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HF Fénix Urban

4.0 star property
Hotel with a restaurant, a short walk to Avenida da Liberdade

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Photo gallery for HF Fénix Urban

Lobby
Exterior detail
Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

What's nearby

  • Eduardo VII Park - 2 min walk - 0.2 km
  • Marquis of Pombal Square - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Rossio Square - 2 min drive - 2.3 km
  • Santa Justa Elevator - 2 min drive - 2.3 km

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 18 min drive

Restaurants

  • ‪Shakar - ‬3 min walk
  • ‪Bread & Friends - ‬2 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Garden Balthazar Caffe - ‬4 min walk
  • ‪Lídia Restaurant & Bar - ‬3 min walk

About this property

HF Fénix Urban

Upscale hotel near Marquis of Pombal Square
Avenida da Liberdade is located near HF Fénix Urban, which provides dry cleaning/laundry services, a bar and a 24-hour business centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A front desk safe, multilingual staff and meeting rooms
  • A lift, smoke-free property and a banquet hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 148 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Desks and phones

Languages

English, Portuguese, Spanish

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Is HF Fénix Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking at HF Fénix Urban?

Self-parking is available for EUR 19 per day.

What time is check-in at HF Fénix Urban?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at HF Fénix Urban?

Checkout is at noon.

Where is HF Fénix Urban located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 miles (3 km). Parque Station is only a 4-minute walk and Picoas Station is 5 minutes.

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HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very friendly staff especially the reception guy i think his name is alexander..some noise from the train but bearable but the cleaning ladies makes alot of noise in the corridors..location is lil bit far from tousitic places but there is a 2 min walk metro station...overall its fine
Stayed 3 nights in Jun 2025

6/10 Okay

CARMEN

Liked: Cleanliness, staff & service
This hotel is super close to the roundabout and entryway to Liberty A ensue and 25. Knute walk to the old port and commerce sqare
Stayed 2 nights in Apr 2025

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Location, clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Omar

Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Selkys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centric hotel
Stayed 3 nights in Sep 2024

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Hotel was very nice! We really like the location. Not too touristy and an easy walk to some very nice restaurants. The only issue we had is the floor seem kind of dirty. Found previous occupant’s medication on the floor as well as a lot of other stuff. Otherwise it was very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Merel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place to stay in Lisbon.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and value for money.. highly recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful front desk staff.
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Aukje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Stayed 4 nights in May 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, breakfast buffet had a variety of choices, the staff was very nice.
Stayed 6 nights in Sep 2023

10/10 Excellent

CHIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, nice staff who left us check in early before 2pm.
Stayed 3 nights in Oct 2023

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

4/10 Poor

Jussye

Disliked: Cleanliness, staff & service, property conditions & facilities
No room upgrade, no VIP recognition, mal functioning AC, expensive parking fee.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Everyone is so friendly , it’s walking distance from the hop on n hop off stop start!
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Stayed 5 nights in Aug 2024

10/10 Excellent

Valther

Liked: Cleanliness, staff & service, property conditions & facilities
n/A
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the metro and 15 minutes walk to where all the tourists action was
Stayed 3 nights in May 2023