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Overview of HF Fénix Lisboa

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Guest reviews

4.4 / 5Excellent
1,356 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services

Map

Explore the area

Popular LocationMarquis of Pombal Square2 min walk
Popular LocationAmoreiras Shopping Center12 min walk
Popular LocationBotanical Garden15 min walk
AirportLisbon (LIS-Humberto Delgado)22 min drive

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  • Comfort Twin Room

    4.5/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
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  • Comfort Double Room

    4.4/5 guest room rating

    Room amenities

    • 17 sq m
    • City view
    • Sleeps 2
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  • Comfort Premium Room

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
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  • Comfort Plus Room

    4.6/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
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  • Comfort Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    Show details

About this area

Lisbon

Located in Lisbon, HF Fénix Lisboa is connected to a shopping centre. Amoreiras Shopping Center and Colombo Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Marques de Pombal Station is just steps away and Parque Station is 8 minutes by foot.

Popular Location

What's nearby

  • Marquis of Pombal Square - 2 min walk
  • Amoreiras Shopping Center - 12 min walk
  • Botanical Garden - 15 min walk
  • Gulbenkian Museum - 8 min drive
  • Martim Moniz Square - 10 min drive

Getting around

  • Marques de Pombal Station - 1 min walk
  • Rossio Station - 18 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

Restaurants

  • Where to eat
  • Restaurant Espaço Jardim – Serves breakfast and dinner daily.

About this property

HF Fénix Lisboa

Hotel connected to a shopping centre in Lisbon Old Town, within walking distance of Marquis of Pombal Square
A restaurant, a coffee shop/café and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and laundry facilities. All 193 rooms offer complimentary wireless Internet access, cable TV and desks.
HF Fénix Lisboa offers 193 forms of accommodation with air conditioning. Televisions come with cable channels. This Lisbon hotel provides complimentary wireless Internet access.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 9.90 per night
Drop-off airport shuttle (surcharge) during limited hours

Food and drink

1 restaurant and 1 coffee shop/cafe

Family friendly

Babysitting/childcare (surcharge)
Laundry facilities

Conveniences

Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
French
Italian
Portuguese
Russian
Spanish

Business services

24-hour business centre
7 meeting rooms
Computer station
Conference space

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Entertainment

TV channels

More

Desk

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available during limited hours
Fees may apply; contact the property in advance to get details
Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one way)
  • Self-parking fee: EUR 9.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 3330

Frequently asked questions

Guest reviews

4.4
Excellent
5 - Excellent
683
4 - Good
534
3 - Okay
96
2 - Mediocre
29
1 - Poor
14
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

This hotel took great care of us during the covid 19 pandemic. They let us check in a week early, they let us not check out while we rushed to the airport to try to leave, then let us back into our old room. The staff were amazing and kind under all the circumstances. I would return there again and highly recommend the location, as it's walking distance to downtown Lisbon. I can't state enough how happy we were with this hotel under the current world situation. They even refunded our monies for the nights we cancelled as we were able to get a flight home.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central location. Right on the subway. Only 15 minutes to airport.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is very nice. Location was awesome! Walking distance to everything in the historic district. Breakfast buffet was average. My only complaint is the bed was too hard but I have a preference for softer mattresses.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel enjoys a superb location- the metro system with connections to the entire city is literally across the road.The rooms to the rear of the property are quiet and relaxing- breakfast is first class and the standard of cleanliness throughout the hotel is very high. All staff- not just those at reception are friendly and most welcoming. This was our second stay in 18 months- the quality of the hotel and staff remained very high.

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comparing annual visitsl

Disappointing room allocation, too small. Request to move was handled well. Bathroom layout strange and awkward. Breakfast good but less choice than recent years.

Stayed 2 nights in Feb 2020