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HF Fénix Urban

4.0 star property
Travelers find the perfect balance of comfort and city access at this urban hotel just steps from Avenida da Liberdade and Marquis of Pombal Square

Choose dates to view prices

HF Fénix Urban offers a refined atmosphere in a prime location. Enjoy practical amenities like dry cleaning and in-room WiFi. Start your day with a buffet breakfast, explore the nearby Gulbenkian Museum, and unwind at the bar. Guests consistently praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is S$143
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, soundproofing

Comfort Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Economy Double or Twin Room

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, soundproofing

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Lisbon City Center, a neighbourhood in Lisbon, HF Fénix Urban is near a metro station. Santa Justa Elevator and Campo Grande are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and Estufa Fria are also worth visiting. Visit our Lisbon travel guide
Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016

What's nearby

  • Eduardo VII Park featuring a park, a monument and landscape views
    Eduardo VII Park
    2 min walk - 0.2 km
  • Marquis of Pombal Square showing a monument, a statue or sculpture and heritage elements
    Marquis of Pombal Square
    5 min walk - 0.5 km
  • Avenida da Liberdade which includes night scenes and a city
    Avenida da Liberdade
    5 min walk - 0.5 km
  • A statue of John Oliveira & Daun, Duque de Saldanha in Praca do Duque de Saldanha square, Lisbon, Portugal. The statue is designed by Thomas Costa and Ventura Terra and it was erected in 1909.
    Saldanha Square
    8 min walk - 0.7 km
  • El Corte Ingles Mall
    7 min walk - 0.6 km

Getting around

  • Sete Rios Station
    2 min drive
  • Parque Station
    3 min walk
  • Lisbon (LIS-Humberto Delgado)
    23 min drive

Restaurants

  • Gulden Draak Lisboa - Casa Da Cerveja
    4 min walk
  • Casa Mourisca
    3 min walk
  • Burger King
    3 min walk
  • Allora
    2 min walk
  • Alto Minho
    6 min walk

About this property

HF Fénix Urban

Upscale hotel near Marquis of Pombal Square
Avenida da Liberdade is located near HF Fénix Urban, which provides dry cleaning/laundry services, a bar and a 24-hour business centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A TV in reception, a 24-hour front desk and a front desk safe
  • Multilingual staff, a vending machine and a lift
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 148 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Desks and phones

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includes taxes & fees
10 Mar - 11 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 11 for children
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Is HF Fénix Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking at HF Fénix Urban?

Self-parking is available for EUR 19 per day.

What time is check-in at HF Fénix Urban?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HF Fénix Urban?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is HF Fénix Urban located?

Located in Lisbon City Center, this hotel is within a 10-minute walk of Coracao de Jesus, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 1.2 mi (2 km) away. Parque Station is only a 3-minute walk and Picoas Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HF Fénix Urban Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025

10/10 Excellent

Jigger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay enjoyed the pool and the breakfast was nice and simple
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near metro, restaurants and shops. The rooms are clean and comfortable. The service was good.
Stayed 2 nights in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a business trip. The hotel's location is very cool, and the amenities of the hotel are top-notch. I will recommend it 100%.
Stayed 1 night in Jul 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, breakfast buffet had a variety of choices, the staff was very nice.
Stayed 6 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful front desk staff.
Stayed 1 night in Mar 2024

10/10 Excellent

CHIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, nice staff who left us check in early before 2pm.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Location, clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Aukje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Everyone is so friendly , it’s walking distance from the hop on n hop off stop start!
Stayed 3 nights in Feb 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and efficient check in/check out process. The staff was friendly and the rooms were clean and spacious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HF Fenix Urban

Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value. It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative. Would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Melody

Liked: Staff & service, property conditions & facilities
The room was very spacious and the bathroom as well. Very clean and friendly staff. The area had many food options near by and close to the train station. Definitely enjoyed my stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fenix Urban. Great breakfast. Very close to metro which we used everyday to get around LIsbon.
Stayed 8 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The location was great - a couple of minutes walk to Parque metro station and many bus stops nearby. The rooms were spacious and clean. The staff were friendly and professional. We recommend this hotel.
Stayed 4 nights in Mar 2024