Photos of Deluxe Double Room

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Double Room

  • Deluxe Suite

    Photos of Deluxe Suite

    4.4/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 2
    More detailsDeluxe Suite

  • Junior Suite

    Photos of Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsJunior Suite

  • Deluxe Suite (with Extra Bed)

    Photos of Deluxe Suite (with Extra Bed)

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 3
    More detailsDeluxe Suite (with Extra Bed)

  • Premium Double Room

    Photos of Premium Double Room

    4.9/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsPremium Double Room

  • Deluxe Twin Room

    Photos of Deluxe Twin Room

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room

  • Premium Twin Room (Deluxe)

    Photos of Premium Twin Room (Deluxe)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsPremium Twin Room (Deluxe)

  • Deluxe Double Room (with Extra Bed)

    Photos of Deluxe Double Room (with Extra Bed)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsDeluxe Double Room (with Extra Bed)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Lisbon

Located in Lisbon, EPIC SANA Lisboa Hotel is connected to the convention centre. Rossio Square and Commerce Square are notable landmarks, and travellers looking to shop may want to visit Amoreiras Shopping Center and Mercado da Ribeira. Lisbon Zoo and Lisbon Oceanarium are not to be missed.
Visit our Lisbon travel guide
Map
View in a map
Popular Location

What's nearby

  • Amoreiras Shopping Center - 4 min walk
  • Marquis of Pombal Square - 9 min walk
  • Botanical Garden - 2 min drive
  • Restauradores Square - 2 min drive
  • Gulbenkian Museum - 9 min drive

Getting around

  • Amoreiras Stop - 2 min walk
  • Campolide Station - 19 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • Where to eat
  • Flor-de-Lis – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Scale Bar – Serves light fare daily.
  • Upscale Bar – Poolside bar. Serves light fare.

About this property

EPIC SANA Lisboa Hotel

5-star luxury hotel connected to the convention centre in Lisbon Old Town
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a 24-hour business centre. All 311 soundproofed rooms feature free WiFi and MP3 docks. For entertainment, LCD TVs come with cable channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
EPIC SANA Lisboa Hotel offers 311 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 15.50 per day

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 27 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (18934 square feet of space)

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 27 per person (approximately)
  • Valet parking fee: EUR 15.50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
Property registration number 3845

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at EPIC SANA Lisboa Hotel and receive a full refund?
Yes, EPIC SANA Lisboa Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to EPIC SANA Lisboa Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is available for EUR 15.50 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Lisbon Old Town, this luxury hotel is within a 10-minute walk of Amoreiras Shopping Center and Marquis of Pombal Square. Rossio Square and Lisbon Zoo are also within 2 miles (3 km). Amoreiras Stop is only a 2-minute walk and Rua Conselheiro Fernando Sousa Stop is 3 minutes.

Guest reviews

Overall score and ratings for EPIC SANA Lisboa Hotel

4.7
Exceptional
1,245 reviews
5 - Excellent
937
4 - Good
244
3 - Okay
36
2 - Mediocre
18
1 - Poor
10
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

Alexander
Business traveller
21 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon favorite

Epic remains my favorite hotel in Lisbon, great rooms, diverse breakfast and stunning rooftop pool and terrace

Stayed 1 night in Feb 2020

5/5 Excellent

SeanDon
Business traveller, Travelled with partner
1 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a really excellent stay, Marta at the front desk was exceptional! Not only did she upgrade the room for my girlfriends birthday but they also provided a bottle and cake in the room. Staff was courteous and accommodating. Beautiful modern but homely property.

Stayed 1 night in Feb 2020

5/5 Excellent

susanne
Travelled with family
1 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel

Terrific breakfast, extremely friendly and helpful staff, great spa!

Stayed 4 nights in Feb 2020

4/5 Good

KAMUKOTELE, LUANDA
Business traveller
24 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

FRIENDLY STAFF AND SERVICES. A VERY NICE HOTEL ABLE AND READY TO SUPPORT TAXI SERVICES TO ITS CUSTOMERS

Stayed 5 nights in Feb 2020

1/5

Christina
19 Feb 2020
  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Would have been great if we had not been misinformed at check in regarding the included breakfast buffet!! It was awful and an astronomic 27 EURO ($40 CAD) per person!

Stayed 1 night in Feb 2020

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