- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, located in a very quiet area but with easy and fast access to the old town by Metro or a pleasant walk.
Stayed 1 night in Oct 2019
Photo gallery
Guest reviews
Excellent
980 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast Available
- Business Services
- Parking Available
Map
Av. António Augusto de Aguiar, 14, Lisbon
Explore the area
Marquis of Pombal Square6 min walk
Gulbenkian Museum16 min walk
Botanical Garden20 min walk
Lisbon (LIS-Humberto Delgado)18 min drive
Choose dates to view prices
Comfort Twin Room
Photos of Comfort Twin Room
Comfort Twin Room
4.8/5 guest room ratingMore detailsRoom amenities
- 14 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
14 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Room service and minibar
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning
Non-Smoking
Comfort Double Room
Photos of Comfort Double Room
Comfort Double Room
4.4/5 guest room ratingMore detailsRoom amenities
- 14 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
14 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Room service and minibar
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning
Non-Smoking
Comfort Twin Plus (Triple Use)
Photos of Comfort Twin Plus (Triple Use)
Comfort Twin Plus (Triple Use)
5/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Double Beds
37 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Room service and minibar
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning
Non-Smoking
Comfort Twin Plus (Quadruple Use)
Photos of Comfort Twin Plus (Quadruple Use)
Comfort Twin Plus (Quadruple Use)
5/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
37 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Room service and minibar
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning
Non-Smoking
Comfort Double or Twin Room
Photos of Comfort Double or Twin Room
Comfort Double or Twin Room
4.3/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Room service and minibar
Bathroom – Private bathroom, shower/bathtub combination, free toiletries and a hairdryer
Practical – Safe, desk and phone
Comfort – Air conditioning
Need to know – No cots (infant beds) or rollaway/extra beds available
Non-Smoking
About this area
Lisbon
Located in Lisbon, HF Fénix Urban is in the city centre and near a metro station. Amoreiras Shopping Center and Mercado da Ribeira are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum.
Visit our Lisbon travel guideWhat's nearby
- Marquis of Pombal Square - 6 min walk
- Gulbenkian Museum - 16 min walk
- Amoreiras Shopping Center - 18 min walk
- Botanical Garden - 20 min walk
- Restauradores Square - 3 min drive
Getting around
- Sete Rios Station - 2 min drive
- Parque Station - 4 min walk
- Lisbon (LIS-Humberto Delgado) - 18 min drive
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: EUR 9.90 per night
- Return airport shuttle (surcharge) during limited hours
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:30 AM
- 1 restaurant
- 1 bar
- Room service available
Family friendly
- Dry-cleaning service
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Dry-cleaning service
- Laundry facilities
- Multilingual staff
Languages spoken
- English
- Portuguese
- Spanish
Business services
- 24-hour business centre
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible path of travel
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Minibar
More
- Desk
- Phone
- Safe
Policies
Policies
Check-in
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
Airport shuttle service is available on request during limited hours
Fees may apply; contact the property in advance to make arrangements
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night.
Payment types at the property
Payment types at the property
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: EUR 30 per vehicle (one way)
- Self-parking fee: EUR 9.90 per night
- Rollaway bed fee: EUR 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Guests must contact this property in advance to reserve cots/infant beds.
Property registration number 3332
We should mention
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Frequently asked questions
Guest reviews
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
Nice and quite location. A short train ride to the old town.
Stayed 3 nights in Oct 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nearby the Metro, very accessible.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities
Room, hotel, gym & breakfast are great. Available to book tours from hotel.
Stayed 2 nights in Mar 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check in was at 2pm but allowed us to check in at 12. The receptionist was very friendly and the staff we encountered were all very helpful. The location was great as it was close to a metro station and bus stations. Lots of shops and a beautiful park nearby. There was a variety of food to eat for breakfast although some were cold. But overall breakfast was great. I would definitely stay there again.
Stayed 3 nights in Mar 2020