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Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.5 out of 5 Wonderful
935 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationBotanical Garden4 min walk
Popular LocationRossio Square9 min walk
Popular LocationMarquis of Pombal Square10 min walk
AirportLisbon (LIS-Humberto Delgado)27 min drive

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  • Petite Single Room

    5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    More detailsPetite Single Room
  • Petite Double Room

    4.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsPetite Double Room
  • Lisboa Room

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    More detailsLisboa Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsFamily Room
  • Lisboa Room (Golden Age, Over 50 Years)

    4.7/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsLisboa Room (Golden Age, Over 50 Years)
  • Petite Double Room (Golden Age, Over 50 Years)

    3.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsPetite Double Room (Golden Age, Over 50 Years)
  • Moderate Room

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsModerate Room

About this area

Lisbon

Located in Lisbon, Hotel Lisboa Plaza, a Lisbon Heritage Collection is in the city centre and near a metro station. Notable landmarks in the area include Santa Justa Elevator and Rossio Square, and travellers wishing to experience a bit of culture can try Gulbenkian Museum. Don't miss out on a visit to Lisbon Oceanarium. Our guests love the hotel's convenience for public transport: Avenida Station is 3 minutes by foot and Restauradores - Glória Stop is 5 minutes.
Visit our Lisbon travel guide
View in a map
Popular Location

What's nearby

  • Botanical Garden - 4 min walk
  • Rossio Square - 9 min walk
  • Marquis of Pombal Square - 10 min walk
  • Carmo Convent - 14 min walk
  • Martim Moniz Square - 15 min walk

Getting around

  • Avenida Station - 3 min walk
  • Rossio Station - 8 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • Where to eat
  • Cafe Plaza – Restaurant with a bar. Serves breakfast, lunch and dinner daily.

About this property

Hotel Lisboa Plaza, a Lisbon Heritage Collection

Historic Lisbon hotel in Lisbon Old Town, walk to Rossio Square
This smoke-free hotel features a fitness centre, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and coffee/tea in a common area. All 112 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, minibars and LCD TVs.
Hotel Lisboa Plaza, a Lisbon Heritage Collection offers 112 forms of accommodation with DVD players and minibars. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited parking spaces
  • Parking nearby: EUR 15 per day

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: EUR 14 per person
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Nearby parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 231

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Lisboa Plaza Hotel Lisbon
Lisboa Plaza Hotel
Lisboa Plaza Lisbon
Lisboa Plaza
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel
Hotel Lisboa Plaza, a Lisbon Heritage Collection Lisbon
Hotel Lisboa Plaza, a Lisbon Heritage Collection Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at Hotel Lisboa Plaza, a Lisbon Heritage Collection and receive a full refund?
Yes, Hotel Lisboa Plaza, a Lisbon Heritage Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Lisboa Plaza, a Lisbon Heritage Collection cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Lisboa Plaza, a Lisbon Heritage Collection pet-friendly?
Yes, this hotel allows pets (limit 2 per room).
How much is parking at Hotel Lisboa Plaza, a Lisbon Heritage Collection?
Limited spots are available.
What time is check-in at Hotel Lisboa Plaza, a Lisbon Heritage Collection?
Check-in is from 3:00 PM to anytime.
What time is check-out at Hotel Lisboa Plaza, a Lisbon Heritage Collection?
Checkout is at noon.
Where is Hotel Lisboa Plaza, a Lisbon Heritage Collection located?
Located in Lisbon Old Town, this historic hotel is within a 15-minute walk of Rossio Square and Santa Justa Elevator. Lisbon Cathedral (Se) and Castle of Sao Jorge are also within 2 mi (3 km). Avenida Station is only a 3-minute walk and Restauradores - Glória Stop is 5 minutes.
4.5
Wonderful
935 reviews
5 - Excellent
554
4 - Good
333
3 - Okay
40
2 - Poor
5
1 - Terrible
3

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in empty Lisbon due a virus. Thank you very much for your kindness and level of service.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Cute, back in the old days hotel. Super accommodating staff, great breakfast and location.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
really excellent hotel. Good sized room was perfect along with excellent bathroom. The staff were just so helpful, from the front desk, doorman and cleaning lady. Altho checkout was at midday we had use of coffee and tea longe and facilities as long as we wanted, especially good as we had an evening flight. Lisbon was just great and the location of this hotel was perfect. We did get a taxi upon arrival 15 euros and took the airport bus back and the stop was just across the road. Breakfast was also excellent with lovely coffee.
Stayed 3 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A really classic looking hotel. Some people may see as a outdated Hotel. Free coffee and hot tea near the lobby, not in the room. great location.
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered free museum tickets. Very good breakfast and friendly stuff.
Stayed 2 nights in Mar 2020