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Overview of HF Fénix Urban

Photo gallery

Guest reviews

4.3 / 5Excellent
1,102 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationMarquis of Pombal Square6 min walk
Popular LocationGulbenkian Museum16 min walk
Popular LocationBotanical Garden20 min walk
AirportLisbon (LIS-Humberto Delgado)14 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Comfort Twin Room

    Comfort Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    Show details
  • Comfort Double Room

    Comfort Double Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    Show details
  • Comfort Twin Plus (Triple Use)

    Comfort Twin Plus (Triple Use)

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show details
  • Comfort Twin Plus (Quadruple Use)

    Comfort Twin Plus (Quadruple Use)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details
  • Comfort Double or Twin Room

    Comfort Double or Twin Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    Show details

About this area

Lisbon

Located in Lisbon, HF Fénix Urban is in the city centre and near a metro station. Amoreiras Shopping Center and Colombo Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum.

Popular Location

What's nearby

  • Marquis of Pombal Square - 6 min walk
  • Gulbenkian Museum - 16 min walk
  • Amoreiras Shopping Center - 18 min walk
  • Botanical Garden - 20 min walk
  • Martim Moniz Square - 12 min drive

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Lisbon (LIS-Humberto Delgado) - 14 min drive

About this property

HF Fénix Urban

4-star Lisbon hotel in Lisbon Old Town, walk to Marquis of Pombal Square
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 148 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
HF Fénix Urban offers 148 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 9.90 per night
Return airport shuttle (surcharge) during limited hours
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Dry-cleaning service
Laundry facilities
Multilingual staff

Languages spoken

English
Portuguese
Spanish

Business services

24-hour business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
Flat-screen TV

Food and drink

Minibar

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self-parking fee: EUR 9.90 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds.
Property registration number 3332

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • HF Fénix Urban Hotel
  • HF Fénix Urban Hotel
  • HF Fénix Urban Lisbon
  • HF Fénix Urban
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Fénix Urban Hotel Lisbon

Guest reviews

4.3

Excellent

5 - Excellent
524
4 - Good
474
3 - Okay
64
2 - Mediocre
25
1 - Poor
15
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is nearby the Metro, very accessible.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Room, hotel, gym & breakfast are great. Available to book tours from hotel.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean helpful staff Good location by a metro station

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

room was nice staff where really friendly and the breakfast was really good . Only fault would be the bathroom toilet wasn’t flushing properly.

Stayed 3 nights in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

location, facilities are not up to yhe standard.. air conditioning was not working, and is really noisy. the shower is not functioning properly

Stayed 2 nights in Feb 2020