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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.4/5 Excellent
997 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Bar

Map

Explore the area

Popular LocationMarquis of Pombal Square2 min walk
Popular LocationAmoreiras Shopping Center12 min walk
Popular LocationBotanical Garden15 min walk
AirportLisbon (LIS-Humberto Delgado)21 min drive

Choose dates to view prices

  • Comfort Twin Room

    4.5/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More detailsComfort Twin Room
  • Comfort Double Room

    4.4/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
    More detailsComfort Double Room
  • Comfort Premium Room

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsComfort Premium Room
  • Comfort Plus Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsComfort Plus Room
  • Comfort Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsComfort Double or Twin Room

About this area

Lisbon

Located in Lisbon, HF Fénix Lisboa is connected to a shopping centre. Amoreiras Shopping Center and Mercado da Ribeira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Marques de Pombal Station is just steps away and Parque Station is 8 minutes by foot.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Marquis of Pombal Square - 2 min walk
  • Amoreiras Shopping Center - 12 min walk
  • Botanical Garden - 15 min walk
  • Restauradores Square - 16 min walk
  • Gulbenkian Museum - 9 min drive

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 18 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • Where to eat
  • Restaurant Espaço Jardim – Serves breakfast and dinner daily.

About this property

HF Fénix Lisboa

Central hotel connected to a shopping centre in Lisbon with restaurant
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and conference space are on-site. All 193 rooms offer free WiFi, minibars and TVs with cable channels. Guests will also find room service (during limited hours), hairdryers and safes.
HF Fénix Lisboa offers 193 forms of air-conditioned accommodation with minibars and a safe. Cable televisions are provided.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 9.90 per night
  • Drop-off airport shuttle (surcharge) during limited hours

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available during limited hours
Fees may apply; contact the property in advance to get details
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one way)
  • Self-parking fee: EUR 9.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Can I cancel my reservation for free at HF Fénix Lisboa and receive a full refund?
Yes, HF Fénix Lisboa offers free cancellation on select room rates, because flexibility matters! Please refer to HF Fénix Lisboa cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for EUR 9.90 per night.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does HF Fénix Lisboa provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of EUR 25 per vehicle applies.
Where is HF Fénix Lisboa located?
Located in Lisbon Old Town, this hotel is steps away from Liberty Avenue and Marquis of Pombal Square. Amoreiras Shopping Center and Botanical Garden are also within 15 minutes. Marques de Pombal Station is only a 2-minute walk and Parque Station is 8 minutes.

Guest reviews

Overall score and ratings for HF Fénix Lisboa

4.4
Excellent
5 - Excellent
520
4 - Good
380
3 - Okay
60
2 - Mediocre
25
1 - Poor
12
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

This hotel took great care of us during the covid 19 pandemic. They let us check in a week early, they let us not check out while we rushed to the airport to try to leave, then let us back into our old room. The staff were amazing and kind under all the circumstances. I would return there again and highly recommend the location, as it's walking distance to downtown Lisbon. I can't state enough how happy we were with this hotel under the current world situation. They even refunded our monies for the nights we cancelled as we were able to get a flight home.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central location. Right on the subway. Only 15 minutes to airport.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is very nice. Location was awesome! Walking distance to everything in the historic district. Breakfast buffet was average. My only complaint is the bed was too hard but I have a preference for softer mattresses.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely large room, bathroom clean and well stocked, beds were very comfortable.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in Lisbon

Wonderful hotel in a great location - approx 10/15 min walk to centre. Plenty of bars and restaurants in local area. Rooms spotless and spacious. Hotel staff fantastic especially the waiting on staff at breakfast. One waiter in particular was amazing - very friendly, jolly and creating a wonderful atmosphere in the restaurant.

Stayed 3 nights in Feb 2020